diff --git a/lang/en/message.php b/lang/en/message.php
index 11ff717ca29b1..8ce4b5949ca21 100644
--- a/lang/en/message.php
+++ b/lang/en/message.php
@@ -139,6 +139,7 @@
 $string['otherparticipants'] = 'Other participants';
 $string['outputnotavailable'] = 'Not available';
 $string['participants'] = 'Participants';
+$string['pendingcontactrequests'] = 'There are {$a} pending contact requests';
 $string['permitted'] = 'Permitted';
 $string['privacy'] = 'Privacy';
 $string['privacy_desc'] = 'You can restrict who can message you';
@@ -229,6 +230,7 @@
 $string['shownotificationwindowwithcount'] = 'Show notification window with {$a} new notifications';
 $string['togglenotificationmenu'] = 'Toggle notifications menu';
 $string['togglemessagemenu'] = 'Toggle messaging drawer';
+$string['totalconversations'] = '{$a} total conversations';
 $string['touserdoesntexist'] = 'You can not send a message to a user id ({$a}) that doesn\'t exist';
 $string['unabletomessage'] = 'You are unable to message this user';
 $string['unblock'] = 'Unblock';
@@ -237,7 +239,10 @@
 $string['unblockuserconfirm'] = 'Are you sure you want to unblock {$a}?';
 $string['unknownuser'] = 'Unknown user';
 $string['unmuteconversation'] = 'Unmute';
+$string['unreadconversations'] = 'There are {$a} unread conversations';
+$string['unreadmessages'] = 'There are {$a} unread messages';
 $string['unreadnotification'] = 'Unread notification: {$a}';
+$string['unreadnotifications'] = 'There are {$a} unread notifications';
 $string['unreadnewgroupconversationmessage'] = 'New message from {$a->name} in {$a->conversationname}';
 $string['unreadnewmessage'] = 'New message from {$a}';
 $string['useentertosend'] = 'Use enter to send';
diff --git a/message/amd/build/message_drawer_view_overview_section.min.js b/message/amd/build/message_drawer_view_overview_section.min.js
index 48c4b7f944ac1..ce8cd4d551875 100644
--- a/message/amd/build/message_drawer_view_overview_section.min.js
+++ b/message/amd/build/message_drawer_view_overview_section.min.js
@@ -1 +1 @@
-define(["jquery","core/custom_interaction_events","core/notification","core/pubsub","core/str","core/templates","core/user_date","core_message/message_repository","core_message/message_drawer_events","core_message/message_drawer_router","core_message/message_drawer_routes","core_message/message_drawer_lazy_load_list","core_message/message_drawer_view_conversation_constants"],function(a,b,c,d,e,f,g,h,i,j,k,l,m){var n={TOGGLE:'[data-region="toggle"]',CONVERSATION:"[data-conversation-id]",BLOCKED_ICON_CONTAINER:'[data-region="contact-icon-blocked"]',LAST_MESSAGE:'[data-region="last-message"]',LAST_MESSAGE_DATE:'[data-region="last-message-date"]',MUTED_ICON_CONTAINER:'[data-region="muted-icon-container"]',UNREAD_COUNT:'[data-region="unread-count"]',SECTION_TOTAL_COUNT:'[data-region="section-total-count"]',SECTION_TOTAL_COUNT_CONTAINER:'[data-region="section-total-count-container"]',SECTION_UNREAD_COUNT:'[data-region="section-unread-count"]',PLACEHOLDER_CONTAINER:'[data-region="placeholder-container"]'},o={CONVERSATIONS_LIST:"core_message/message_drawer_conversations_list",CONVERSATIONS_LIST_ITEMS_PLACEHOLDER:"core_message/message_drawer_conversations_list_items_placeholder"},p=50,q={},r=!1,s=!1,t=function(a){return l.getRoot(a).hasClass("show")},u=function(a){a.addClass("expanded")},v=function(a){a.removeClass("expanded")},w=function(a,b){var