diff --git a/code/web/Drivers/Sierra.php b/code/web/Drivers/Sierra.php
index c69595703d..a5e981243a 100644
--- a/code/web/Drivers/Sierra.php
+++ b/code/web/Drivers/Sierra.php
@@ -835,9 +835,9 @@ function freezeHold($patron, $recordId, $itemToFreezeId, $dateToReactivate): arr
 			];
 		} else {
 			$return = [
-				'success' => true,
+				'success' => false,
 				'message' => translate([
-					'text' => "Unable to freeze your hold.",
+					'text' => 'Unable to freeze your hold.',
 					'isPublicFacing' => true,
 				]),
 				'api' => [
diff --git a/code/web/release_notes/24.06.00.MD b/code/web/release_notes/24.06.00.MD
index 121e0f6dec..b6a8744288 100644
--- a/code/web/release_notes/24.06.00.MD
+++ b/code/web/release_notes/24.06.00.MD
@@ -128,6 +128,7 @@
 - When using the "Pickup at" setting within the Format Map, properly load available locations when the location code is not the entire location code of the item. (Tickets 128864, 130706) (*MDN*)
 - Add additional handling for looking up titles for holds and checkouts if the item id cannot be found in Aspen. (Ticket 130159) (*MDN*)
 - When freezing selected or all holds, do not show a prompt for reactivation date. (Tickets 133197, 131688) (*MDN*)
+- When freezing holds, make sure that success and error messages show appropriately. (Ticket 127582) (*MDN*)
 - Create a new Under Consideration status that can be used for order items that the library has not committed to purchase. (Ticket 128096) (*MDN*) 
   - Libraries can select which status code is used to generate the new status. 
   - Titles with a status of Under Consideration will be displayed after all titles that are On Order or that have been previously purchased when sorting by Date Purchased. 
diff --git a/code/web/services/MyAccount/AJAX.php b/code/web/services/MyAccount/AJAX.php
index c3daa826cd..d164fdf3b4 100644
--- a/code/web/services/MyAccount/AJAX.php
+++ b/code/web/services/MyAccount/AJAX.php
@@ -969,6 +969,13 @@ function freezeHold(): array {
 							'text' => 'Success',
 							'isPublicFacing' => true,
 						]);
+					}else{
+						$message = '<div class="alert alert-danger">' . $result['message'] . '</div>';
+						$result['message'] = $message;
+						$result['title'] = translate([
+							'text' => 'Error',
+							'isPublicFacing' => true,
+						]);
 					}
 
 					if (!$result['success'] && is_array($result['message'])) {