From 79208ba0e3625387e6aea221dd53037c3b50a016 Mon Sep 17 00:00:00 2001 From: Shreya Kumar Date: Wed, 21 Feb 2024 23:16:57 -0800 Subject: [PATCH 1/9] added tests and documentation for operations, support ticket, communication and chat transcript cmdlets --- src/Support/Support.Autorest/Az.Support.psd1 | 2 +- .../custom/Get-AzSupportOperation_List.ps1 | 164 + .../Support.Autorest/docs/Az.Support.md | 3 + .../docs/Get-AzSupportChatTranscript.md | 57 +- .../docs/Get-AzSupportCommunication.md | 154 +- .../docs/Get-AzSupportOperation.md | 76 + .../docs/Get-AzSupportTicket.md | 72 +- .../Get-AzSupportTicketsNoSubscription.md | 70 +- .../docs/New-AzSupportCommunication.md | 33 +- .../docs/New-AzSupportTicket.md | 67 +- .../New-AzSupportTicketsNoSubscription.md | 66 +- .../docs/Update-AzSupportTicket.md | 63 +- .../examples/Get-AzSupportOperation.md | 22 + .../Get-AzSupportChatTranscript.Tests.ps1 | 14 +- ...ortChatTranscriptsNoSubscription.Tests.ps1 | 7 +- .../Get-AzSupportCommunication.Recording.json | 86 + .../test/Get-AzSupportCommunication.Tests.ps1 | 37 +- ...portCommunicationsNoSubscription.Tests.ps1 | 18 +- .../Get-AzSupportOperation.Recording.json | 44 + .../test/Get-AzSupportOperation.Tests.ps1 | 23 + .../test/Get-AzSupportTicket.Recording.json | 3068 +++++++++++++++++ .../test/Get-AzSupportTicket.Tests.ps1 | 32 +- ...t-AzSupportTicketsNoSubscription.Tests.ps1 | 32 +- .../New-AzSupportCommunication.Recording.json | 124 + .../test/New-AzSupportCommunication.Tests.ps1 | 17 +- ...portCommunicationsNoSubscription.Tests.ps1 | 18 +- .../test/New-AzSupportTicket.Recording.json | 124 + .../test/New-AzSupportTicket.Tests.ps1 | 33 +- ...upportTicketsNoSubscription.Recording.json | 124 + ...w-AzSupportTicketsNoSubscription.Tests.ps1 | 6 +- .../Update-AzSupportCommunication.Tests.ps1 | 11 +- ...portCommunicationsNoSubscription.Tests.ps1 | 9 +- .../Update-AzSupportTicket.Recording.json | 39 + .../test/Update-AzSupportTicket.Tests.ps1 | 17 +- ...e-AzSupportTicketsNoSubscription.Tests.ps1 | 17 +- src/Support/Support.Autorest/test/env.json | 26 + .../Support.Autorest/test/localEnv.json | 26 + src/Support/Support.Autorest/test/utils.ps1 | 72 +- 38 files changed, 4718 insertions(+), 155 deletions(-) create mode 100644 src/Support/Support.Autorest/custom/Get-AzSupportOperation_List.ps1 create mode 100644 src/Support/Support.Autorest/docs/Get-AzSupportOperation.md create mode 100644 src/Support/Support.Autorest/examples/Get-AzSupportOperation.md create mode 100644 src/Support/Support.Autorest/test/Get-AzSupportCommunication.Recording.json create mode 100644 src/Support/Support.Autorest/test/Get-AzSupportOperation.Recording.json create mode 100644 src/Support/Support.Autorest/test/Get-AzSupportOperation.Tests.ps1 create mode 100644 src/Support/Support.Autorest/test/Get-AzSupportTicket.Recording.json create mode 100644 src/Support/Support.Autorest/test/New-AzSupportCommunication.Recording.json create mode 100644 src/Support/Support.Autorest/test/New-AzSupportTicket.Recording.json create mode 100644 src/Support/Support.Autorest/test/New-AzSupportTicketsNoSubscription.Recording.json create mode 100644 src/Support/Support.Autorest/test/Update-AzSupportTicket.Recording.json create mode 100644 src/Support/Support.Autorest/test/env.json create mode 100644 src/Support/Support.Autorest/test/localEnv.json diff --git a/src/Support/Support.Autorest/Az.Support.psd1 b/src/Support/Support.Autorest/Az.Support.psd1 index 5e0d3afb0dbb..e1cc8cac992b 100644 --- a/src/Support/Support.Autorest/Az.Support.psd1 +++ b/src/Support/Support.Autorest/Az.Support.psd1 @@ -11,7 +11,7 @@ DotNetFrameworkVersion = '4.7.2' RequiredAssemblies = './bin/Az.Support.private.dll' FormatsToProcess = './Az.Support.format.ps1xml' - FunctionsToExport = 'Get-AzSupportChatTranscript', 'Get-AzSupportChatTranscriptsNoSubscription', 'Get-AzSupportCommunication', 'Get-AzSupportCommunicationsNoSubscription', 'Get-AzSupportFile', 'Get-AzSupportFilesNoSubscription', 'Get-AzSupportFileWorkspace', 'Get-AzSupportFileWorkspacesNoSubscription', 'Get-AzSupportProblemClassification', 'Get-AzSupportService', 'Get-AzSupportTicket', 'Get-AzSupportTicketChatTranscriptsNoSubscription', 'Get-AzSupportTicketCommunicationsNoSubscription', 'Get-AzSupportTicketsNoSubscription', 'Invoke-AzSupportUploadFile', 'Invoke-AzSupportUploadFilesNoSubscription', 'New-AzSupportCommunication', 'New-AzSupportCommunicationsNoSubscription', 'New-AzSupportFile', 'New-AzSupportFilesNoSubscription', 'New-AzSupportTicket', 'New-AzSupportTicketsNoSubscription', 'Test-AzSupportCommunicationNameAvailability', 'Test-AzSupportCommunicationsNoSubscriptionNameAvailability', 'Test-AzSupportTicketNameAvailability', 'Test-AzSupportTicketsNoSubscriptionNameAvailability', 'Update-AzSupportCommunication', 'Update-AzSupportCommunicationsNoSubscription', 'Update-AzSupportFile', 'Update-AzSupportFilesNoSubscription', 'Update-AzSupportTicket', 'Update-AzSupportTicketsNoSubscription' + FunctionsToExport = 'Get-AzSupportChatTranscript', 'Get-AzSupportChatTranscriptsNoSubscription', 'Get-AzSupportCommunication', 'Get-AzSupportCommunicationsNoSubscription', 'Get-AzSupportFile', 'Get-AzSupportFilesNoSubscription', 'Get-AzSupportFileWorkspace', 'Get-AzSupportFileWorkspacesNoSubscription', 'Get-AzSupportOperation', 'Get-AzSupportProblemClassification', 'Get-AzSupportService', 'Get-AzSupportTicket', 'Get-AzSupportTicketChatTranscriptsNoSubscription', 'Get-AzSupportTicketCommunicationsNoSubscription', 'Get-AzSupportTicketsNoSubscription', 'Invoke-AzSupportUploadFile', 'Invoke-AzSupportUploadFilesNoSubscription', 'New-AzSupportCommunication', 'New-AzSupportCommunicationsNoSubscription', 'New-AzSupportFile', 'New-AzSupportFilesNoSubscription', 'New-AzSupportTicket', 'New-AzSupportTicketsNoSubscription', 'Test-AzSupportCommunicationNameAvailability', 'Test-AzSupportCommunicationsNoSubscriptionNameAvailability', 'Test-AzSupportTicketNameAvailability', 'Test-AzSupportTicketsNoSubscriptionNameAvailability', 'Update-AzSupportCommunication', 'Update-AzSupportCommunicationsNoSubscription', 'Update-AzSupportFile', 'Update-AzSupportFilesNoSubscription', 'Update-AzSupportTicket', 'Update-AzSupportTicketsNoSubscription' PrivateData = @{ PSData = @{ Tags = 'Azure', 'ResourceManager', 'ARM', 'PSModule', 'Support' diff --git a/src/Support/Support.Autorest/custom/Get-AzSupportOperation_List.ps1 b/src/Support/Support.Autorest/custom/Get-AzSupportOperation_List.ps1 new file mode 100644 index 000000000000..f275172fd78f --- /dev/null +++ b/src/Support/Support.Autorest/custom/Get-AzSupportOperation_List.ps1 @@ -0,0 +1,164 @@ + +# ---------------------------------------------------------------------------------- +# Copyright (c) Microsoft Corporation. All rights reserved. +# Licensed under the Apache License, Version 2.0 (the "License"); +# you may not use this file except in compliance with the License. +# You may obtain a copy of the License at +# http://www.apache.org/licenses/LICENSE-2.0 +# Unless required by applicable law or agreed to in writing, software +# distributed under the License is distributed on an "AS IS" BASIS, +# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. +# See the License for the specific language governing permissions and +# limitations under the License. +# Code generated by Microsoft (R) AutoRest Code Generator.Changes may cause incorrect behavior and will be lost if the code +# is regenerated. +# ---------------------------------------------------------------------------------- + +<# +.Synopsis +Lists all the available Microsoft Support REST API operations. +.Description +Lists all the available Microsoft Support REST API operations. +.Example +{{ Add code here }} +.Example +{{ Add code here }} + +.Outputs +Microsoft.Azure.PowerShell.Cmdlets.Support.Models.IOperation +.Link +https://learn.microsoft.com/powershell/module/az.support/new-azsupportfile +#> +function Get-AzSupportOperation_List { + [OutputType([Microsoft.Azure.PowerShell.Cmdlets.Support.Models.IOperation])] + [CmdletBinding(DefaultParameterSetName='List', PositionalBinding=$false)] + param( + [Parameter()] + [Alias('AzureRMContext', 'AzureCredential')] + [ValidateNotNull()] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Category('Azure')] + [System.Management.Automation.PSObject] + # The DefaultProfile parameter is not functional. + # Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription. + ${DefaultProfile}, + + [Parameter(DontShow)] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Category('Runtime')] + [System.Management.Automation.SwitchParameter] + # Wait for .NET debugger to attach + ${Break}, + + [Parameter(DontShow)] + [ValidateNotNull()] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Category('Runtime')] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Runtime.SendAsyncStep[]] + # SendAsync Pipeline Steps to be appended to the front of the pipeline + ${HttpPipelineAppend}, + + [Parameter(DontShow)] + [ValidateNotNull()] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Category('Runtime')] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Runtime.SendAsyncStep[]] + # SendAsync Pipeline Steps to be prepended to the front of the pipeline + ${HttpPipelinePrepend}, + + [Parameter(DontShow)] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Category('Runtime')] + [System.Uri] + # The