c=a.find(n.SECTION_TOTAL_COUNT_CONTAINER),d=c.find(n.SECTION_TOTAL_COUNT);d.text(b),c.removeClass("hidden");var e=b>20?20:b,g=Array.apply(null,Array(e)).map(function(){return!0});f.render(o.CONVERSATIONS_LIST_ITEMS_PLACEHOLDER,{placeholders:g}).then(function(b){var c=a.find(n.PLACEHOLDER_CONTAINER);c.html(b)})["catch"](function(){})},x=function(a,b){var c=a.find(n.SECTION_UNREAD_COUNT);c.text(b),b>0&&c.removeClass("hidden")},y=function(b,d,e){var g=d.map(function(b){var c=b.messages.length?b.messages[b.messages.length-1]:null,d={id:b.id,imageurl:b.imageurl,name:b.name,subname:b.subname,unreadcount:b.unreadcount,ismuted:b.ismuted,lastmessagedate:c?c.timecreated:null,sentfromcurrentuser:c?c.useridfrom==e:null,lastmessage:c?a(c.text).text()||c.text:null};if(b.type==m.CONVERSATION_TYPES.PRIVATE){var f=b.members.reduce(function(a,b){return a||b.id==e||(a=b),a},null);d.userid=f.id,d.showonlinestatus=f.showonlinestatus,d.isonline=f.isonline,d.isblocked=f.isblocked}return b.type==m.CONVERSATION_TYPES.PUBLIC&&(d.lastsendername=b.members.reduce(function(a,b){return a||b.id!=c.useridfrom||(a=b.fullname),a},null)),d});return f.render(o.CONVERSATIONS_LIST,{conversations:g}).then(function(a){return b.append(a),a})["catch"](c.exception)},z=function(a,b,d){return function(e,f){return h.getConversations(f,a,p+1,d,b).then(function(a){var b=a.conversations;return b.length>p?b=b.slice(0,-1):l.setLoadedAll(e,!0),d+=p,b.forEach(function(a){q[a.id]=a}),b})["catch"](c.exception)}},A=function(a){return a.find(n.SECTION_TOTAL_COUNT)},B=function(a){return a.find(n.SECTION_UNREAD_COUNT)},C=function(a){if(r){var b=A(a),c=parseInt(b.text());c+=1,b.text(c)}},D=function(a){if(r){var b=A(a),c=parseInt(b.text());c-=1,b.text(c)}},E=function(a){if(s){var b=B(a),c=parseInt(b.text());c-=1,b.text(c),c<1&&b.addClass("hidden")}},F=function(a,b){return a.find('[data-conversation-id="'+b+'"]')},G=function(a,b){return a.find('[data-user-id="'+b+'"]')},H=function(a){a.find(n.MUTED_ICON_CONTAINER).removeClass("hidden")},I=function(a){a.find(n.MUTED_ICON_CONTAINER).addClass("hidden")},J=function(a){a.find(n.BLOCKED_ICON_CONTAINER).removeClass("hidden")},K=function(a){a.find(n.BLOCKED_ICON_CONTAINER).addClass("hidden")},L=function(b,c){var d,f=c.messages[c.messages.length-1],h="";d=f.fromLoggedInUser?{key:"you",component:"core_message"}:{key:"sender",component:"core_message",param:f.userFrom.fullname};var i=[d,{key:"strftimetime24",component:"core_langconfig"}];return e.get_strings(i).then(function(a){return h=a[0],g.get([{timestamp:f.timeCreated,format:a[1]}])}).then(function(a){return a[0]}).then(function(d){b.find(n.LAST_MESSAGE_DATE).text(d).removeClass("hidden"),f.fromLoggedInUser||c.type!==m.CONVERSATION_TYPES.PRIVATE||(h="");var e=h+" <span class='text-muted'>"+a(f.text).text()+"</span>";return b.find(n.LAST_MESSAGE).html(e)})},M=function(b,d){var e=b.find(n.CONVERSATION),g="";if(!e.length){var h=l.getRoot(b);l.showContent(h),l.hideEmptyMessage(h)}var i=d.messages.length,j=i?d.messages[i-1]:null;j&&(g=a(j.text).text()||j.text);var k={id:d.id,name:d.name,subname:d.subname,lastmessagedate:j?j.timeCreated:null,sentfromcurrentuser:j?j.fromLoggedInUser:null,lastmessage:g,imageurl:d.imageUrl};return q[d.id]=d,f.render(o.CONVERSATIONS_LIST,{conversations:[k]}).then(function(a){var c=l.getContentContainer(b);return c.prepend(a)}).then(function(){return