Not planned
Description
Preconditions (*)
2.4-develop
Steps to reproduce (*)
- BACKEND
-- Customers
--- All Customers
---- Add New Customer
----- First Name = Test
----- Last Name = Test
----- Email = test@test.com
----- Save Customer
-- Catalog -> Products -> Add Product
--- Name = Test
--- Sku = TEST
--- Price = 100
--- Tax Class = Taxable Goods
--- Qty = 100
--- Save & Close
-- Stores -> Tax Zones and Rates -> Add New Tax Rate
--- Tax Identifier = Ireland Zero Rate
--- Zip Postcode = *
--- Country = Ireland
--- Rate = 0
--- Save Rate
-- Stores -> Tax Rules -> Add New Tax Rule
--- Name = Ireland Zero Rate
--- Tax Rate = Ireland Zero Rate
--- Additional Settings
---- Add New Tax Class
----- Domestic
---- Add New Tax Class
----- VAT Error
---- Add New Tax Class
----- Invalid VAT
---- Add New Tax Class
----- Intra EU
--- Customer TAX Class = Intra EU (Deselect all others)
--- Save
-- Customers -> Customer Group -> Add New Customer Group
--- Group Name = Domestic
--- Tax Class = Domestic
--- Save Customer Group
-- Customers -> Customer Group -> Add New Customer Group
--- Group Name = Invalid VAT
--- Tax Class = Invalid VAT
--- Save Customer Group
-- Customers -> Customer Group -> Add New Customer Group
--- Group Name = VAT Error
--- Tax Class = VAT Error
--- Save Customer Group
-- Customers -> Customer Group -> Add New Customer Group
--- Group Name = Intra EU
--- Tax Class = Intra EU
--- Save Customer Group
-- Store -> Configuration -> Customers -> Customer Configuration -> Create new account options
--- Enable Automatic Assignment to Customer Group = Yes
--- Tax Calculation Based On = Shipping Address
--- Group for Valid VAT ID - Domestic = Domestic
--- Group for Valid VAT ID - Intra-Union = Intra EU
--- Group for Invalid VAT ID = Invalid VAT
--- Validation Error Group = VAT Error
--- Validate on Each Transaction = Yes
--- Show VAT Number on Storefront = Yes
--- Save Config
-- Store -> Configuration -> Customers -> Customer Configuration -> Name and Address Options
--- Show Tax/VAT Number = Optional
--- Save Config
-- Store -> Configuration -> General -> General -> Store Information
--- Country = United Kingdom
--- VAT Number = GB782325424 (This is ebay UK's vat number)
--- Save Config
--- Sales -> Orders -> Create New Order
---- Select "Test Test"
---- Click Add Products
---- Select Test and hit "Add Selected Products to Order"
---- First Name = "Billing"
---- Last Name = "Address"
---- Street Address = "Street"
---- Country = "Ireland"
---- City = "City"
---- Phone Number = "1234"
---- VAT Number = "IE3206488LH" (Stripes VAT Number)
---- Click "Validate VAT Number"
---- Click "OK" on the warning displayed asking you to change Customer Group to Intra EU
Expected result (*)
- Group should be changed to Intra-EU
- Rest of fields on form should be unchanged
Actual result (*)
- The whole shipping address is wiped.
Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.
- Severity: S0 - Affects critical data or functionality and leaves users without workaround.Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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Gate 3 Passed. Manual verification of the issue completed. Issue is confirmedMay be fixed according to the position in the backlog.Indicates original Magento version for the Issue report.The issue has been reproduced on latest 2.4-develop branchAffects non-critical data or functionality and does not force users to employ a workaround.
Activity
m2-assistant commentedon Nov 20, 2020
Hi @gwharton. Thank you for your report.
To help us process this issue please make sure that you provided the following information:
Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:
@magento give me 2.4-develop instance
- upcoming 2.4.x releaseFor more details, please, review the Magento Contributor Assistant documentation.
Please, add a comment to assign the issue:
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m2-assistant commentedon Nov 20, 2020
Hi @engcom-Alfa. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇
1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
Details
If the issue has a valid description, the labelIssue: Format is valid
will be added to the issue automatically. Please, edit issue description if needed, until labelIssue: Format is valid
appears.2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add
Issue: Clear Description
label to the issue by yourself.3. Add
Component: XXXXX
label(s) to the ticket, indicating the components it may be related to.4. Verify that the issue is reproducible on
2.4-develop
branchDetails
- Add the comment@magento give me 2.4-develop instance
to deploy test instance on Magento infrastructure.- If the issue is reproducible on
2.4-develop
branch, please, add the labelReproduced on 2.4.x
.- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
5. Add label
Issue: Confirmed
once verification is complete.6. Make sure that automatic system confirms that report has been added to the backlog.
magento-engcom-team commentedon Nov 20, 2020
✅ Confirmed by @engcom-Alfa
Thank you for verifying the issue. Based on the provided information internal tickets
MC-39285
were createdIssue Available: @engcom-Alfa, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.
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