URI for the proxy server to use + ${Proxy}, + + [Parameter(DontShow)] + [ValidateNotNull()] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Category('Runtime')] + [System.Management.Automation.PSCredential] + # Credentials for a proxy server to use for the remote call + ${ProxyCredential}, + + [Parameter(DontShow)] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Category('Runtime')] + [System.Management.Automation.SwitchParameter] + # Use the default credentials for the proxy + ${ProxyUseDefaultCredentials} + ) + + begin { + try { + $outBuffer = $null + if ($PSBoundParameters.TryGetValue('OutBuffer', [ref]$outBuffer)) { + $PSBoundParameters['OutBuffer'] = 1 + } + $parameterSet = $PSCmdlet.ParameterSetName + + if ($null -eq [Microsoft.WindowsAzure.Commands.Utilities.Common.AzurePSCmdlet]::PowerShellVersion) { + [Microsoft.WindowsAzure.Commands.Utilities.Common.AzurePSCmdlet]::PowerShellVersion = $PSVersionTable.PSVersion.ToString() + } + $preTelemetryId = [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::TelemetryId + if ($preTelemetryId -eq '') { + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::TelemetryId =(New-Guid).ToString() + [Microsoft.Azure.PowerShell.Cmdlets.Support.module]::Instance.Telemetry.Invoke('Create', $MyInvocation, $parameterSet, $PSCmdlet) + } else { + $internalCalledCmdlets = [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::InternalCalledCmdlets + if ($internalCalledCmdlets -eq '') { + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::InternalCalledCmdlets = $MyInvocation.MyCommand.Name + } else { + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::InternalCalledCmdlets += ',' + $MyInvocation.MyCommand.Name + } + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::TelemetryId = 'internal' + } + + $mapping = @{ + List = 'Az.Support.private\Get-AzSupportOperation_List'; + } + # if (('Get', 'List') -contains $parameterSet -and -not $PSBoundParameters.ContainsKey('SubscriptionId') ) { + # $PSBoundParameters['SubscriptionId'] = (Get-AzContext).Subscription.Id + # } + $cmdInfo = Get-Command -Name $mapping[$parameterSet] + [Microsoft.Azure.PowerShell.Cmdlets.Support.Runtime.MessageAttributeHelper]::ProcessCustomAttributesAtRuntime($cmdInfo, $MyInvocation, $parameterSet, $PSCmdlet) + if ($null -ne $MyInvocation.MyCommand -and [Microsoft.WindowsAzure.Commands.Utilities.Common.AzurePSCmdlet]::PromptedPreviewMessageCmdlets -notcontains $MyInvocation.MyCommand.Name -and [Microsoft.Azure.PowerShell.Cmdlets.Support.Runtime.MessageAttributeHelper]::ContainsPreviewAttribute($cmdInfo, $MyInvocation)){ + [Microsoft.Azure.PowerShell.Cmdlets.Support.Runtime.MessageAttributeHelper]::ProcessPreviewMessageAttributesAtRuntime($cmdInfo, $MyInvocation, $parameterSet, $PSCmdlet) + [Microsoft.WindowsAzure.Commands.Utilities.Common.AzurePSCmdlet]::PromptedPreviewMessageCmdlets.Enqueue($MyInvocation.MyCommand.Name) + } + $wrappedCmd = $ExecutionContext.InvokeCommand.GetCommand(($mapping[$parameterSet]), [System.Management.Automation.CommandTypes]::Cmdlet) + $scriptCmd = {& $wrappedCmd @PSBoundParameters} + $steppablePipeline = $scriptCmd.GetSteppablePipeline($MyInvocation.CommandOrigin) + $steppablePipeline.Begin($PSCmdlet) + } catch { + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::ClearTelemetryContext() + throw + } + } + + process { + try { + $steppablePipeline.Process($_) + } catch { + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::ClearTelemetryContext() + throw + } + + finally { + $backupTelemetryId = [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::TelemetryId + $backupInternalCalledCmdlets = [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::InternalCalledCmdlets + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::ClearTelemetryContext() + } + + } + end { + try { + $steppablePipeline.End() + + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::TelemetryId = $backupTelemetryId + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::InternalCalledCmdlets = $backupInternalCalledCmdlets + if ($preTelemetryId -eq '') { + [Microsoft.Azure.PowerShell.Cmdlets.Support.module]::Instance.Telemetry.Invoke('Send', $MyInvocation, $parameterSet, $PSCmdlet) + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::ClearTelemetryContext() + } + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::TelemetryId = $preTelemetryId + + } catch { + [Microsoft.WindowsAzure.Commands.Common.MetricHelper]::ClearTelemetryContext() + throw + } + } + } \ No newline at end of file diff --git a/src/Support/Support.Autorest/docs/Az.Support.md b/src/Support/Support.Autorest/docs/Az.Support.md index 3156dcf4985f..10206863a4fb 100644 --- a/src/Support/Support.Autorest/docs/Az.Support.md +++ b/src/Support/Support.Autorest/docs/Az.Support.md @@ -35,6 +35,9 @@ Gets details for a specific file workspace in an Azure subscription. ### [Get-AzSupportFileWorkspacesNoSubscription](Get-AzSupportFileWorkspacesNoSubscription.md) Gets details for a specific file workspace. +### [Get-AzSupportOperation](Get-AzSupportOperation.md) +Lists all the available Microsoft Support REST API operations. + ### [Get-AzSupportProblemClassification](Get-AzSupportProblemClassification.md) Get problem classification details for a specific Azure service. diff --git a/src/Support/Support.Autorest/docs/Get-AzSupportChatTranscript.md b/src/Support/Support.Autorest/docs/Get-AzSupportChatTranscript.md index 4eea13a1512c..79a47a476b10 100644 --- a/src/Support/Support.Autorest/docs/Get-AzSupportChatTranscript.md +++ b/src/Support/Support.Autorest/docs/Get-AzSupportChatTranscript.md @@ -40,27 +40,68 @@ Returns chatTranscript details for a support ticket under a subscription. ## EXAMPLES -### Example 1: {{ Add title here }} +### Example 1: Get List of chat transcripts at subscription level ```powershell -{{ Add code here }} + Get-AzSupportChatTranscript -SupportTicketName "58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Name SystemDataCreatedAt SystemDataCreatedBy SystemDataCreatedByType SystemDataLastModi + fiedAt +---- ------------------- ------------------- ----------------------- ------------------ +595df7b4-167f-4f3e-8292-f0ba2b8a53f9 +f8b45cd6-a8ec-40e2-b846-a28b848553cf ``` -{{ Add description here }} +Lists all chat transcripts for a support ticket under subscription -### Example 2: {{ Add title here }} +### Example 2: Get single chat transcript at subscription level ```powershell -{{ Add code here }} + Get-AzSupportChatTranscript -SupportTicketName "58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7" -Name "595df7b4-167f-4f3e-8292-f0ba2b8a53f9" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportT + ickets/58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7/chatTranscripts/595df7b4-1 + 67f-4f3e-8292-f0ba2b8a53f9 +Message : {{ + "contentType": "text", + "communicationDirection": "Inbound", + "sender": "", + "body": "Hey", + "createdDate": "2023-08-11T19:19:33.0000000Z" + }, { + "contentType": "text", + "communicationDirection": "Outbound", + "sender": "Aditi Takle", + "body": "hi", + "createdDate": "2023-08-11T19:19:38.0000000Z" + }, { + "contentType": "text", + "communicationDirection": "Outbound", + "sender": "Damian Spoltore", + "body": "hi Aditi, I\u0027m Damian", + "createdDate": "2023-08-11T19:24:19.0000000Z" + }, { + "contentType": "text", + "communicationDirection": "Outbound", + "sender": "Damian Spoltore", + "body": "I was entering to test", + "createdDate": "2023-08-11T19:24:24.0000000Z" + }} +Name : 595df7b4-167f-4f3e-8292-f0ba2b8a53f9 +ResourceGroupName : +StartTime : 8/11/2023 7:27:49 PM +SystemDataCreatedAt : +SystemDataCreatedBy : +SystemDataCreatedByType : +SystemDataLastModifiedAt : +SystemDataLastModifiedBy : +SystemDataLastModifiedByType : +Type : Microsoft.Support/chatTranscripts ``` -{{ Add description here }} +Returns chatTranscript details for a support ticket under a subscription. ## PARAMETERS diff --git a/src/Support/Support.Autorest/docs/Get-AzSupportCommunication.md b/src/Support/Support.Autorest/docs/Get-AzSupportCommunication.md index b617365ad91d..fd025a4b0fa4 100644 --- a/src/Support/Support.Autorest/docs/Get-AzSupportCommunication.md +++ b/src/Support/Support.Autorest/docs/Get-AzSupportCommunication.md @@ -40,27 +40,165 @@ Returns communication details for a support ticket. ## EXAMPLES -### Example 1: {{ Add title here }} +### Example 1: Get list of communications for a support ticket at subscription level ```powershell -{{ Add code here }} + Get-AzSupportCommunication -SupportTicketName "3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Name ResourceGroupName +---- ----------------- +9079281d-0fcc-ee11-9079-6045bdef78de +test123 +9ffd523a-5acb-ee11-9079-6045bdef7a0a +590629b9-44cb-ee11-9079-6045bdef700d +8a03e5d5-8eca-ee11-9079-6045bdeb5f9a +14696079-8eca-ee11-9079-6045bdeb5f9a +e0d2b429-7bca-ee11-907a-0022482a4908 ``` -{{ Add description here }} +Lists all communications (attachments not included) for a support ticket. -### Example 2: {{ Add title here }} +### Example 2: Get communication for a support ticket at subscription level ```powershell -{{ Add code here }} +Get-AzSupportCommunication -SupportTicketName "3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d" -Name "590629b9-44cb-ee11-9079-6045bdef700d" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Body : +

You can close these cases, thanks.

 

Jonathan Najjar
Software + Engineer
Azure CXP
jnajjar@microsoft.com

Microsoft Logo

 

From: Melissa B + <support@mail.support.microsoft.com>
Sent: Tuesday, February 13, 2024 11:43 + AM
To: Jonathan Najjar <jnajjar@microsoft.com>; Microsoft Support + <supportmail@microsoft.com>
Cc: Melissa Bermudez (Tek Experts) + <v-mbermudez@microsoft.com>
Subject: RE: test - + TrackingID#2402130040005151

 

Hi + Jonathan,

 

Hope you are having a great day!
 
Thank you for contacting Microsoft + support. My name is Melissa and I will be the Support Engineer working on your ticket + 2402130040005151.  All my contact information along with my manager can be found in my + signature at the end of this mail. Please do not hesitate to contact me at any point with + questions regarding this ticket.
 
Below are the details including the initial + scope agreement for your issue:
As I understand, we are running a test. It is what we will + focus our investigation on and what we will use to determine if we have resolved your issue. + Let me know if there is anything missing or inaccurate.
 
We will consider this + issue resolved when one of the following conditions are met:
1.       +      When we are able to solve our issue.
2.         +    A workaround has been provided that will allow you to solve your business + need.
3.            It has been clearly identified and/or + shown to you that what you are attempting to do cannot be supported by us.
4.   +          The issue that you are experiencing is by + design.
 
Microsoft works on 'one issue per incident' basis. As per Microsoft an + incident is defined as an issue that cannot be broken down any further. In case you have any + other issue after this, you would have to create a separate incident for it.

 

Findings and Next Actions:


Jonathan, we could see that there is another ticket created with the same + Subscription ID you provided, can you help us to confirm if our case is a duplicate of the + next tickets: "2402120040012618" and + "2402120040012009"? 

 

I still received confirmation, these cases that I told you are duplicates, but + could you confirm that this new case is also duplicate and if I can help you to close all 3, + or is it necessary to keep any of the cases open?

In the + meantime, remember that if you need something else or have an additional question, you can + feel free to let me know, and I will be more than happy to assist you.
 
Looking + forward to hearing back from you. Have a wonderful day!
 