C(b)})["catch"](c.exception)},N=function(a,b){b.remove(),D(a);var c=a.find(n.CONVERSATION);if(!c.length){var d=l.getRoot(a);l.hideContent(d),l.showEmptyMessage(d)}},O=function(a,b){var c=b.find(n.UNREAD_COUNT);c.text("0"),c.addClass("hidden"),E(a)},P=function(c,e,f,g,h){var m=l.getRoot(e),o=e.find(n.TOGGLE);e.css("min-height",o.outerHeight()),e.on("show.bs.collapse",function(){u(e),l.show(m,f,y)}),e.on("hidden.bs.collapse",function(){v(e)}),d.subscribe(i.CONTACT_BLOCKED,function(a){var b=G(e,a);b.length&&J(b)}),d.subscribe(i.CONTACT_UNBLOCKED,function(a){var b=G(e,a);b.length&&K(b)}),d.subscribe(i.CONVERSATION_SET_MUTED,function(a){var b=a.id,c=F(e,b);c.length&&H(c)}),d.subscribe(i.CONVERSATION_UNSET_MUTED,function(a){var b=a.id,c=F(e,b);c.length&&I(c)}),d.subscribe(i.CONVERSATION_NEW_LAST_MESSAGE,function(a){if(!(g&&a.type!=g||h&&!a.isFavourite||!h&&a.isFavourite)){var b=a.id,c=F(e,b);c.length?L(c,a):M(e,a)}}),d.subscribe(i.CONVERSATION_DELETED,function(a){var b=F(e,a);b.length&&N(e,b)}),d.subscribe(i.CONVERSATION_READ,function(a){var b=F(e,a);b.length&&O(e,b)}),d.subscribe(i.CONVERSATION_SET_FAVOURITE,function(a){var b=null;!h||g&&g!=a.type?g==a.type&&(b=F(e,a.id),b.length&&N(e,b)):(b=F(e,a.id),b.length||M(e,a))}),d.subscribe(i.CONVERSATION_UNSET_FAVOURITE,function(a){var b=null;h?(b=F(e,a.id),b.length&&N(e,b)):g==a.type&&(b=F(e,a.id),b.length||M(e,a))}),b.define(e,[b.events.activate]),e.on(b.events.activate,n.CONVERSATION,function(b,d){var e=a(b.target).closest(n.CONVERSATION),f=e.attr("data-conversation-id"),g=q[f];j.go(c,k.VIEW_CONVERSATION,g),d.originalEvent.preventDefault()})},Q=function(b,c,d,e,f,g,h,i){var j=a(d);if(!j.attr("data-init")){var k=z(f,g,0);if(P(b,j,k,f,g),t(j)){u(j);var m=l.getRoot(j);l.show(m,k,y)}h.then(function(a){w(j,a),r=!0})["catch"](function(){}),i.then(function(a){x(j,a),s=!0})["catch"](function(){}),j.attr("data-init",!0)}};return{show:Q,isVisible:t}});
\ No newline at end of file
+define(["jquery","core/custom_interaction_events","core/notification","core/pubsub","core/str","core/templates","core/user_date","core_message/message_repository","core_message/message_drawer_events","core_message/message_drawer_router","core_message/message_drawer_routes","core_message/message_drawer_lazy_load_list","core_message/message_drawer_view_conversation_constants"],function(a,b,c,d,e,f,g,h,i,j,k,l,m){var n={TOGGLE:'[data-region="toggle"]',CONVERSATION:"[data-conversation-id]",BLOCKED_ICON_CONTAINER:'[data-region="contact-icon-blocked"]',LAST_MESSAGE:'[data-region="last-message"]',LAST_MESSAGE_DATE:'[data-region="last-message-date"]',MUTED_ICON_CONTAINER:'[data-region="muted-icon-container"]',UNREAD_COUNT:'[data-region="unread-count"]',SECTION_TOTAL_COUNT:'[data-region="section-total-count"]',SECTION_TOTAL_COUNT_CONTAINER:'[data-region="section-total-count-container"]',SECTION_UNREAD_COUNT:'[data-region="section-unread-count"]',PLACEHOLDER_CONTAINER:'[data-region="placeholder-container"]'},o={CONVERSATIONS_LIST:"core_message/message_drawer_conversations_list",CONVERSATIONS_LIST_ITEMS_PLACEHOLDER:"core_message/message_drawer_conversations_list_items_placeholder"},p=50,q={},r=!1,s=!1,t=function(a){return l.getRoot(a).hasClass("show")},u=function(a){a.addClass("expanded")},v=function(a){a.removeClass("expanded")},w=function(a,b){var