Skip to content

HTTPS clone URL

Subversion checkout URL

You can clone with
or
.
Download ZIP
Branch: v2.02
Commits on Oct 2, 2012
  1. @jamesaimonetti
  2. @jamesaimonetti

    WHISTLE-1441: bind the queue id properly

    jamesaimonetti authored
    WHISTLE-1441: bind the queue id properly
Commits on Oct 1, 2012
  1. @jamesaimonetti

    WHISTLE-1441: compute wait time on abandoned calls

    jamesaimonetti authored
    WHISTLE-1441: default wrapup timeout to 0, and add stat tracking for agent wrapup/ready
    
    WHISTLE-1441: add stat for agent_wrapup, and remove it when the agent returns to 'ready' state
    
    WHISTLE-1441: add agent status update on wrapup
    
    WHISTLE-1441: make calls to per-account stat collector, to include stats about agents that may have recently logged out
    
    WHISTLE-1441: limit queue stat results to just the last day's worth
    
    WHISTLE-1441: limit queue stats to date range
    
    WHISTLE-1441: check my_q and update it if empty before publishing responses
    
    WHISTLE-1441: no need to track callid for wrapup
    
    WHISTLE-1441: no need to pare down results here
    
    WHISTLE-1441: pass the agent wrapup timer to the winning/monitoring processes
    
    WHISTLE-1441: send the agent wrapup timer to the publisher
    
    WHISTLE-1441: remove the callid from wrapup, and use the timestamp field instead of active since. also move the wrapup stats to root of agent stats instead of in call stats
    
    WHISTLE-1441: add wrapup timeout to api
    
    WHISTLE-1441: total up this hour's calls
    
    WHISTLE-1441: accumulate some queue stats (like avg wait time)
    
    WHISTLE-1441: compute wait time on abandoned calls
Commits on Sep 27, 2012
  1. @jamesaimonetti

    WHISTLE-42: add set_value/3 to props for top-level setting of key/val…

    jamesaimonetti authored
    …ue pair
    
    WHISTLE-42: add set_value/3 to props for top-level setting of key/value pair
    
    WHISTLE-42: clean up handling of caller id and offnet dialing in twiml processor
    
    WHISTLE-42: remove some cf_exe references
    
    WHISTLE-1662: if the db server fails with a 5xx error, send that in the error tuple instead of 'not_found'
    
    WHISTLE-1662: send the error code when the request fails
    
    WHISTLE-42: update refs from wht to kzt prefix
    
    WHISTLE-42: update spec to accept integers
    
    WHISTLE-1662: if the db returns something other than not_found, return the empty json; otherwise try to load from a file
    
    WHISTLE-42: update translator makefile
    
    WHISTLE-42: cleanup offnet requests/processing for the Dial command
    
    WHISTLE-42: add set_value/3 to props for top-level setting of key/value pair
  2. @jamesaimonetti

    WHISTLE-1670: if the agent of the agent's devices have the record_cal…

    jamesaimonetti authored
    …ls attribute set to true, start call recording on all calls
    
    WHISTLE-1670: if the agent of the agent's devices have the record_calls attribute set to true, start call recording on all calls
Commits on Sep 26, 2012
  1. @jamesaimonetti
  2. @jamesaimonetti

    WHISTLE-1653: start/stop auto-compaction abilities

    jamesaimonetti authored
    Conflicts:
    	lib/whistle_couch-1.0.0/src/couch_compactor_fsm.erl
    WHISTLE-1441: update spec
    
    WHISTLE-1441: update the log lines
    
    WHISTLE-1441: if agent process has doesn't know its queue name yet, fetch it and replay the request
    
    WHISTLE-1441: update the log lines
    
    WHISTLE-1441: if agent process has doesn't know its queue name yet, fetch it and replay the request
    
    WHISTLE-1441: dialyzer fix
    
    WHISTLE-1441: remove the need to track stats in the callflow action
    
    WHISTLE-1441: publish the member_call to the shared queue (instead of by the member_call routing key)
    
    WHISTLE-1441: only consume from the shared queue on the targeted exchange
    
    WHISTLE-1441: handle the member call in the manager first, to handle stats and putting the caller on hold, then publish directly to the shared queue
    
    WHISTLE-1441: track the queue's MOH attribute, in case the queue process is asked to put the caller on hold without a MOH attribute
  3. @jamesaimonetti
Commits on Sep 22, 2012
  1. @jamesaimonetti
  2. @jamesaimonetti
  3. @jamesaimonetti
  4. @jamesaimonetti
Commits on Sep 21, 2012
  1. @k-anderson
  2. @jamesaimonetti

    WHISTLE-1441: handle propagating the Time-Limit when agent goes on br…

    jamesaimonetti authored
    …eak, and put the agent on break
Commits on Sep 20, 2012
  1. @jamesaimonetti
  2. @jamesaimonetti
  3. @jamesaimonetti
  4. @jamesaimonetti
  5. @jamesaimonetti
Commits on Sep 19, 2012
  1. @jamesaimonetti
  2. @jamesaimonetti
  3. @jamesaimonetti
  4. @jamesaimonetti
  5. @jamesaimonetti
  6. @jamesaimonetti

    WHISTLE-1441: receive agent_available and sync_req messages, and clea…

    jamesaimonetti authored
    …n up states for handling agent connection timeouts
  7. @jamesaimonetti
  8. @jamesaimonetti
  9. @jamesaimonetti
  10. @jamesaimonetti
  11. @jamesaimonetti
  12. @jamesaimonetti
  13. @jamesaimonetti
  14. @jamesaimonetti
  15. @jamesaimonetti
  16. @jamesaimonetti
Something went wrong with that request. Please try again.