GitHub - rubyists/tiny_call_center: FreeSWITCH Call Center Framework

Branches Tags

Name		Name	Last commit message	Last commit date
Latest commit History 272 Commits
bin		bin
coffee		coffee
db		db
fsconf		fsconf
helper		helper
layout		layout
lib		lib
migrations		migrations
model		model
node		node
public		public
spec		spec
sv		sv
tasks		tasks
translation		translation
view		view
.gems		.gems
.gitignore		.gitignore
.rvmrc.tcc		.rvmrc.tcc
.travis.yml		.travis.yml
README		README
Rakefile		Rakefile
app.rb		app.rb
config.ru		config.ru
localization.rb		localization.rb
options.rb		options.rb

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Applications which allow monitoring of FreeSWITCH, plus management and administration
of FreeSWITCH's mod_callcenter queue routing.

Features:

 * Agent Ribbon - for agents to see current calls, transfer them, set themselves
   Ready/Wrap-Up and Available/On-Break/Logged Out in mod_callcenter

 * Real-Time Manager View - for managers to see what their agents are doing, as well
   as change agents' status/state and eavesdrop calls

 * Mod_Callcenter Admin - For adding agents to mod_callcenter, and manipulating Tiers

On The Way:
  
 * Report Interface

 * TinyCdr Integration

 * TinyDialer predictive/interactive dialing

 * FXC - Full FreeSWITCH configuration framework


See Also: https://github.com/rubyists/tiny_call_center/wiki