c=a.find(n.SECTION_TOTAL_COUNT_CONTAINER),d=c.find(n.SECTION_TOTAL_COUNT);d.text(b),c.removeClass("hidden"),e.get_string("totalconversations","core_message",b).done(function(a){c.attr("aria-label",a)});var g=b>20?20:b,h=Array.apply(null,Array(g)).map(function(){return!0});f.render(o.CONVERSATIONS_LIST_ITEMS_PLACEHOLDER,{placeholders:h}).then(function(b){var c=a.find(n.PLACEHOLDER_CONTAINER);c.html(b)})["catch"](function(){})},x=function(a,b){var c=a.find(n.SECTION_UNREAD_COUNT);c.text(b),e.get_string("unreadconversations","core_message",b).done(function(a){c.attr("aria-label",a)}),b>0&&c.removeClass("hidden")},y=function(b,d,e){var g=d.map(function(b){var c=b.messages.length?b.messages[b.messages.length-1]:null,d={id:b.id,imageurl:b.imageurl,name:b.name,subname:b.subname,unreadcount:b.unreadcount,ismuted:b.ismuted,lastmessagedate:c?c.timecreated:null,sentfromcurrentuser:c?c.useridfrom==e:null,lastmessage:c?a(c.text).text()||c.text:null};if(b.type==m.CONVERSATION_TYPES.PRIVATE){var f=b.members.reduce(function(a,b){return a||b.id==e||(a=b),a},null);d.userid=f.id,d.showonlinestatus=f.showonlinestatus,d.isonline=f.isonline,d.isblocked=f.isblocked}return b.type==m.CONVERSATION_TYPES.PUBLIC&&(d.lastsendername=b.members.reduce(function(a,b){return a||b.id!=c.useridfrom||(a=b.fullname),a},null)),d});return f.render(o.CONVERSATIONS_LIST,{conversations:g}).then(function(a){return b.append(a),a})["catch"](c.exception)},z=function(a,b,d){return function(e,f){return h.getConversations(f,a,p+1,d,b).then(function(a){var b=a.conversations;return b.length>p?b=b.slice(0,-1):l.setLoadedAll(e,!0),d+=p,b.forEach(function(a){q[a.id]=a}),b})["catch"](c.exception)}},A=function(a){return a.find(n.SECTION_TOTAL_COUNT)},B=function(a){return a.find(n.SECTION_UNREAD_COUNT)},C=function(a){if(r){var b=A(a),c=parseInt(b.text());c+=1,b.text(c)}},D=function(a){if(r){var b=A(a),c=parseInt(b.text());c-=1,b.text(c)}},E=function(a){if(s){var b=B(a),c=parseInt(b.text());c-=1,b.text(c),c<1&&b.addClass("hidden")}},F=function(a,b){return a.find('[data-conversation-id="'+b+'"]')},G=function(a,b){return a.find('[data-user-id="'+b+'"]')},H=function(a){a.find(n.MUTED_ICON_CONTAINER).removeClass("hidden")},I=function(a){a.find(n.MUTED_ICON_CONTAINER).addClass("hidden")},J=function(a){a.find(n.BLOCKED_ICON_CONTAINER).removeClass("hidden")},K=function(a){a.find(n.BLOCKED_ICON_CONTAINER).addClass("hidden")},L=function(b,c){var d,f=c.messages[c.messages.length-1],h="";d=f.fromLoggedInUser?{key:"you",component:"core_message"}:{key:"sender",component:"core_message",param:f.userFrom.fullname};var i=[d,{key:"strftimetime24",component:"core_langconfig"}];return e.get_strings(i).then(function(a){return h=a[0],g.get([{timestamp:f.timeCreated,format:a[1]}])}).then(function(a){return a[0]}).then(function(d){b.find(n.LAST_MESSAGE_DATE).text(d).removeClass("hidden"),f.fromLoggedInUser||c.type!==m.CONVERSATION_TYPES.PRIVATE||(h="");var e=h+" <span class='text-muted'>"+a(f.text).text()+"</span>";return b.find(n.LAST_MESSAGE).html(e)})},M=function(b,d){var e=b.find(n.CONVERSATION),g="";if(!e.length){var h=l.getRoot(b);l.showContent(h),l.hideEmptyMessage(h)}var i=d.messages.length,j=i?d.messages[i-1]:null;j&&(g=a(j.text).text()||j.text);var k={id:d.id,name:d.name,subname:d.subname,lastmessagedate:j?j.timeCreated:null,sentfromcurrentuser:j?j.fromLoggedInUser:null,lastmessage:g,imageurl:d.imageUrl};return q[d.id]=d,f.render(o.CONVERSATIONS_LIST,{conversations:[k]}).then(function(a){var