Znuny GmbH - Enterprise Services
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- Znuny Public
Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
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- ITSMConfigurationManagement Public
This package implements all ITSM configuration management features. This package requires the ITSMCore package.
- SystemMonitoring Public
This module implements a basic interface to System Monitoring Suites. It works by receiving email messages sent by the Monitoring Suite. New tickets are created in case of component failures. Once a ticket has been opened messages regarding the effected component are attached to this ticket. When the component recovers, the ticket state can be c…
- ITSMChangeManagement Public
The Znuny::ITSM Change Management package provides change management functionalities. This package requires the ITSM Core package.
- GeneralCatalog Public
The GeneralCatalog is a reference table tool. You can add new items or update existing items in the Admin-Interface.
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