Integrate into Service Management processes http://github.com/Automic-Community/ServiceNow-Community-Action-Pack
Contents of Solution Package:
*PCK.CUSTOM_SERVICENOW_1.0.3.zip
*servicenow_action_pack.png
This Action Pack allows you to integrate into ServiceNow as part of an automated process, focusing on Change Management and Incident Management.
- Create Change Requests as part of an automated workflow and wait for approval before continuing.
- Update Changes and Change Tasks with data collected by an automated workflow.
- Create Incidents in response to workflow errors and attach log files to the incident.
In addition, a set of generic Actions are provided to allow you to work on any ServiceNow table, record and field.
Requirements:
- Automation Engine v12.x
- Automation Agent Web Services Agent v4
Note: Since 28 Feb 2019, this community Action Pack can be replaced by a supported Action Pack
Broadcom does not support, maintain or warrant Solutions, Templates, Actions and any other content published on the Community and is subject to Broadcom Community Terms and Conditions
Join the Automic Community Integrations to discuss this integration.