c=l.getContentContainer(b);return c.prepend(a)}).then(function(){return C(b)})["catch"](c.exception)},N=function(a,b){b.remove(),D(a);var c=a.find(n.CONVERSATION);if(!c.length){var d=l.getRoot(a);l.hideContent(d),l.showEmptyMessage(d)}},O=function(a,b){var c=b.find(n.UNREAD_COUNT);c.text("0"),c.addClass("hidden"),E(a)},P=function(c,e,f,g,h){var m=l.getRoot(e),o=e.find(n.TOGGLE);e.css("min-height",o.outerHeight()),e.on("show.bs.collapse",function(){u(e),l.show(m,f,y)}),e.on("hidden.bs.collapse",function(){v(e)}),d.subscribe(i.CONTACT_BLOCKED,function(a){var b=G(e,a);b.length&&J(b)}),d.subscribe(i.CONTACT_UNBLOCKED,function(a){var b=G(e,a);b.length&&K(b)}),d.subscribe(i.CONVERSATION_SET_MUTED,function(a){var b=a.id,c=F(e,b);c.length&&H(c)}),d.subscribe(i.CONVERSATION_UNSET_MUTED,function(a){var b=a.id,c=F(e,b);c.length&&I(c)}),d.subscribe(i.CONVERSATION_NEW_LAST_MESSAGE,function(a){if(!(g&&a.type!=g||h&&!a.isFavourite||!h&&a.isFavourite)){var b=a.id,c=F(e,b);c.length?L(c,a):M(e,a)}}),d.subscribe(i.CONVERSATION_DELETED,function(a){var b=F(e,a);b.length&&N(e,b)}),d.subscribe(i.CONVERSATION_READ,function(a){var b=F(e,a);b.length&&O(e,b)}),d.subscribe(i.CONVERSATION_SET_FAVOURITE,function(a){var b=null;!h||g&&g!=a.type?g==a.type&&(b=F(e,a.id),b.length&&N(e,b)):(b=F(e,a.id),b.length||M(e,a))}),d.subscribe(i.CONVERSATION_UNSET_FAVOURITE,function(a){var b=null;h?(b=F(e,a.id),b.length&&N(e,b)):g==a.type&&(b=F(e,a.id),b.length||M(e,a))}),b.define(e,[b.events.activate]),e.on(b.events.activate,n.CONVERSATION,function(b,d){var e=a(b.target).closest(n.CONVERSATION),f=e.attr("data-conversation-id"),g=q[f];j.go(c,k.VIEW_CONVERSATION,g),d.originalEvent.preventDefault()})},Q=function(b,c,d,e,f,g,h,i){var j=a(d);if(!j.attr("data-init")){var k=z(f,g,0);if(P(b,j,k,f,g),t(j)){u(j);var m=l.getRoot(j);l.show(m,k,y)}h.then(function(a){w(j,a),r=!0})["catch"](function(){}),i.then(function(a){x(j,a),s=!0})["catch"](function(){}),j.attr("data-init",!0)}};return{show:Q,isVisible:t}});
\ No newline at end of file
diff --git a/message/amd/src/message_drawer_view_overview_section.js b/message/amd/src/message_drawer_view_overview_section.js
index bf32f2af2fb93..bbed9efcba3ba 100644
--- a/message/amd/src/message_drawer_view_overview_section.js
+++ b/message/amd/src/message_drawer_view_overview_section.js
@@ -116,6 +116,9 @@ function(
         var countElement = container.find(SELECTORS.SECTION_TOTAL_COUNT);
         countElement.text(count);
         container.removeClass('hidden');
+        Str.get_string('totalconversations', 'core_message', count).done(function(string) {
+            container.attr('aria-label', string);
+        });
 
         var numPlaceholders = count > 20 ? 20 : count;
         // Array of "true" up to the number of placeholders we want.
@@ -146,6 +149,10 @@ function(
         var countElement = root.find(SELECTORS.SECTION_UNREAD_COUNT);
         countElement.text(count);
 
+        Str.get_string('unreadconversations', 'core_message', count).done(function(string) {
+            countElement.attr('aria-label', string);
+        });
+
         if (count > 0) {
             countElement.removeClass('hidden');
         }
diff --git a/message/output/popup/templates/notification_popover.mustache b/message/output/popup/templates/notification_popover.mustache
index 602d10643dab3..d207c37db539d 100644