My best + regards,

Melissa + Bermudez
Support + Engineer
Azure / Backup and Recovery + Services

Email: v-mbermudez@microsoft.com
Working Hours: M to F - 7:00 AM to 4:00 PM CST

Manager: + Allan Delgado / v-aldelg@microsoft.com

Can’t reach + me? Contact ABRS Help / abrshelpdp@microsoft.com

+CommunicationDirection : Outbound +CommunicationType : Web +CreatedDate : 2/14/2024 2:24:16 PM +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets + /3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d/communications/590629b9-44cb-ee11-9079 + -6045bdef700d +Name : 590629b9-44cb-ee11-9079-6045bdef700d +ResourceGroupName : +Sender : jnajjar@microsoft.com +Subject : RE: test - TrackingID#2402130040005151 +Type : Microsoft.Support/communications ``` -{{ Add description here }} +Returns communication details for a support ticket. ## PARAMETERS diff --git a/src/Support/Support.Autorest/docs/Get-AzSupportOperation.md b/src/Support/Support.Autorest/docs/Get-AzSupportOperation.md new file mode 100644 index 000000000000..d2666be33222 --- /dev/null +++ b/src/Support/Support.Autorest/docs/Get-AzSupportOperation.md @@ -0,0 +1,76 @@ +--- +external help file: +Module Name: Az.Support +online version: https://learn.microsoft.com/powershell/module/az.support/get-azsupportoperation +schema: 2.0.0 +--- + +# Get-AzSupportOperation + +## SYNOPSIS +Lists all the available Microsoft Support REST API operations. + +## SYNTAX + +``` +Get-AzSupportOperation [-DefaultProfile ] [] +``` + +## DESCRIPTION + + +## EXAMPLES + +### Example 1: {{ Add title here }} +```powershell +Get-AzSupportOperation +``` + +```output +Name +---- +Microsoft.Support/register/action +Microsoft.Support/lookUpResourceId/action +Microsoft.Support/checkNameAvailability/action +Microsoft.Support/services/read +Microsoft.Support/services/problemClassifications/read +Microsoft.Support/supportTickets/read +Microsoft.Support/supportTickets/write +Microsoft.Support/operationresults/read +Microsoft.Support/operationsstatus/read +Microsoft.Support/operations/read +``` + +Lists all the available Microsoft Support REST API operations. + +## PARAMETERS + +### -DefaultProfile + + +```yaml +Type: System.Management.Automation.PSObject +Parameter Sets: (All) +Aliases: AzureRMContext, AzureCredential + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### CommonParameters +This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](http://go.microsoft.com/fwlink/?LinkID=113216). + + +## INPUTS + +## OUTPUTS + +### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.IOperation + +## NOTES + +## RELATED LINKS + diff --git a/src/Support/Support.Autorest/docs/Get-AzSupportTicket.md b/src/Support/Support.Autorest/docs/Get-AzSupportTicket.md index f128ebbd31ef..80f42c2535ef 100644 --- a/src/Support/Support.Autorest/docs/Get-AzSupportTicket.md +++ b/src/Support/Support.Autorest/docs/Get-AzSupportTicket.md @@ -38,27 +38,77 @@ If a ticket was created more than 18 months ago, a request for data might cause ## EXAMPLES -### Example 1: {{ Add title here }} +### Example 1: Get list of support tickets at subscription level ```powershell -{{ Add code here }} + Get-AzSupportTicket -Filter "CreatedDate ge 2024-02-21" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` +Name ResourceGroupName +---- ----------------- +test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +test1-8fd280ac-966b-41da-b6f5-ad630c784feb +test-8fd280ac-966b-41da-b6f5-ad630c784feb +test1-a31f113b-8f99-4a8d-8016-33aec8165a20 -{{ Add description here }} +Lists all the support tickets for an Azure subscription -### Example 2: {{ Add title here }} +### Example 2: Get a support ticket at subscription level ```powershell -{{ Add code here }} + Get-AzSupportTicket -SupportTicketName "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} +AdvancedDiagnosticConsent : No +ContactDetailAdditionalEmailAddress : +ContactDetailCountry : USA +ContactDetailFirstName : test +ContactDetailLastName : test +ContactDetailPhoneNumber : +ContactDetailPreferredContactMethod : Email +ContactDetailPreferredSupportLanguage : en-US +ContactDetailPreferredTimeZone : Pacific Standard Time +ContactDetailPrimaryEmailAddress : test@test.com +CreatedDate : 2/22/2024 12:55:38 AM +Description : test ticket - please ignore and close +EnrollmentId : +FileWorkspaceName : 2402220010000447 +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Su + pport/supportTickets/test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +ModifiedDate : 2/22/2024 5:49:22 AM +Name : test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information +ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc + /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef +ProblemScopingQuestion : +ProblemStartTime : +QuotaTicketDetailQuotaChangeRequest : +QuotaTicketDetailQuotaChangeRequestSubType : +QuotaTicketDetailQuotaChangeRequestVersion : +Require24X7Response : False +ResourceGroupName : +SecondaryConsent : +ServiceDisplayName : Billing +ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc +ServiceLevelAgreementExpirationTime : 2/22/2024 8:56:00 PM +ServiceLevelAgreementSlaMinute : 480 +ServiceLevelAgreementStartTime : 2/22/2024 12:55:38 AM +Severity : Minimal +Status : Updating +SupportEngineerEmailAddress : v-cameza@microsoft.com +SupportPlanDisplayName : Azure Support Plan - Internal +SupportPlanId : U291cmNlOkF6dXJlTW9kZXJuLFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05ND + kzLWI2NWRhY2U5OTgxMyxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMsT2ZmZXJJZDpNUy1BWlItMDAx + NVAs +SupportPlanType : Azure Internal +SupportTicketId : 2402220010000447 +TechnicalTicketDetailResourceId : +Title : test ticket - please ignore and close +Type : Microsoft.Support/supportTickets +``` + +Get ticket details for an Azure subscription ## PARAMETERS diff --git a/src/Support/Support.Autorest/docs/Get-AzSupportTicketsNoSubscription.md b/src/Support/Support.Autorest/docs/Get-AzSupportTicketsNoSubscription.md index c913f9ce8ba8..74ae1e8a925d 100644 --- a/src/Support/Support.Autorest/docs/Get-AzSupportTicketsNoSubscription.md +++ b/src/Support/Support.Autorest/docs/Get-AzSupportTicketsNoSubscription.md @@ -39,27 +39,81 @@ If a ticket was created more than 18 months ago, a request for data might cause ## EXAMPLES -### Example 1: {{ Add title here }} +### Example 1: Gets list of support tickets at tenant level ```powershell -{{ Add code here }} + Get-AzSupportTicketsNoSubscription ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Name ResourceGroupName +---- ----------------- +test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +test1-8fd280ac-966b-41da-b6f5-ad630c784feb +test-8fd280ac-966b-41da-b6f5-ad630c784feb +test1-a31f113b-8f99-4a8d-8016-33aec8165a20 +test-a31f113b-8f99-4a8d-8016-33aec8165a20 +test1-9fbdfed4-20e5-47ee-b36e-455ca16bb46b +test-9fbdfed4-20e5-47ee-b36e-455ca16bb46b +test-1c0ad9a1-f2fb-44a7-b776-7400e0b286a8 ``` -{{ Add description here }} +Lists all the support tickets. -### Example 2: {{ Add title here }} +### Example 2: Get support ticket at tenant level ```powershell -{{ Add code here }} + Get-AzSupportTicketsNoSubscription -SupportTicketName "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +AdvancedDiagnosticConsent : No +ContactDetailAdditionalEmailAddress : +ContactDetailCountry : USA +ContactDetailFirstName : test +ContactDetailLastName : test +ContactDetailPhoneNumber : +ContactDetailPreferredContactMethod : Email +ContactDetailPreferredSupportLanguage : en-US +ContactDetailPreferredTimeZone : Pacific Standard Time +ContactDetailPrimaryEmailAddress : test@test.com +CreatedDate : 2/22/2024 12:56:11 AM +Description : test ticket - please ignore and close +EnrollmentId : +FileWorkspaceName : 2402220010000453 +Id : /providers/Microsoft.Support/supportTickets/test1-5dda17d0-a60d-4f4c-82e3- + 0fe3604c0ed4 +ModifiedDate : 2/22/2024 5:49:09 AM +Name : test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information +ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc + /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef +ProblemScopingQuestion : +ProblemStartTime : +QuotaTicketDetailQuotaChangeRequest : +QuotaTicketDetailQuotaChangeRequestSubType : +QuotaTicketDetailQuotaChangeRequestVersion : +Require24X7Response : False +ResourceGroupName : +SecondaryConsent : +ServiceDisplayName : Billing +ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc +ServiceLevelAgreementExpirationTime : 2/22/2024 8:57:00 PM +ServiceLevelAgreementSlaMinute : 480 +ServiceLevelAgreementStartTime : 2/22/2024 12:56:11 AM +Severity : Minimal +Status : Updating +SupportEngineerEmailAddress : v-cameza@microsoft.com +SupportPlanDisplayName : Basic support +SupportPlanId : U291cmNlOkZyZWUsRnJlZUlkOjAwMDAwMDAwLTAwMDAtMDAwMC0wMDAwLTAwMDAwMDAwMDAwOS + w= +SupportPlanType : Basic +SupportTicketId : 2402220010000453 +TechnicalTicketDetailResourceId : +Title : test ticket - please ignore and close +Type : Microsoft.Support/supportTickets ``` -{{ Add description here }} +Lists all the support tickets ## PARAMETERS diff --git a/src/Support/Support.Autorest/docs/New-AzSupportCommunication.md b/src/Support/Support.Autorest/docs/New-AzSupportCommunication.md index 18b58f883ec9..07a0097e2a25 100644 --- a/src/Support/Support.Autorest/docs/New-AzSupportCommunication.md +++ b/src/Support/Support.Autorest/docs/New-AzSupportCommunication.md @@ -23,27 +23,26 @@ Adds a new customer communication to an Azure support ticket. ## EXAMPLES -### Example 1: {{ Add title here }} +### Example 1: Adds communication to a support ticket at subscription level ```powershell -{{ Add code here }} + New-AzSupportCommunication -Name "test123" -SupportTicketName "test12345678" -Body "this is a test message from PS" -Subject "test subject" -Sender "test@test.com" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} +Body :
