Customer attribute "middlename" marked as required when Show Middle Name (initial) set to default

[resplin]

Preconditions and environment

Magento version 2.4.6-p8

Steps to reproduce

1. Create new Magento2 site.
2. Login to admin.
3. Go to Stores > Configuration > Customers > Customer Configuration.
4. Expand "Name and Address Options".
5. Confirm "Show Middle Name (initial) is set to "No", and "Use system value" is checked.
6. Uncheck "Use system value"
7. Save
8. Check "Use system value"
9. Save

Expected result

Customer attribute "middlename" stays not required

Actual result

Customer attribute "middlename" is now required:

Additional information

When Magento2 is initially installed, the "middlename" Customer attribute has a null attribute_model in the db (eav_attribute) Modifying the "Use default value" will set attribute_model to Magento\Customer\Model\Attribute

Setting "Show Middle Name" to ANY value makes the attribute non-required, as long as "Use default value" is not checked. Checking "Use default value" will cause the attribute to become required. Basically this turns the "Use default value" checkbox into a "make middlename not required" checkbox

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

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[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
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[engcom-November]

Hello @resplin ,

Hello,

Thank you for your report and collaboration.

We attempted to reproduce the issue in our latest version 2.4 develop but were unable to reproduce it. Please find the attached screenshot for reference.

Steps to Reproduce the Issue:

• Login to Admin Panel.
• You log in with your admin credentials to access the backend of the Magento 2 store.
• Go to Stores > Configuration > Customers > Customer Configuration.
• This is the section where you configure customer-related settings.
• Expand "Name and Address Options".
• Locate the section called "Name and Address Options," where you manage how customer names and addresses are handled.
• Check "Show Middle Name (initial)" setting:
• Confirm that "Show Middle Name (initial)" is set to "No" and that "Use system value" is checked by default.
• By default, the system will use the value configured in the global settings.
• Uncheck "Use system value".
• You uncheck "Use system value" in this section.
• Save the configuration.
• Save the configuration after unchecking "Use system value."
• Check "Use system value" again.
• Recheck "Use system value."
• Save the configuration again.
• Save the configuration once more after rechecking "Use system value."
• checking the database query:

SELECT attribute_id, attribute_code, attribute_model, is_required
FROM eav_attribute
WHERE entity_type_id = 1 AND attribute_code = 'middlename';

We followed these steps and did not encounter any issues. Could you please recheck in the latest version of Magento and let us know if we are missing any steps to reproduce this issue?

Therefore, we are marking this ticket as "Issue: Needs Update".

Thank you!

[engcom-November]

Hello @resplin,

Follow up on the above comment
#39919 (comment)

Thank You!

[engcom-November]

Hello @resplin ,

This issue is being closed since it has not been updated in a long time.Please feel free to reopen or raise a new ticket if the issue still exists.

Thanks.