New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Help users prevent spam created by registration with Dun & Bradstreet (DUNS) #1090

Open
andrewmaier opened this Issue Aug 23, 2016 · 3 comments

Comments

Projects
None yet
3 participants
@andrewmaier
Copy link
Member

andrewmaier commented Aug 23, 2016

During the course of our research, Micro-purchase vendors expressed frustration with the letters and emails they've received as a consequence of registering for a DUNS number.

Federal Service Desk also acknowledges this problem:

As a result of obtaining a DUNS number, you might be included on D&B's marketing list that is sold to other companies. If you do not want your name/entity included on this marketing list, you must contact D&B at the number noted above to request removal.

The Micro-purchase team should either investigate other means of identifying vendors (alternatives to DUNS) or, at the least, provide a workaround — such as asking vendors to create a temporary email address — to help vendors maintain their privacy and avoid spam.

@adelevie

This comment has been minimized.

Copy link
Contributor

adelevie commented Aug 23, 2016

This is a Big Problem (alternatives to SAM), something we likely lack bandwidth for. Also not sure if it's our place to recommend how people provide their info to SAM.

@mtorres253

This comment has been minimized.

Copy link
Contributor

mtorres253 commented Aug 29, 2016

Good enough to point them here http://www.dnb.com/utility-pages/privacy-policy.html so that they can get off whatever lists they're on for now.

@andrewmaier

This comment has been minimized.

Copy link
Member

andrewmaier commented Sep 19, 2016

So a few things have come up since we created this issue and published some guidance for users on obtaining a DUNS number:

First, We need to ensure that contacting D&B is a workable solution.

Please be aware that "as a result of obtaining a DUNS number, you [will] be included on D&B's marketing list that is sold to other companies. If you do not want your name/entity included on this marketing list, you must contact D&B … to request removal."

I don't have a DUNS number to test this, but I think we should try and register a faux/test business and make sure that users who contact D&B will (1) still be able to link their account to SAM.gov, and (2) that our application can still verify a business that has opted out in this way.

Second, one of our users has suggested on Twitter that vendors can just opt out of marketing emails via the SAM.gov website:

image

From what @adelevie tells me, though, this might also break our ability to verify a vendor's business. I'd like to confirm this and get back to this person on Twitter.

Third, one of the links in our documentation broke. The originally linked text was "(source)", and pointed to fsd.gov. I'm happy to remove it, but it's being used to attribute some key guidance, so I'm not sure if that's desired.

@andrewmaier andrewmaier changed the title Help users prevent spam created via Dun & Bradstreet (DUNS registration) Help users prevent spam created by registration with Dun & Bradstreet (DUNS) Sep 19, 2016

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment