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[ISSUE] PageBuilder Banner element - upload new image button is not responding #39063
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Hi @Nurgiel. Thank you for your report.
Join Magento Community Engineering Slack and ask your questions in #github channel. |
Hi @engcom-Bravo. Thank you for working on this issue.
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@magento give me 2.4-develop instance |
Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you. |
Hi @engcom-Bravo, here is your Magento Instance: https://126dc0a18465cebd613327e2822d4d45.instances-prod.magento-community.engineering |
Hi @Nurgiel, Thanks for your reporting and collaboration. We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video. Steps to reproduce
Screen.Recording.2024-08-20.at.11.52.34.movWe are able to upload the images successfully. Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible. Thanks. |
@magento give me 2.4-develop instance |
Hi @Nurgiel. Thank you for your request. I'm working on Magento instance for you. |
Hi @Nurgiel, here is your Magento Instance: https://126dc0a18465cebd613327e2822d4d45.instances-prod.magento-community.engineering |
Hey @engcom-Bravo , What you did is the workaround I mentioned. There it works fine. I just replicated the issue again on the provided 2.4-develop instance and made a screenshot to better point out the button that is not working properly: |
@magento give me 2.4-develop instance |
Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you. |
Hi @engcom-Bravo, here is your Magento Instance: https://126dc0a18465cebd613327e2822d4d45.instances-prod.magento-community.engineering |
Hi @Nurgiel, Thanks for your update. We have verified the issue in Latest 2.4-develop instance and the issue is reproducible.Kindly refer the attached video. Screen.Recording.2024-08-21.at.12.43.15.movNo response when clicking "Upload Image" Hence Confirming the issue. Thanks. |
✅ Jira issue https://jira.corp.adobe.com/browse/AC-12799 is successfully created for this GitHub issue. |
✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue. |
The upload new image button not responding is in version 2.4.7. Is there any patch available for resolving it? The image is uploaded for the first time. When we try to change the uploaded image then the upload new button is not working. |
Any one know the fix for this issue? Please provide it. |
I had a similar issue after upgrading to 2.4.7-p2. The upload image button in various areas of the admin were not responding and I was also unable to upload product images. Clearing the browser cache was the only thing that fixed it. Haven't had the issue since. one of my colleagues had to do the same. |
I'm experiencing this on a customers website, the product "browse to find or draw image here" section doesn't respond to a click, nor can I drag images into the slot. I have resolved our issue this morning and it was related to an addon we had that added the ability to create a file upload attribute addon / namespace was: Addon_Attributeupload Disabling this fixed our issue. |
As I see in Magento 2.4.7 the jQuery file uploader (jquery.fileuploader.js) has been replaced with Upply file uploader (uppy.min.js). As the result, JS logic into vendor/magento/module-ui/view/base/web/js/form/element/file-uploader.js has been changed. Seems there is a mistake in the function replaceInputTypeFile when click event is binding to first button .file-uploader-button:first. Magento takes into account only "Upload Image" button inside container .pagebuilder-image-empty-preview like on Image content type when image is not uploaded yet (see file vendor/magento/module-page-builder/view/adminhtml/web/template/form/element/uploader/preview/image.html), but forgets about button in toolbar that is shown on hover for such content types like Banner, Slider and Image (when previously the image has been already uploaded). Possible fix is below. Before fix
After fix
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Preconditions and environment
Steps to reproduce
Expected result
You should be able to upload images after clicking "Upload Image".
Actual result
No response when clicking "Upload Image"
Additional information
Workaround is to click on "cog wheel" to open the detailed form and there the upload image functionality works.
Release note
No response
Triage and priority
The text was updated successfully, but these errors were encountered: