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Can't upload image for custom customer address attribute #39720

@rogerdz

Description

@rogerdz
Contributor

Preconditions and environment

  • Magento version 2.4-develop

Steps to reproduce

  1. Add custom customer address attribute with frontend_input = image
  2. Go to edit customer in admin
  3. Edit customer address and upload image for custom customer address attribute

Expected result

Save address success

Actual result

Error "xxx.jpeg" is not a valid file when press save address

Image

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
    Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
    Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
    Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
    Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

Activity

m2-assistant

m2-assistant commented on Mar 8, 2025

@m2-assistant

Hi @rogerdz. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

m2-assistant

m2-assistant commented on Mar 10, 2025

@m2-assistant

Hi @engcom-November. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
    5. Add label Issue: Confirmed once verification is complete.
    6. Make sure that automatic system confirms that report has been added to the backlog.
removed
Issue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmed
on Mar 10, 2025
github-jira-sync-bot

github-jira-sync-bot commented on Mar 10, 2025

@github-jira-sync-bot

Unfortunately, not enough information was provided to create a Jira ticket. Please make sure you added the following label(s): Reproduced on 2.4.x, ^Area:.*

Once all required labels are present, please add Issue: Confirmed label again.

added
Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch
Issue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmed
on Mar 10, 2025
github-jira-sync-bot

github-jira-sync-bot commented on Mar 10, 2025

@github-jira-sync-bot

✅ Jira issue https://jira.corp.adobe.com/browse/AC-14150 is successfully created for this GitHub issue.

m2-assistant

m2-assistant commented on Mar 10, 2025

@m2-assistant

✅ Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

2 remaining items

m2-assistant

m2-assistant commented on Mar 10, 2025

@m2-assistant

Hi @engcom-November. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

    1. Add/Edit Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
      Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
    1. If the issue is not relevant or is not reproducible any more, feel free to close it.

removed their assignment
on Mar 10, 2025
moved this from Ready for Confirmation to Confirmed in Issue Confirmation and Triage Boardon Mar 10, 2025
added
Adobe CommerceThe issue related to the Adobe Commerce(EE) or B2B functionality
Priority: P2A defect with this priority could have functionality issues which are not to expectations.
on Mar 11, 2025
moved this to Ready for Development in High Priority Backlogon Mar 11, 2025
pavel77718

pavel77718 commented on Jul 10, 2025

@pavel77718
Contributor

@magento I am working on this

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Labels

Adobe CommerceThe issue related to the Adobe Commerce(EE) or B2B functionalityArea: AccountComponent: AttributesComponent: ImageIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.Reported on 2.4.xIndicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch

Type

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Status

Ready for Development

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    Participants

    @engcom-Hotel@pavel77718@engcom-November@github-jira-sync-bot@rogerdz

    Issue actions

      Can't upload image for custom customer address attribute · Issue #39720 · magento/magento2