From 31459a1a0b47e6290b9be34f0c1b29f677fc7b3a Mon Sep 17 00:00:00 2001 From: Mel Keene <133798521+mel-keene-gsa@users.noreply.github.com> Date: Tue, 12 Mar 2024 14:07:48 -0400 Subject: [PATCH] Update users.md updated how to conduct user research [2] description to be more 18f-centric as opposed to tts-centric and to better reflect the content available in the 18f guide --- content/product/discover/users.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/product/discover/users.md b/content/product/discover/users.md index ecd10c56..06ed1f11 100644 --- a/content/product/discover/users.md +++ b/content/product/discover/users.md @@ -66,7 +66,7 @@ Your partners likely have an incomplete view of the current state or what their - [How to conduct user research [1]](https://methods.18f.gov/): 18F Methods provide instruction on several different research activities to consider, including [interviews](https://methods.18f.gov/stakeholder-and-user-interviews), [contextual inquiries](https://methods.18f.gov/contextual-inquiry), [heuristic evaluation](https://methods.18f.gov/heuristic-evaluation), and more. -- [How to conduct user research [2]](https://guides.18f.gov/ux-guide/research/): Guidelines on how research is done at TTS, including informing and getting consent, and managing Personally Identifiable Information (PII). +- [How to conduct user research [2]](https://guides.18f.gov/ux-guide/research/): Guidelines on how research is done at 18F, from how to make a research plan to how to comply with the Paperwork Reduction Act (PRA), participant privacy, and research ethics. - [How to synthesize user research](https://methods.18f.gov/): 18F Methods provide instructions on several different ways to tell users’ stories, including [journey maps](https://methods.18f.gov/journey-mapping), [user scenarios](https://methods.18f.gov/user-scenarios), [storyboards](https://methods.18f.gov/storyboarding), and [task flow analysis](https://methods.18f.gov/decide/task-flow-analysis/).