diff --git a/apps/customercare/cron.py b/apps/customercare/cron.py
new file mode 100644
index 00000000000..8d3d1511c09
--- /dev/null
+++ b/apps/customercare/cron.py
@@ -0,0 +1,105 @@
+import calendar
+from datetime import datetime
+import json
+import logging
+import re
+import rfc822
+import urllib
+
+from django.conf import settings
+
+import cronjobs
+
+from .models import Tweet
+
+
+SEARCH_URL = 'http://search.twitter.com/search.json'
+
+LINK_REGEX = re.compile('https?\:', re.IGNORECASE)
+MENTION_REGEX = re.compile('(^|\W)@')
+RT_REGEX = re.compile('^rt\W', re.IGNORECASE)
+
+log = logging.getLogger('k.twitter')
+
+
+@cronjobs.register
+def collect_tweets():
+    """Collect new tweets about Firefox."""
+    search_options = {
+        'q': 'firefox',
+        'rpp': 100, # Items per page.
+        'result_type': 'recent', # Retrieve tweets by date.
+    }
+
+    # If we already have some tweets, collect nothing older than what we have.
+    try:
+        latest_tweet = Tweet.objects.all()[0]
+    except IndexError:
+        log.debug('No existing tweets. Retrieving %d tweets from search.' % (
+            settings.CC_TWEETS_PERPAGE))
+    else:
+        search_options['since_id'] = latest_tweet.tweet_id
+        log.debug('Retrieving tweets with id >= %s' % latest_tweet.tweet_id)
+
+    # Retrieve Tweets
+    try:
+        raw_data = json.load(urllib.urlopen('%s?%s' % (
+            SEARCH_URL, urllib.urlencode(search_options))))
+    except Exception, e:
+        log.warning('Twitter request failed: %s' % e)
+        return
+
+    if not ('results' in raw_data and raw_data['results']):
+        log.info('Twitter returned 0 results.')
+        return
+
+    # Drop tweets into DB
+    for item in raw_data['results']:
+        log.debug('Handling tweet %d: %s...' % (item['id'], item['text'][:50]))
+        # Apply filters to tweet before saving
+        item = _filter_tweet(item)
+        if not item:
+            continue
+
+        created_date = datetime.utcfromtimestamp(calendar.timegm(
+            rfc822.parsedate(item['created_at'])))
+
+        tweet = Tweet(tweet_id=item['id'], raw_json=json.dumps(item),
+                      created=created_date)
+        tweet.save()
+        log.debug('Tweet %d saved.' % item['id'])
+
+    # When all is done, truncate list of tweets to (approx.) maximum number.
+    try:
+        keep_tweet = Tweet.objects.all()[settings.CC_MAX_TWEETS]
+    except IndexError:
+        pass
+    else:
+        log.debug('Truncating tweet list: Removing tweets older than %s.' % (
+            keep_tweet.created))
+        Tweet.objects.filter(created__lte=keep_tweet.created).delete()
+
+
+def _filter_tweet(item):
+    """
+    Apply some filters to an incoming tweet.
+
+    May modify tweet. If None is returned, tweet will be discarded.
+    Used to exclude replies and such from incoming tweets.
+    """
+    # No replies, no mentions
+    if item['to_user_id'] or MENTION_REGEX.search(item['text']):
+        log.debug('Tweet %d discarded (reply).' % item['id'])
+        return None
+
+    # No retweets
+    if RT_REGEX.search(item['text']) or item['text'].find('(via ') > -1:
+        log.debug('Tweet %d discarded (retweet).' % item['id'])
+        return None
+
+    # No links
+    if LINK_REGEX.search(item['text']):
+        log.debug('Tweet %d discarded (link).' % item['id'])
+        return None
+
+    return item
diff --git a/apps/customercare/models.py b/apps/customercare/models.py
index e69de29bb2d..78b84f49fe7 100644
--- a/apps/customercare/models.py
+++ b/apps/customercare/models.py
@@ -0,0 +1,15 @@
+from datetime import datetime
+
+from django.db import models
+
+from sumo.models import ModelBase
+
+
+class Tweet(ModelBase):
+    """An entry on twitter."""
+    tweet_id = models.BigIntegerField()
+    raw_json = models.TextField()
+    created = models.DateTimeField(default=datetime.now, db_index=True)
+
+    class Meta:
+        ordering = ('-created',)
diff --git a/migrations/41-customercare-tweets.sql b/migrations/41-customercare-tweets.sql
new file mode 100644
index 00000000000..c59d95de1c3
--- /dev/null
+++ b/migrations/41-customercare-tweets.sql
@@ -0,0 +1,10 @@
+BEGIN;
+CREATE TABLE `customercare_tweet` (
+    `id` integer AUTO_INCREMENT NOT NULL PRIMARY KEY,
+    `tweet_id` bigint NOT NULL,
+    `raw_json` longtext NOT NULL,
+    `created` datetime NOT NULL
+)
+;
+CREATE INDEX `customercare_tweet_3216ff68` ON `customercare_tweet` (`created`);
+COMMIT;
diff --git a/settings.py b/settings.py
index 036e0ab2421..80f5f8f2f11 100644
--- a/settings.py
+++ b/settings.py
@@ -188,6 +188,7 @@
     'product_details',
     'wiki',
     'gallery',
+    'customercare',
 )
 
 # Extra apps for testing
@@ -418,3 +419,7 @@ def JINJA_CONFIG():
 GALLERY_VIDEO_THUMBNAIL_PATH = 'uploads/gallery/videos/thumbnails/'
 THUMBNAIL_PROGRESS_URL = MEDIA_URL + 'img/wait-trans.gif'
 VIDEO_MAX_FILESIZE = 16777216  # 16 megabytes, in bytes
+
+# Customare care tweet collection settings
+CC_MAX_TWEETS = 500 # Max. no. of tweets in DB
+CC_TWEETS_PERPAGE = 100 # How many tweets to collect in one go. Max: 100.