With team reporting you can monitor key metrics for their entire team and individual team members to better understand support efficiency.
Team reporting is only available on our [Grow and Scale tiers](https://plain.com/pricing). If you are interested in using this feature please reach out to use on [sales@plain.com](mailto:plain@sales.com). Only workspace owners and admins have access to team reporting.
To access team reporting: 1. Navigate to Reporting 2. Click the Team Reporting button
The Team Overview provides a high-level snapshot of your team’s overall performance. For more information on the metrics included, see Metrics.