Merge pull request #1652 from AdobeDocs/MSKB-3379-ACSD-66807

QPT 1.1.72: MSKB-3379 ACSD-66807

Author: Abhinav Srivastava

help/tools/TOC.md

@@ -893,6 +893,7 @@ feature: Configuration
            - [ACSD-67459: Unable to import products with descriptions longer than 65,536 characters](/help/tools/quality-patches-tool/patches-available-in-qpt/v1-1-71/acsd-67459.md)
         - v1.1.72 {#v1-1-72}
            - [Overview: [!DNL Quality Patches Tool] (QPT) v1.1.72](/help/tools/quality-patches-tool/patches-available-in-qpt/v1-1-72/overview.md)
+           - [ACSD-66807: report_viewed_product_index table shows an incorrect count of product page views](/help/tools/quality-patches-tool/patches-available-in-qpt/v1-1-72/acsd-66807.md)
            - [ACSD-68040: Frontend search page slows down on [!DNL MariaDB] 10.6 with large history](/help/tools/quality-patches-tool/patches-available-in-qpt/v1-1-72/acsd-68040.md)
            - [ACSD-67639: Creating a credit memo fails for bundle products with Dynamic Price set to No](/help/tools/quality-patches-tool/patches-available-in-qpt/v1-1-72/acsd-67639.md)
            - [ACSD-67518: [!DNL Advanced Reporting] generates duplicate header rows when the row count exceeds the batch size](/help/tools/quality-patches-tool/patches-available-in-qpt/v1-1-72/acsd-67518.md)

help/tools/quality-patches-tool/patches-available-in-qpt/v1-1-72/acsd-66807.md

@@ -0,0 +1,58 @@
+---
+title: 'ACSD-66807: `report_viewed_product_index` table shows an incorrect count of product page views'
+description: Apply the ACSD-66807 patch to fix the Adobe Commerce issue where `report_viewed_product_index` table shows an incorrect count of product page views.
+feature: Reporting
+role: Admin, Developer
+type: Troubleshooting
+---
+
+# ACSD-66807: `report_viewed_product_index` table shows an incorrect count of product page views
+
+The ACSD-66807 patch fixes the issue where `report_viewed_product_index` table shows an incorrect count of product page views. This patch is available when the [[!DNL Quality Patches Tool (QPT)]](/help/tools/quality-patches-tool/quality-patches-tool-to-self-serve-quality-patches.md) 1.1.72 is installed. The patch ID is ACSD-66807. Please note that this issue is scheduled to be fixed in Adobe Commerce 2.4.9.
+
+## Affected products and versions
+
+**The patch is created for Adobe Commerce version:**
+
+* Adobe Commerce (all deployment methods) 2.4.7-p5
+
+**Compatible with Adobe Commerce versions:**
+
+* Adobe Commerce (all deployment methods) 2.4.4 - 2.4.8-p2
+
+>[!NOTE]
+>
+>The patch might become applicable to other versions with new [!DNL Quality Patches Tool] releases. To check if the patch is compatible with your Adobe Commerce version, update the `magento/quality-patches` package to the latest version and check the compatibility on the [[!DNL Quality Patches Tool]: Search for patches page](https://experienceleague.adobe.com/tools/commerce-quality-patches/index.html). Use the patch ID as a search keyword to locate the patch.
+
+## Issue
+
+`report_viewed_product_index` table shows an incorrect count of product page views.
+
+<u>Steps to reproduce</u>:
+
+1. Go to **[!UICONTROL Stores]** > *[!UICONTROL Settings]* > **[!UICONTROL Configuration]** > **[!UICONTROL General]** > **[!UICONTROL Reports]**. Set **[!UICONTROL Enable "Product View" Report]** to *Yes*.
+1. Clear cache.
+1. Visit a product page on the frontend (for example, product "A").
+1. Check the `report_viewed_product_index` table and see a record for product "A".
+1. Refresh the page (or open it in an incognito tab).
+
+<u>Expected results</u>:
+
+There should be two records in the `report_viewed_product_index` table for product "A".
+
+<u>Actual results</u>:
+
+Only one record exists in the `report_viewed_product_index` table for product "A".
+
+## Apply the patch
+
+To apply individual patches, use the following links depending on your deployment method:
+
+* Adobe Commerce or Magento Open Source on-premises: [[!DNL Quality Patches Tool] > Usage](/help/tools/quality-patches-tool/usage.md) in the [!DNL Quality Patches Tool] guide.
+* Adobe Commerce on cloud infrastructure: [Upgrades and Patches > Apply Patches](https://experienceleague.adobe.com/docs/commerce-cloud-service/user-guide/develop/upgrade/apply-patches.html) in the Commerce on Cloud Infrastructure guide.
+
+## Related reading
+
+To learn more about [!DNL Quality Patches Tool], refer to:
+
+* [[!DNL Quality Patches Tool]: A self-service tool for quality patches](/help/tools/quality-patches-tool/quality-patches-tool-to-self-serve-quality-patches.md) in the Tools guide.