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Samsung Battery saving feature interferes with Adguard #378

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Eugene-Savenko opened this Issue Mar 19, 2016 · 13 comments

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Eugene-Savenko commented Mar 19, 2016

I'm using s7 edge. Adguard seems to be blocking my Internet connect whether it's wifi or mobile data when my s7 edge is in power saving mode. If it's not in power saving, there is no issue with the connection. Can you assist?

Asked for logs: YNX-978-72059
BXN-748-55159 - Samsung S6

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vozersky Mar 21, 2016

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Turning battery optimizing for Adguard off doesn't help. @ameshkov
Logs updated.

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vozersky commented Mar 21, 2016

Turning battery optimizing for Adguard off doesn't help. @ameshkov
Logs updated.

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vozersky Mar 21, 2016

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Same here: TICKET ID ZRR-164-27956

Both issues are related to the latest firmware of samsung s7

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vozersky commented Mar 21, 2016

Same here: TICKET ID ZRR-164-27956

Both issues are related to the latest firmware of samsung s7

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vozersky commented Mar 21, 2016

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ameshkov Mar 25, 2016

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We have the similar issue with stock firmware, yet there turning battery optimization is enough: #247

We will pause the protection in battery saving mode then.

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ameshkov commented Mar 25, 2016

We have the similar issue with stock firmware, yet there turning battery optimization is enough: #247

We will pause the protection in battery saving mode then.

@ameshkov ameshkov added this to the 2.5 milestone Mar 25, 2016

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We made pausing the protection on power saving mode. Needs testing.

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Revertron commented Apr 14, 2016

We made pausing the protection on power saving mode. Needs testing.

@ameshkov ameshkov modified the milestones: 2.6, 2.5 Apr 27, 2016

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We'll test it when samsung galaxy arrives in the office:)

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ameshkov commented Apr 27, 2016

We'll test it when samsung galaxy arrives in the office:)

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Eugene-Savenko Apr 29, 2016

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Samsung SM-G900F Galaxy S5 - LBZ-403-38324
The latest beta didn't help.

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Eugene-Savenko commented Apr 29, 2016

Samsung SM-G900F Galaxy S5 - LBZ-403-38324
The latest beta didn't help.

@ameshkov ameshkov assigned ameshkov and unassigned Revertron May 16, 2016

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ameshkov May 25, 2016

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@gshumihin could you please check if there is any issue with our test Samsung device?

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ameshkov commented May 25, 2016

@gshumihin could you please check if there is any issue with our test Samsung device?

@ameshkov ameshkov assigned gshumihin and unassigned ameshkov May 25, 2016

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gshumihin May 25, 2016

Reproduced situation with blocked internet connection, here's log:

adguard.txt

gshumihin commented May 25, 2016

Reproduced situation with blocked internet connection, here's log:

adguard.txt

@ameshkov ameshkov assigned ameshkov and unassigned gshumihin May 25, 2016

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The difference between Samsung and others is that in its case even when network is no more accessible (in the power save mode) ConnectivityManager still returns a positive result.

So, instead of using ConnectivityManager we should try to create a real connection and see if it is refused or not.

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ameshkov commented May 25, 2016

The difference between Samsung and others is that in its case even when network is no more accessible (in the power save mode) ConnectivityManager still returns a positive result.

So, instead of using ConnectivityManager we should try to create a real connection and see if it is refused or not.

@ameshkov ameshkov closed this May 25, 2016

@ameshkov ameshkov changed the title from Samsung Battery Optimizing supposedly interferes with Adguard to Samsung Battery saving feature interferes with Adguard Jun 2, 2016

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Bohdan-SUP Jun 21, 2016

User 1191238 still faces the trouble when battery saving is enabled with 2.6.108
Log - debug (2).txt

Bohdan-SUP commented Jun 21, 2016

User 1191238 still faces the trouble when battery saving is enabled with 2.6.108
Log - debug (2).txt

@Bohdan-SUP Bohdan-SUP reopened this Jun 21, 2016

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ameshkov Jun 23, 2016

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@Bohdan-SUP what's the problem exactly?

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ameshkov commented Jun 23, 2016

@Bohdan-SUP what's the problem exactly?

@ameshkov ameshkov modified the milestones: 2.7, 2.6 Jun 23, 2016

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ameshkov Jul 19, 2016

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In the end it appears I have not fully fixed that issue.

Should be good in this build:
adguard.apk.zip

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ameshkov commented Jul 19, 2016

In the end it appears I have not fully fixed that issue.

Should be good in this build:
adguard.apk.zip

@ameshkov ameshkov closed this Jul 19, 2016

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