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Build and register ISimpleDOM proxy ourselves (AKA fix broken math in Firefox/Chrome on some systems) #7308

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jcsteh opened this issue Jun 21, 2017 · 4 comments · Fixed by #7535
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feature/math p3 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority z 2017webfix (archived)
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@jcsteh
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jcsteh commented Jun 21, 2017

Steps to reproduce:

  1. Open this URL in Firefox or Chrome: data:text/html,<math><mi>x</mi></math>
  2. Use the cursor keys to read the document.

Expected behavior:

"x" should be reported.

Actual behavior:

On some systems/builds of software, nothing is reported and the following is logged:

DEBUGWARNING - NVDAObjects.IAccessible.ia2Web.Math._get_mathMl (11:45:38.736):
Error retrieving math. Not supported in this browser or ISimpleDOM COM proxy not registered.
Traceback (most recent call last):
  File "NVDAObjects\IAccessible\ia2Web.pyc", line 63, in _get_mathMl
  File "comtypes\__init__.pyc", line 1078, in QueryInterface
COMError: (-2147467262, 'No such interface supported', (None, None, None, 0, None))

Additional info:

This occurs when the 32 bit and/or 64 bit ISimpleDOM COM proxy is not registered. (For 64 bit browsers, we need both.) This can happen for several reasons:

  1. 64 bit builds of Firefox don't install the 32 bit proxy. This will only become more prevalent as more users migrate to 64 bit builds.
  2. I suspect (but am not certain) that Chrome doesn't ever install the proxy, regardless of bitness.
  3. If you uninstall a Mozilla app while other Mozilla apps are still installed, that might unregister the proxy.
  4. Possibly other obscure edge cases I haven't thought of.

The key point is that we simply cannot rely on this being installed correctly. Instead, we should build it and register it ourselves using CoRegisterClassObject/CoRegisterPSClsid as we do for IAccessible2 (see installIA2Support in nvdaHelper/remote/IA2Support.cpp).

P2 because this breaks math support for Firefox and Chrome for an increasing number of users.

@jcsteh jcsteh added z 2017webfix (archived) feature/math p3 https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priority labels Jun 21, 2017
@NSoiffer
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Would a 64-bit build of MathPlayer be a better solution for you? Or is this a problem you need to solve for other reasons also?

@jcsteh
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jcsteh commented Jul 27, 2017 via email

@NSoiffer
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I'm not 100% clear on whether this means that NVDA works with MathML in 64-bit FireFox and 64-bit Chrome. It sounds like the problems with the proxies was fixed, but I didn't see anything in the comments saying that math was tested with 64 bit versions of the browsers. Is it fixed, or should I open a new issue?

@michaelDCurran
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michaelDCurran commented Sep 20, 2017 via email

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