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Product images do not display despite Product Edit image roles #39287

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@jlballes

Description

@jlballes

Preconditions and environment

Adobe Commerce on premise, ver. 2.4.5-p10

Steps to reproduce

I have found this issue in Adobe documentation and my Magento instance is affected.
Is there any solution in order to this issue does not happen again?

Expected result

Magento should synchronize data between a particular store and the Global store settings

Actual result

Product images may not display on your storefront, although the image roles (Base, Small, Thumbnail, Swatch) have been set correctly on the Product page of your Admin panel.

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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    Area: ProductComponent: CatalogIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P3May be fixed according to the position in the backlog.Progress: ready for devReported on 2.4.5-p10Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch

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