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[2.4.8] Cannot place orders where City has digits 0-9, Ampersand, full stop or parenthesis in the City Name #39854

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@gwharton

Description

@gwharton
Contributor

Preconditions and environment

  • Magento 2.4.8

Steps to reproduce

Place an order using any of the following City Names

  • St. Moritz
  • St. Petersburg
  • Brighton & Hove
  • St. Davids
  • 29 Palms
  • Anywhere (North)

Expected result

Order is placed

Actual result

Order is not placed.

"Invalid City. Please use A-Z, a-z, 0-9, -, ', spaces"

  1. The error message doesn't match the regex.
  2. The regex is too restrictive
  3. These all pass frontend validation of the city field

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
    Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
    Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
    Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
    Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

Activity

m2-assistant

m2-assistant commented on Apr 22, 2025

@m2-assistant

Hi @gwharton. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

changed the title [-][2.4.8] Cannot place orders where City has digits 0-9, Ampersand, or full stop in the City Name[/-] [+][2.4.8] Cannot place orders where City has digits 0-9, Ampersand, full stop or parenthesis in the City Name[/+] on Apr 22, 2025
self-assigned this
on Apr 23, 2025
m2-assistant

m2-assistant commented on Apr 23, 2025

@m2-assistant

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
    5. Add label Issue: Confirmed once verification is complete.
    6. Make sure that automatic system confirms that report has been added to the backlog.
engcom-Bravo

engcom-Bravo commented on Apr 23, 2025

@engcom-Bravo
Contributor

Hi @gwharton,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and we are able to reproduce the issue.Kindly refer the screenshots.

Image

Order is not placed.

"Invalid City. Please use A-Z, a-z, 0-9, -, ', spaces"

Hence Confirming the issue.

Thanks.

added
Issue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmed
Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch
Priority: P2A defect with this priority could have functionality issues which are not to expectations.
on Apr 23, 2025

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Area: Cart & CheckoutComponent: CheckoutIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.Reported on 2.4.8Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch

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Ready for Development

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    Participants

    @bhushan-cs@gwharton@engcom-Bravo@github-jira-sync-bot

    Issue actions

      [2.4.8] Cannot place orders where City has digits 0-9, Ampersand, full stop or parenthesis in the City Name · Issue #39854 · magento/magento2