support.mdx

title	subtitle	slug
Support	We are open to all kinds of help inquiry, feedback and feature request, help inquiry.	support

Our Support Options

We offer multiple ways to get support with your Vapi projects:

Email support@vapi.ai with your request and our team will get back to you promptly. Join our active developer community on [Discord](https://discord.com/invite/pUFNcf2WmH) for real-time collaboration and submit support tickets and questions in the #support channel.

<Card title="Enterprise Support" icon="headset" href="/enterprise/plans"

Get 24/7 dedicated support from our forward-deployed engineering team with an enterprise plan.

For fastest response times and hands-on technical support, we recommend enterprise customers reach out through their dedicated support channels.

Feature Requests and Bug Reports

We welcome feature requests and feedback from our users to help improve Vapi. You can:

Submit and vote on feature requests on our public roadmap board to help shape the future of Vapi.

<Card title="Submit Bug Report" icon="bug" href="https://roadmap.vapi.ai/feature-requests"

Report any bugs or issues you encounter while using Vapi to help us improve the platform.

We actively monitor and prioritize feature requests based on user votes and feedback. Popular requests help inform our product roadmap.

Additional Resources

Access helpful reference materials to better understand Vapi's platform and get answers to common questions:

Find definitions for common terms and concepts used throughout the Vapi platform.

<Card title="FAQ" icon="circle-question" href="/faq"

Browse our frequently asked questions for quick answers to common inquiries.