--- a/message/output/popup/templates/notification_popover.mustache
+++ b/message/output/popup/templates/notification_popover.mustache
@@ -45,7 +45,8 @@
     {{$togglelabel}}{{#str}} shownotificationwindownonew, message {{/str}}{{/togglelabel}}
     {{$togglecontent}}
         {{#pix}} i/notifications, core, {{#str}} togglenotificationmenu, message {{/str}} {{/pix}}
-        <div class="count-container {{^unreadcount}}hidden{{/unreadcount}}" data-region="count-container">{{unreadcount}}</div>
+        <div class="count-container {{^unreadcount}}hidden{{/unreadcount}}" data-region="count-container"
+        aria-label="{{#str}} unreadnotifications, core_message, {{unreadcount}} {{/str}}">{{unreadcount}}</div>
     {{/togglecontent}}
 
     {{$containerlabel}}{{#str}} notificationwindow, message {{/str}}{{/containerlabel}}
diff --git a/message/templates/message_drawer_conversations_list.mustache b/message/templates/message_drawer_conversations_list.mustache
index df496af7b8c16..e07ee3a018fed 100644
--- a/message/templates/message_drawer_conversations_list.mustache
+++ b/message/templates/message_drawer_conversations_list.mustache
@@ -83,7 +83,7 @@
         <div class="d-flex align-self-stretch">
             <div
                 class="px-2 py-1 small position-absolute position-right text-muted {{^lastmessagedate}}hidden{{/lastmessagedate}}"
-                data-region="last-message-date"
+                data-region="last-message-date" aria-hidden="true"
             >
                 {{#lastmessagedate}}
                     {{#userdate}} {{.}}, {{#str}} strftimetime24, core_langconfig  {{/str}} {{/userdate}}
@@ -93,6 +93,7 @@
                 <span
                     class="badge badge-pill badge-primary bg-primary {{^unreadcount}}hidden{{/unreadcount}}"
                     data-region="unread-count"
+                    aria-label="{{#str}} unreadmessages, core_message, {{unreadcount}} {{/str}}"
                 >
                     {{unreadcount}}
                 </span>
diff --git a/message/templates/message_drawer_view_contacts_body.mustache b/message/templates/message_drawer_view_contacts_body.mustache
index ae28f5ad756bc..25ccf2f1b8945 100644
--- a/message/templates/message_drawer_view_contacts_body.mustache
+++ b/message/templates/message_drawer_view_contacts_body.mustache
@@ -64,7 +64,9 @@
                         aria-selected="false"
                     >
                         {{#str}} requests {{/str}}
-                        <span class="badge bg-primary ml-2 {{^contactrequestcount}}hidden{{/contactrequestcount}}" data-region="contact-request-count">
+                        <span class="badge bg-primary ml-2 {{^contactrequestcount}}hidden{{/contactrequestcount}}"
+                        data-region="contact-request-count"
+                        aria-label="{{#str}} pendingcontactrequests, core_message, {{contactrequestcount}} {{/str}}">
                             {{contactrequestcount}}
                         </span>
                     </a>
diff --git a/message/templates/message_drawer_view_overview_header.mustache b/message/templates/message_drawer_view_overview_header.mustache
index 7779456a806ff..234c8f82e1d43 100644
--- a/message/templates/message_drawer_view_overview_header.mustache
+++ b/message/templates/message_drawer_view_overview_header.mustache
@@ -63,7 +63,9 @@
         <a href="#" data-route="view-contacts">