this is a test message from PS
+CommunicationDirection : Inbound +CommunicationType : Web +CreatedDate : 2/22/2024 6:54:29 AM +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets + 45678/communications/test123 +Name : test123 +ResourceGroupName : +Sender : test@test.com +Subject : test subject - TrackingID#2402220010002574 +Type : Microsoft.Support/communications +``` + +Adds a new customer communication to an Azure support ticket ## PARAMETERS diff --git a/src/Support/Support.Autorest/docs/New-AzSupportTicket.md b/src/Support/Support.Autorest/docs/New-AzSupportTicket.md index 26a0ccbbf6d8..d7e68de05948 100644 --- a/src/Support/Support.Autorest/docs/New-AzSupportTicket.md +++ b/src/Support/Support.Autorest/docs/New-AzSupportTicket.md @@ -44,27 +44,60 @@ The auxiliary token will be from the Cloud solution provider (CSP) partner tenan ## EXAMPLES -### Example 1: {{ Add title here }} +### Example 1: Creates support ticket at subscription level ```powershell -{{ Add code here }} +New-AzSupportTicket -Name "test12345678" -AdvancedDiagnosticConsent "no" -ContactDetailPrimaryEmailAddress "test@test.com" -ContactDetailFirstName "test" -ContactDetailLastName "test" -ContactDetailPreferredContactMethod "email" -ContactDetailPreferredTimeZone "Pacific Standard Time" -ContactDetailPreferredSupportLanguage "en-US" -ContactDetailCountry "usa" -Description "test ticket - please ignore and close" -Severity "minimal" -Title "test ticket - please ignore and close" -ServiceId "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc" -ProblemClassificationId "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} +AdvancedDiagnosticConsent : No +ContactDetailAdditionalEmailAddress : +ContactDetailCountry : USA +ContactDetailFirstName : test +ContactDetailLastName : test +ContactDetailPhoneNumber : +ContactDetailPreferredContactMethod : Email +ContactDetailPreferredSupportLanguage : en-US +ContactDetailPreferredTimeZone : Pacific Standard Time +ContactDetailPrimaryEmailAddress : test@test.com +CreatedDate : 2/22/2024 6:48:38 AM +Description : test ticket - please ignore and close +EnrollmentId : +FileWorkspaceName : 2402220010002574 +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Su + pport/supportTickets/test12345678 +ModifiedDate : 2/22/2024 6:48:50 AM +Name : test12345678 +ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information +ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc + /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef +ProblemScopingQuestion : +ProblemStartTime : +QuotaTicketDetailQuotaChangeRequest : +QuotaTicketDetailQuotaChangeRequestSubType : +QuotaTicketDetailQuotaChangeRequestVersion : +Require24X7Response : False +ResourceGroupName : +SecondaryConsent : +ServiceDisplayName : Billing +ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc +ServiceLevelAgreementExpirationTime : 2/22/2024 10:00:00 PM +ServiceLevelAgreementSlaMinute : 480 +ServiceLevelAgreementStartTime : 2/22/2024 6:48:38 AM +Severity : Minimal +Status : Open +SupportEngineerEmailAddress : +SupportPlanDisplayName : Azure Support Plan - Internal +SupportPlanId : U291cmNlOkVBLFN1YnNjcmlwdGlvbklkOjc2Q0I3N0ZBLThCMTctNEVBQi05NDkzLUI2NURBQ0 + U5OTgxMyxPZmZlcklkOk1TLUFaUi0wMDE1UCxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMs +SupportPlanType : Azure Internal +SupportTicketId : 2402220010002574 +TechnicalTicketDetailResourceId : +Title : test ticket - please ignore and close +Type : Microsoft.Support/supportTickets +``` + +Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription ## PARAMETERS diff --git a/src/Support/Support.Autorest/docs/New-AzSupportTicketsNoSubscription.md b/src/Support/Support.Autorest/docs/New-AzSupportTicketsNoSubscription.md index b0de6d5ef02b..5ddb250837a3 100644 --- a/src/Support/Support.Autorest/docs/New-AzSupportTicketsNoSubscription.md +++ b/src/Support/Support.Autorest/docs/New-AzSupportTicketsNoSubscription.md @@ -38,27 +38,59 @@ The Azure support engineer working on your ticket will reach out to you for cons ## EXAMPLES -### Example 1: {{ Add title here }} +### Example 1: Creates support ticket at tenant level ```powershell -{{ Add code here }} +New-AzSupportTicketsNoSubscription -SupportTicketName "test12345678" -AdvancedDiagnosticConsent "no" -ContactDetailPrimaryEmailAddress "test@test.com" -ContactDetailFirstName "test" -ContactDetailLastName "test" -ContactDetailPreferredContactMethod "email" -ContactDetailPreferredTimeZone "Pacific Standard Time" -ContactDetailPreferredSupportLanguage "en-US" -ContactDetailCountry "usa" -Description "test ticket - please ignore and close" -Severity "minimal" -Title "test ticket - please ignore and close" -ServiceId "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc" -ProblemClassificationId "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} +AdvancedDiagnosticConsent : No +ContactDetailAdditionalEmailAddress : +ContactDetailCountry : USA +ContactDetailFirstName : test +ContactDetailLastName : test +ContactDetailPhoneNumber : +ContactDetailPreferredContactMethod : Email +ContactDetailPreferredSupportLanguage : en-US +ContactDetailPreferredTimeZone : Pacific Standard Time +ContactDetailPrimaryEmailAddress : test@test.com +CreatedDate : 2/22/2024 6:51:11 AM +Description : test ticket - please ignore and close +EnrollmentId : +FileWorkspaceName : 2402220010002592 +Id : /providers/Microsoft.Support/supportTickets/test12345678 +ModifiedDate : 2/22/2024 6:51:28 AM +Name : test12345678 +ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information +ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc + /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef +ProblemScopingQuestion : +ProblemStartTime : +QuotaTicketDetailQuotaChangeRequest : +QuotaTicketDetailQuotaChangeRequestSubType : +QuotaTicketDetailQuotaChangeRequestVersion : +Require24X7Response : False +ResourceGroupName : +SecondaryConsent : +ServiceDisplayName : Billing +ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc +ServiceLevelAgreementExpirationTime : 2/22/2024 10:00:00 PM +ServiceLevelAgreementSlaMinute : 480 +ServiceLevelAgreementStartTime : 2/22/2024 6:51:11 AM +Severity : Minimal +Status : Open +SupportEngineerEmailAddress : +SupportPlanDisplayName : Basic support +SupportPlanId : U291cmNlOkZyZWUsRnJlZUlkOjAwMDAwMDAwLTAwMDAtMDAwMC0wMDAwLTAwMDAwMDAwMDAwOS + w= +SupportPlanType : Basic +SupportTicketId : 2402220010002592 +TechnicalTicketDetailResourceId : +Title : test ticket - please ignore and close +Type : Microsoft.Support/supportTickets +``` + +Creates a new support ticket for Billing, and Subscription Management issues ## PARAMETERS diff --git a/src/Support/Support.Autorest/docs/Update-AzSupportTicket.md b/src/Support/Support.Autorest/docs/Update-AzSupportTicket.md index c9eb238c538c..6547269f915e 100644 --- a/src/Support/Support.Autorest/docs/Update-AzSupportTicket.md +++ b/src/Support/Support.Autorest/docs/Update-AzSupportTicket.md @@ -41,27 +41,60 @@ In such a case, contact your support engineer to request severity update by addi ## EXAMPLES -### Example 1: {{ Add title here }} +### Example 1: - Updates the support ticket at subscription level ```powershell -{{ Add code here }} +Update-AzSupportTicket -Name "test12345678" -Status "Closed" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +AdvancedDiagnosticConsent : No +ContactDetailAdditionalEmailAddress : +ContactDetailCountry : USA +ContactDetailFirstName : test +ContactDetailLastName : test +ContactDetailPhoneNumber : +ContactDetailPreferredContactMethod : Email +ContactDetailPreferredSupportLanguage : en-US +ContactDetailPreferredTimeZone : Pacific Standard Time +ContactDetailPrimaryEmailAddress : test@test.com +CreatedDate : 2/22/2024 6:48:38 AM +Description : test ticket - please ignore and close +EnrollmentId : +FileWorkspaceName : 2402220010002574 +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Su + pport/supportTickets/test12345678 +ModifiedDate : 2/22/2024 7:00:10 AM +Name : test12345678 +ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information +ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc + /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef +ProblemScopingQuestion : +ProblemStartTime : +QuotaTicketDetailQuotaChangeRequest : +QuotaTicketDetailQuotaChangeRequestSubType : +QuotaTicketDetailQuotaChangeRequestVersion : +Require24X7Response : False +ResourceGroupName : +SecondaryConsent : +ServiceDisplayName : Billing +ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc +ServiceLevelAgreementExpirationTime : 2/22/2024 10:00:00 PM +ServiceLevelAgreementSlaMinute : 480 +ServiceLevelAgreementStartTime : 2/22/2024 6:48:38 AM +Severity : Minimal +Status : Closed +SupportEngineerEmailAddress : +SupportPlanDisplayName : Azure Support Plan - Internal +SupportPlanId : U291cmNlOkVBLFN1YnNjcmlwdGlvbklkOjc2Q0I3N0ZBLThCMTctNEVBQi05NDkzLUI2NURBQ0 + U5OTgxMyxPZmZlcklkOk1TLUFaUi0wMDE1UCxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMs +SupportPlanType : Azure Internal +SupportTicketId : 2402220010002574 +TechnicalTicketDetailResourceId : +Title : test ticket - please ignore and close +Type : Microsoft.Support/supportTickets ``` -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} +This API allows you to update the severity level, ticket status, advanced diagnostic consent and your contact information in the support ticket. ## PARAMETERS diff --git a/src/Support/Support.Autorest/examples/Get-AzSupportOperation.md b/src/Support/Support.Autorest/examples/Get-AzSupportOperation.md new file mode 100644 index 000000000000..0371f56c36d2 --- /dev/null +++ b/src/Support/Support.Autorest/examples/Get-AzSupportOperation.md @@ -0,0 +1,22 @@ +### Example 1: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + +### Example 2: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + diff --git a/src/Support/Support.Autorest/test/Get-AzSupportChatTranscript.Tests.ps1 b/src/Support/Support.Autorest/test/Get-AzSupportChatTranscript.Tests.ps1 index 39f7ca60022b..36bf67c632ca 100644 --- a/src/Support/Support.Autorest/test/Get-AzSupportChatTranscript.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Get-AzSupportChatTranscript.Tests.ps1 @@ -14,17 +14,23 @@ if(($null -eq $TestName) -or ($TestName -contains 'Get-AzSupportChatTranscript') . ($mockingPath | Select-Object -First 1).FullName } +# Chat functionality is unavailable for support tickets created outside the portal Describe 'Get-AzSupportChatTranscript' { - It 'List' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + + It 'List' { + Mock Get-AzSupportChatTranscript{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ChatTranscriptDetails"} + Get-AzSupportChatTranscript -SupportTicketName $env.Name + Assert-MockCalled Get-AzSupportChatTranscript -Exactly 1 } It 'GetViaIdentitySupportTicket' -skip { { throw [System.NotImplementedException] } | Should -Not -Throw } - It 'Get' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'Get' { + Mock Get-AzSupportChatTranscript{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ChatTranscriptDetails"} + Get-AzSupportChatTranscript -SupportTicketName $env.Name -Name "testChat" + Assert-MockCalled Get-AzSupportChatTranscript -Exactly 2 } It 'GetViaIdentity' -skip { diff --git a/src/Support/Support.Autorest/test/Get-AzSupportChatTranscriptsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/Get-AzSupportChatTranscriptsNoSubscription.Tests.ps1 index 863dbaf56fd7..d007394a0f2a 100644 --- a/src/Support/Support.Autorest/test/Get-AzSupportChatTranscriptsNoSubscription.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Get-AzSupportChatTranscriptsNoSubscription.Tests.ps1 @@ -14,9 +14,12 @@ if(($null -eq $TestName) -or ($TestName -contains 'Get-AzSupportChatTranscriptsN . ($mockingPath | Select-Object -First 1).FullName } +# Chat functionality is unavailable for support tickets created outside the portal Describe 'Get-AzSupportChatTranscriptsNoSubscription' { - It 'Get' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'Get' { + Mock Get-AzSupportChatTranscriptsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ChatTranscriptDetails"} + Get-AzSupportChatTranscriptsNoSubscription -SupportTicketName $env.Name -ChatTranscriptName "testChat" + Assert-MockCalled Get-AzSupportChatTranscriptsNoSubscription -Exactly 1 } It 'GetViaIdentitySupportTicket' -skip { diff --git a/src/Support/Support.Autorest/test/Get-AzSupportCommunication.Recording.json b/src/Support/Support.Autorest/test/Get-AzSupportCommunication.Recording.json new file mode 100644 index 000000000000..8de429fb2a13 --- /dev/null +++ b/src/Support/Support.Autorest/test/Get-AzSupportCommunication.Recording.json @@ -0,0 +1,86 @@ +{ + "Get-AzSupportCommunication+[NoContext]+List+$GET+https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4/communications?api-version=2022-09-01-preview+1": { + "Request": { + "Method": "GET", + "RequestUri": "https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4/communications?api-version=2022-09-01-preview", + "Content": null, + "isContentBase64": false, + "Headers": { + "x-ms-unique-id": [ "10" ], + "x-ms-client-request-id": [ "97f54b46-ca47-44b8-86cd-0e73dfd10619" ], + "CommandName": [ "Get-AzSupportCommunication" ], + "FullCommandName": [ "Get-AzSupportCommunication_List" ], + "ParameterSetName": [ "__AllParameterSets" ], + "User-Agent": [ "AzurePowershell/v0.0.0", "PSVersion/v7.4.1", "Az.Support/0.1.0" ], + "Authorization": [ "[Filtered]" ] + }, + "ContentHeaders": { + } + }, + "Response": { + "StatusCode": 200, + "Headers": { + "Cache-Control": [ "no-cache" ], + "Pragma": [ "no-cache" ], + "X-Content-Type-Options": [ "nosniff" ], + "Strict-Transport-Security": [ "max-age=31536000; includeSubDomains" ], + "x-ms-ratelimit-remaining-subscription-reads": [ "11998" ], + "x-ms-request-id": [ "946fd315-f55f-4487-b402-fb4d2602b9f8" ], + "x-ms-correlation-request-id": [ "946fd315-f55f-4487-b402-fb4d2602b9f8" ], + "x-ms-routing-request-id": [ "WESTUS2:20240222T005306Z:946fd315-f55f-4487-b402-fb4d2602b9f8" ], + "X-Cache": [ "CONFIG_NOCACHE" ], + "X-MSEdge-Ref": [ "Ref A: 6FA77818ECF44B98AEC546E14CEEA82B Ref B: CO6AA3150220021 Ref C: 2024-02-22T00:53:04Z" ], + "Date": [ "Thu, 22 Feb 2024 00:53:06 GMT" ] + }, + "ContentHeaders": { + "Content-Length": [ "25606" ], + "Content-Type": [ "application/json; charset=utf-8" ], + "Expires": [ "-1" ] + }, + "Content": 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body\u003c/pre\u003e\",\"createdDate\":\"2024-02-22T00:52:00Z\"}},{\"id\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4/communications/8f5dff81-1cd1-ee11-907a-00224833c206\",\"name\":\"8f5dff81-1cd1-ee11-907a-00224833c206\",\"type\":\"Microsoft.Support/communications\",\"properties\":{\"communicationType\":\"Web\",\"communicationDirection\":\"Inbound\",\"sender\":\"support@mail.support.microsoft.com\",\"subject\":\"\\nCase 2402220010000402  Your question was successfully submitted to Microsoft Support TrackingID#2402220010000402\",\"body\":\"\u003chtml\u003e\\n\u003chead\u003e\\n\u003cmeta http-equiv=\\\"Content-Type\\\" content=\\\"text/html; charset=utf-8\\\"\u003e\\n\u003c/head\u003e\\n\u003cbody\u003e\\n\u003cdiv data-wrapper=\\\"true\\\" style=\\\"font-size:9pt; font-family:\u0027Segoe UI\u0027,\u0027Helvetica Neue\u0027,sans-serif\\\"\u003e\\n\u003cdiv\u003e\\n\u003cdiv 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email?\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003ca href=\\\"https://portal.azure.com/#resource/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/microsoft.support/supporttickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\\\" style=\\\"color:blue; text-decoration:none\\\"\u003e\u003cb\u003e\u003cspan style=\\\"font-size:8.0pt\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:#3da5dd\\\"\u003eView\\n your request online\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/a\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003c/div\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd width=\\\"79%\\\" style=\\\"border-bottom:solid #f2f2f2 1.0pt; width:79.78%; border-top:solid silver 1.0pt; border-left:solid silver 1.0pt; border-right:none; padding:0mm 14.4pt 0mm 14.4pt\\\"\u003e\\n\u003cbr\u003e\\n\u003cspan 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style=\\\"width:103px; height:22px\\\"\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u0026nbsp;\u003c/td\u003e\\n\u003ctd width=\\\"20%\\\" style=\\\"border-bottom:solid #f2f2f2 1.0pt; width:20.22%; border-top:solid silver 1.0pt; border-left:none; border-right:solid silver 1.0pt; padding:0mm 14.4pt 0mm 14.4pt\\\"\u003e\\n\u003cdiv\u003e\\n\u003cdiv style=\\\"text-align:right\\\"\u003e\u003cspan style=\\\"font-size:11pt\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan style=\\\"font-size:16.0pt\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003eSupport\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003c/div\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd colspan=\\\"2\\\" width=\\\"100%\\\" style=\\\"border-bottom:solid #f2f2f2 1.0pt; background:white; width:100.0%; border-top:none; border-left:solid silver 1.0pt; border-right:solid silver 1.0pt; padding:0mm 14.4pt 0mm 14.4pt\\\"\u003e\\n\u003cdiv\u003e\u0026nbsp;\u003c/div\u003e\\n\u003cdiv\u003e\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eYour question was successfully submitted to Microsoft Support\\n using your Azure Support Plan - Internal plan. A Microsoft support professional will contact you.