Skip to content
Switch branches/tags

Name already in use

A tag already exists with the provided branch name. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Are you sure you want to create this branch?
Go to file
Cannot retrieve contributors at this time

Experience Cloud ID configuration

The Adobe Experience Platform Identity Service provides a universal visitor ID across Experience Cloud solutions. The ID service is required by Analytics for Target, video heartbeat, and future Experience Cloud integrations.

Tip: You do not need to populate this ID unless you are using the Adobe Experience Platform Identity Service. For more information, see Adobe Experience Platform Identity Service.

Important: This functionality requires SDK version 4.3 or later.

To enable the Experience Cloud ID:

  1. Add the library to your project and implement lifecycle.

    For more information, see Add the SDK and Config File to your IntelliJ IDEA or Eclipse Project in Core implementation and lifecycle.

  2. Import the library:

  3. Verify that the ADBMobileConfig.json file contains the marketingCloudorg:

    "marketingCloud" : { 
      "org": "YOUR-MCORG-ID" 

    Experience Cloud organization IDs uniquely identify each client company in the Adobe Experience Cloud and are similar to the following value:


    Important: You must include @AdobeOrg.

    If these IDs are not configured, download an updated ADBMobileConfig.json file from Adobe Mobile services. For more information, see Before You Start.

After the configuration is complete, a Experience Cloud ID is generated and is included on all hits. Other IDs, such as custom and automatically-generated IDs, continue to be sent with each hit.