             {{#pix}} i/user, core {{/pix}}
             {{#str}} contacts, core_message {{/str}}
-            <span class="badge bg-primary ml-2 {{^contactrequestcount}}hidden{{/contactrequestcount}}" data-region="contact-request-count">
+            <span class="badge bg-primary ml-2 {{^contactrequestcount}}hidden{{/contactrequestcount}}"
+            data-region="contact-request-count"
+            aria-label="{{#str}} pendingcontactrequests, core_message, {{contactrequestcount}} {{/str}}">
                 {{contactrequestcount}}
             </span>
         </a>
diff --git a/message/templates/message_drawer_view_overview_section.mustache b/message/templates/message_drawer_view_overview_section.mustache
index 7b21ec1191e7b..bd1a087c6de6e 100644
--- a/message/templates/message_drawer_view_overview_section.mustache
+++ b/message/templates/message_drawer_view_overview_section.mustache
@@ -54,13 +54,16 @@
                 {{#pix}} t/expanded, core {{/pix}}
             </span>
             <span class="font-weight-bold">{{$title}}{{/title}}</span>
-            <small class="hidden ml-1" data-region="section-total-count-container">
+            <small class="hidden ml-1" data-region="section-total-count-container"
+            aria-label="{{#str}} totalconversations, core_message, {{count.total}} {{/str}}">
                 (<span data-region="section-total-count">{{count.total}}</span>)
             </small>
             <span class="hidden ml-2" data-region="loading-icon-container">
                 {{> core/loading }}
             </span>
-            <span class="{{^count.unread}}hidden{{/count.unread}} badge badge-pill badge-primary ml-auto bg-primary" data-region="section-unread-count">
+            <span class="{{^count.unread}}hidden{{/count.unread}} badge badge-pill badge-primary ml-auto bg-primary"
+            data-region="section-unread-count"
+            {{#count.unread}}aria-label="{{#str}} unreadconversations, core_message, {{count.unread}} {{/str}}"{{/count.unread}}>
                 {{count.unread}}
             </span>
         </button>
diff --git a/message/templates/message_popover.mustache b/message/templates/message_popover.mustache
index 74784b326d7d4..26c78011cad1f 100644
--- a/message/templates/message_popover.mustache
+++ b/message/templates/message_popover.mustache
@@ -38,7 +38,8 @@
 <div class="pull-right popover-region collapsed">
     <a id="message-drawer-toggle-{{uniqid}}" class="nav-link d-inline-block popover-region-toggle position-relative" href="#">
         {{#pix}} t/message, core, {{#str}} togglemessagemenu, message {{/str}} {{/pix}}
-        <div class="count-container {{^unreadcount}}hidden{{/unreadcount}}" data-region="count-container">{{unreadcount}}</div>
+        <div class="count-container {{^unreadcount}}hidden{{/unreadcount}}" data-region="count-container"
+        aria-label="{{#str}} unreadconversations, core_message, {{unreadcount}} {{/str}}">{{unreadcount}}</div>
     </a>
 </div>
 
diff --git a/theme/bootstrapbase/templates/core_message/message_drawer_view_contacts_body.mustache b/theme/bootstrapbase/templates/core_message/message_drawer_view_contacts_body.mustache
index 3e20adbb8056b..f23b95b459762 100644
--- a/theme/bootstrapbase/templates/core_message/message_drawer_view_contacts_body.mustache
+++ b/theme/bootstrapbase/templates/core_message/message_drawer_view_contacts_body.mustache