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003ePlease note: First time is based on Severity and if the case is classified as “24x7” (“Severity\\n A” response cases are always 24x7, “Severity B” are optionally 24x7, and “Severity C” cases are business hours only). Learn more about\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\\\"color:black\\\"\u003e\u003ca href=\\\"https://azure.microsoft.com/support/plans/response/\\\" style=\\\"color:blue; text-decoration:none\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:#3da5dd\\\"\u003esupport\\n response times\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/span\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003e.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003cdiv\u003e\u0026nbsp;\u003c/div\u003e\\n\u003cdiv\u003e\u003cspan style=\\\"color:#0078d4\\\"\u003e\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,\u0027Helvetica Neue\u0027,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan\u003ePlease keep in mind: microsoftsupport.com and microsoft.com are both valid email domains used for communications related\\n to your support request.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003cdiv\u003e\u0026nbsp;\u003c/div\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd colspan=\\\"2\\\" width=\\\"100%\\\" style=\\\"border-bottom:solid #f2f2f2 1.0pt; background:#f2f2f2; width:100.0%; border-top:none; border-left:solid silver 1.0pt; border-right:solid silver 1.0pt; padding:14.4pt 14.4pt 14.4pt 14.4pt\\\"\u003e\\n\u003ctable class=\\\"x_x_x_MsoTableGrid\\\" width=\\\"99%\\\" style=\\\"width:99.92%; border-collapse:collapse; border:none\\\"\u003e\\n\u003ctbody\u003e\\n\u003ctr\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"40%\\\" style=\\\"border:none; border-bottom:solid #f2f2f2 1.0pt; background:white; width:40.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eIncident title:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"60%\\\" style=\\\"border-top:none; border-right:none; border-left:none; border-bottom:1pt solid rgb(242,242,242); background:white; width:60%; padding:2.85pt 5.4pt; text-align:center\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan\u003etest ticket - please ignore and close\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"40%\\\" style=\\\"border:none; border-bottom:solid #f2f2f2 1.0pt; background:white; width:40.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eSupport request number:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"60%\\\" style=\\\"border-top:none; border-right:none; border-left:none; border-bottom:1pt solid rgb(242,242,242); background:white; width:60%; padding:2.85pt 5.4pt; text-align:center\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan\u003e2402220010000402\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"40%\\\" style=\\\"border:none; border-bottom:solid #f2f2f2 1.0pt; background:white; width:40.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eSeverity rating:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"60%\\\" style=\\\"border-top:none; border-right:none; border-left:none; border-bottom:1pt solid rgb(242,242,242); background:white; width:60%; padding:2.85pt 5.4pt; text-align:center\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan\u003eC\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"40%\\\" style=\\\"border:none; border-bottom:solid #f2f2f2 1.0pt; background:white; width:40.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eContact preference:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"60%\\\" style=\\\"border:none; border-bottom:solid #f2f2f2 1.0pt; background:white; width:60.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cdiv\u003e\\n\u003cdiv style=\\\"text-align:center\\\"\u003e\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eEmail\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003c/div\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"40%\\\" style=\\\"border:none; border-bottom:solid #f2f2f2 1.0pt; background:white; width:40.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eName:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"60%\\\" style=\\\"border-top:none; border-right:none; border-left:none; border-bottom:1pt solid rgb(242,242,242); background:white; width:60%; padding:2.85pt 5.4pt; text-align:center\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan\u003etest test\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"40%\\\" style=\\\"border:none; border-bottom:solid #f2f2f2 1.0pt; background:white; width:40.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eEmail address:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"60%\\\" style=\\\"border:none; border-bottom:solid #f2f2f2 1.0pt; background:white; width:60.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cdiv\u003e\\n\u003cdiv style=\\\"text-align:center\\\"\u003e\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003etest@test.com\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003c/div\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"40%\\\" style=\\\"border:none; background:white; width:40.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eContact numbers:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/td\u003e\\n\u003ctd valign=\\\"top\\\" width=\\\"60%\\\" style=\\\"border:none; background:white; width:60.0%; padding:2.85pt 5.4pt 2.85pt 5.4pt\\\"\u003e\\n\u003cdiv\u003e\\n\u003cdiv style=\\\"text-align:center\\\"\u003e\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003c/div\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003c/tbody\u003e\\n\u003c/table\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd colspan=\\\"2\\\" width=\\\"100%\\\" style=\\\"border:solid silver 1.0pt; background:white; width:100.0%; border-top:none; padding:0mm 14.4pt 0mm 14.4pt\\\"\u003e\\n\u003cdiv\u003e\u0026nbsp;\u003c/div\u003e\\n\u003cdiv\u003e\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eYou can contact us again about this incident at any time on\\n the\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\\\"color:black\\\"\u003e\u003ca href=\\\"https://portal.azure.com/#resource/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/microsoft.support/supporttickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\\\" style=\\\"color:blue; text-decoration:none\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:#3da5dd\\\"\u003eMicrosoft Azure portal\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/span\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003e.\\n See the\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\\\"color:black\\\"\u003e\u003ca href=\\\"http://azure.microsoft.com/support/faq/\\\" style=\\\"color:blue; text-decoration:none\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:#3da5dd\\\"\u003eAzure Support FAQ\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/span\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003e\u0026nbsp;for\\n additional information about Azure Support, including terms and conditions.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eThis email is generated from an unmonitored account. Please do not reply.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u003cbr\u003e\\n\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eThank you,\u003cbr\u003e\\nMicrosoft Azure Support\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003cdiv\u003e\u0026nbsp;\u003c/div\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd colspan=\\\"2\\\" width=\\\"100%\\\" style=\\\"border-bottom:none; background:white; width:100.0%; border-top:none; border-left:solid silver 1.0pt; border-right:solid silver 1.0pt; padding:0mm 14.4pt 0mm 14.4pt\\\"\u003e\\n\u003cdiv\u003e\u0026nbsp;\u003c/div\u003e\\n\u003cdiv\u003e\u003cspan style=\\\"font-size:10pt\\\"\u003e\u003cspan style=\\\"font-size:12pt\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eAdditional Information\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u003cbr\u003e\\n\u003cspan\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eProduct:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003eAzure/Billing/Add\\n or update VAT, tax id, PO number or profile information\u003cbr\u003e\\n\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eAzure Subscription:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003cspan\u003e\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003e\u003cspan\u003e\u0026nbsp;IBIZA - Test\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u003cspan\u003e\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cb\u003e\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003eAzure Subscription ID:\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003cspan style=\\\"line-height:150%\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:black\\\"\u003e\u0026nbsp;76cb77fa-8b17-4eab-9493-b65dace99813\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e\\n\u003cdiv\u003e\u0026nbsp;\u003c/div\u003e\\n\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd colspan=\\\"2\\\" width=\\\"100%\\\" style=\\\"border:none; background:#505050; width:100.0%; padding:0mm 14.4pt 0mm 14.4pt\\\"\u003e\\n\u003cbr\u003e\\n\u003cspan style=\\\"font-size:11pt\\\"\u003e\u003cspan style=\\\"line-height:normal\\\"\u003e\u003cspan style=\\\"font-family:Calibri,sans-serif\\\"\u003e\u003cspan style=\\\"font-size:10.0pt\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:white\\\"\u003eThis message from Microsoft is an important part\\n of a program, service, or product that you or your company purchased or participates in. Microsoft respects your privacy. Please read our\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cspan style=\\\"color:black\\\"\u003e\u003ca href=\\\"http://azure.microsoft.com/support/trust-center/privacy/\\\" title=\\\"Privacy Statement\\\" style=\\\"color:blue; text-decoration:none\\\"\u003e\u003cspan style=\\\"font-size:10.0pt\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:#3da5dd\\\"\u003ePrivacy\\n Statement\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/span\u003e\u003cspan style=\\\"font-size:10.0pt\\\"\u003e\u003cspan style=\\\"font-family:\u0027Segoe UI\u0027,sans-serif\\\"\u003e\u003cspan style=\\\"color:white\\\"\u003e.