@@ -69,7 +69,9 @@
                         aria-selected="false"
                     >
                         {{#str}} requests {{/str}}
-                        <span class="badge bg-primary ml-2 {{^contactrequestcount}}hidden{{/contactrequestcount}}" data-region="contact-request-count">
+                        <span class="badge bg-primary ml-2 {{^contactrequestcount}}hidden{{/contactrequestcount}}"
+                        data-region="contact-request-count"
+                        aria-label="{{#str}} pendingcontactrequests, core_message, {{contactrequestcount}} {{/str}}">
                             {{contactrequestcount}}
                         </span>
                     </a>
diff --git a/theme/bootstrapbase/templates/core_message/message_drawer_view_overview_header.mustache b/theme/bootstrapbase/templates/core_message/message_drawer_view_overview_header.mustache
index d9d47380beb7e..a606668a2c1fd 100644
--- a/theme/bootstrapbase/templates/core_message/message_drawer_view_overview_header.mustache
+++ b/theme/bootstrapbase/templates/core_message/message_drawer_view_overview_header.mustache
@@ -66,7 +66,9 @@
         <a href="#" data-route="view-contacts">
             {{#pix}} i/user, core {{/pix}}
             {{#str}} contacts, core_message {{/str}}
-            <span class="badge bg-primary ml-2 {{^contactrequestcount}}hidden{{/contactrequestcount}}" data-region="contact-request-count">
+            <span class="badge bg-primary ml-2 {{^contactrequestcount}}hidden{{/contactrequestcount}}"
+            data-region="contact-request-count"
+            aria-label="{{#str}} pendingcontactrequests, core_message, {{contactrequestcount}} {{/str}}">
                 {{contactrequestcount}}
             </span>
         </a>
diff --git a/theme/bootstrapbase/templates/core_message/message_drawer_view_overview_section.mustache b/theme/bootstrapbase/templates/core_message/message_drawer_view_overview_section.mustache
index 71246f3eae2b1..6c1adfe428c34 100644
--- a/theme/bootstrapbase/templates/core_message/message_drawer_view_overview_section.mustache
+++ b/theme/bootstrapbase/templates/core_message/message_drawer_view_overview_section.mustache
@@ -61,13 +61,16 @@
                 {{#pix}} t/expanded, core {{/pix}}
             </span>
             <strong>{{$title}}{{/title}}</strong>
-            <small class="hidden ml-1" data-region="section-total-count-container">
+            <small class="hidden ml-1" data-region="section-total-count-container"
+            aria-label="{{#str}} totalconversations, core_message, {{count.total}} {{/str}}">
                 (<span data-region="section-total-count">{{count.total}}</span>)
             </small>
             <span class="hidden ml-2" data-region="loading-icon-container">
                 {{> core/loading }}
             </span>
-            <span class="{{^count.unread}}hidden{{/count.unread}} badge badge-pill badge-primary ml-auto bg-primary" data-region="section-unread-count">
+            <span class="{{^count.unread}}hidden{{/count.unread}} badge badge-pill badge-primary ml-auto bg-primary"
+            data-region="section-unread-count"
+            {{#count.unread}}aria-label="{{#str}} unreadconversations, core_message, {{count.unread}} {{/str}}"{{/count.unread}}>
                 {{count.unread}}
             </span>
         </button>