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\\n\u0026nbsp;\u003c/td\u003e\\n\u003c/tr\u003e\\n\u003ctr\u003e\\n\u003ctd width=\\\"79%\\\" style=\\\"border:none; border-bottom:solid #bfbfbf 1.0pt; background:#505050; 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"{\"id\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4/communications/test-msg-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"name\":\"test-msg-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"type\":\"Microsoft.Support/communications\",\"properties\":{\"communicationType\":\"Web\",\"communicationDirection\":\"Inbound\",\"sender\":\"sender@sender.com\",\"subject\":\"this is a test subject - TrackingID#2402220010000402\",\"body\":\"\u003cpre\u003ethis is a test body\u003c/pre\u003e\",\"createdDate\":\"2024-02-22T00:52:00Z\"}}", + "isContentBase64": false + } + } +} \ No newline at end of file diff --git a/src/Support/Support.Autorest/test/Get-AzSupportCommunication.Tests.ps1 b/src/Support/Support.Autorest/test/Get-AzSupportCommunication.Tests.ps1 index 4e56a0dc9b0b..f3b9c8bf7719 100644 --- a/src/Support/Support.Autorest/test/Get-AzSupportCommunication.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Get-AzSupportCommunication.Tests.ps1 @@ -15,17 +15,44 @@ if(($null -eq $TestName) -or ($TestName -contains 'Get-AzSupportCommunication')) } Describe 'Get-AzSupportCommunication' { - It 'List' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + + It 'List' { + if($env.SupportPlanSubscription -eq "Basic support" || $env.SupportPlanSubscription -eq "Free"){ + write-host "cannot get communication operations for tickets with free support plan" + + Mock Get-AzSupportCommunication{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + Get-AzSupportCommunication -SupportTicketName $env.Name + + Assert-MockCalled Get-AzSupportCommunication -Exactly 1 + } + else{ + $supportMessage = Get-AzSupportCommunication -SupportTicketName $env.Name + + $supportMessage.Count | Should -BeGreaterThan 0 + } } It 'GetViaIdentitySupportTicket' -skip { { throw [System.NotImplementedException] } | Should -Not -Throw } - It 'Get' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } + It 'Get' { + if($env.SupportPlanSubscription -eq "Basic support" || $env.SupportPlanSubscription -eq "Free"){ + write-host "cannot get communication operations for tickets with free support plan" + + Mock Get-AzSupportCommunication{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + Get-AzSupportCommunication -SupportTicketName $env.Name -CommunicationName $env.CommunicationName + + Assert-MockCalled Get-AzSupportCommunication -Exactly 2 + } + else{ + $supportMessage = Get-AzSupportCommunication -CommunicationName $env.CommunicationName -SupportTicketName $env.Name + + $supportMessage.Body.ToString() | Should -Match $env.Body + } + } It 'GetViaIdentity' -skip { { throw [System.NotImplementedException] } | Should -Not -Throw diff --git a/src/Support/Support.Autorest/test/Get-AzSupportCommunicationsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/Get-AzSupportCommunicationsNoSubscription.Tests.ps1 index 20f637c64359..af48dc097e35 100644 --- a/src/Support/Support.Autorest/test/Get-AzSupportCommunicationsNoSubscription.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Get-AzSupportCommunicationsNoSubscription.Tests.ps1 @@ -15,8 +15,22 @@ if(($null -eq $TestName) -or ($TestName -contains 'Get-AzSupportCommunicationsNo } Describe 'Get-AzSupportCommunicationsNoSubscription' { - It 'Get' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + + It 'Get' { + if($env.SupportPlanTenant -eq "Basic support" || $env.SupportPlanTenant -eq "Free"){ + write-host "cannot get communication operations for tickets with free support plan" + + Mock Get-AzSupportCommunicationsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + Get-AzSupportCommunicationsNoSubscription -SupportTicketName $env.Name -CommunicationName $env.CommunicationName + + Assert-MockCalled Get-AzSupportCommunicationsNoSubscription -Exactly 1 + } + else{ + $supportMessage = Get-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName -SupportTicketName $env.Name + + $supportMessage.Body.ToString() | Should -Match $env.Body + } } It 'GetViaIdentitySupportTicket' -skip { diff --git a/src/Support/Support.Autorest/test/Get-AzSupportOperation.Recording.json b/src/Support/Support.Autorest/test/Get-AzSupportOperation.Recording.json new file mode 100644 index 000000000000..f17c42ab6d18 --- /dev/null +++ b/src/Support/Support.Autorest/test/Get-AzSupportOperation.Recording.json @@ -0,0 +1,44 @@ +{ + "Get-AzSupportOperation+[NoContext]+List+$GET+https://management.azure.com/providers/Microsoft.Support/operations?api-version=2022-09-01-preview+1": { + "Request": { + "Method": "GET", + "RequestUri": "https://management.azure.com/providers/Microsoft.Support/operations?api-version=2022-09-01-preview", + "Content": null, + "isContentBase64": false, + "Headers": { + "x-ms-unique-id": [ "12" ], + "x-ms-client-request-id": [ "33eb67d3-a3fc-403d-83a4-c25b761711f5" ], + "CommandName": [ "Get-AzSupportOperation" ], + "FullCommandName": [ "Get-AzSupportOperation_List" ], + "ParameterSetName": [ "__AllParameterSets" ], + "User-Agent": [ "AzurePowershell/v0.0.0", "PSVersion/v7.4.1", "Az.Support/0.1.0" ], + "Authorization": [ "[Filtered]" ] + }, + "ContentHeaders": { + } + }, + "Response": { + "StatusCode": 200, + "Headers": { + "Cache-Control": [ "no-cache" ], + "Pragma": [ "no-cache" ], + "X-Content-Type-Options": [ "nosniff" ], + "Strict-Transport-Security": [ "max-age=31536000; includeSubDomains" ], + "x-ms-ratelimit-remaining-tenant-reads": [ "11999" ], + "x-ms-request-id": [ "1e5c14cf-7d57-472c-beb3-4f4e4c0bda3a" ], + "x-ms-correlation-request-id": [ "1e5c14cf-7d57-472c-beb3-4f4e4c0bda3a" ], + "x-ms-routing-request-id": [ "WESTUS2:20240222T005310Z:1e5c14cf-7d57-472c-beb3-4f4e4c0bda3a" ], + "X-Cache": [ "CONFIG_NOCACHE" ], + "X-MSEdge-Ref": [ "Ref A: 71242ADEA31D4C6FBC525EB7518FAE7A Ref B: CO6AA3150220021 Ref C: 2024-02-22T00:53:10Z" ], + "Date": [ "Thu, 22 Feb 2024 00:53:09 GMT" ] + }, + "ContentHeaders": { + "Content-Length": [ "2284" ], + "Content-Type": [ "application/json; charset=utf-8" ], + "Expires": [ "-1" ] + }, + "Content": "{\"value\":[{\"name\":\"Microsoft.Support/register/action\",\"display\":{\"description\":\"Registers Support Resource Provider\",\"operation\":\"Registers Support Resource Provider\",\"provider\":\"Registers Support Resource Provider\",\"resource\":\"Support Registration\"}},{\"name\":\"Microsoft.Support/lookUpResourceId/action\",\"display\":{\"description\":\"Looks up resource Id for resource type\",\"operation\":\"Look Up Resource Id\",\"provider\":\"Microsoft Support\",\"resource\":\"Look Up Resource Id\"}},{\"name\":\"Microsoft.Support/checkNameAvailability/action\",\"display\":{\"description\":\"Checks that name is valid and not in use for resource type\",\"operation\":\"Check Name Availability\",\"provider\":\"Microsoft Support\",\"resource\":\"Name Availability\"}},{\"name\":\"Microsoft.Support/services/read\",\"display\":{\"description\":\"Lists one or all Azure services available for support\",\"operation\":\"Reads Services\",\"provider\":\"Microsoft Support\",\"resource\":\"Service\"}},{\"name\":\"Microsoft.Support/services/problemClassifications/read\",\"display\":{\"description\":\"Lists one or all problem classifications for an Azure service\",\"operation\":\"Reads Problem Classifications\",\"provider\":\"Microsoft Support\",\"resource\":\"Problem Classification\"}},{\"name\":\"Microsoft.Support/supportTickets/read\",\"display\":{\"description\":\"Lists one or all support tickets\",\"operation\":\"Reads Support Ticket\",\"provider\":\"Microsoft Support\",\"resource\":\"Support Ticket\"}},{\"name\":\"Microsoft.Support/supportTickets/write\",\"display\":{\"description\":\"Allows creating and updating a support ticket\",\"operation\":\"Writes Support Ticket\",\"provider\":\"Microsoft Support\",\"resource\":\"Support Ticket\"}},{\"name\":\"Microsoft.Support/operationresults/read\",\"display\":{\"description\":\"Gets the result of the asynchronous operation\",\"operation\":\"Get Operation Result\",\"provider\":\"Microsoft Support\",\"resource\":\"Operation Results\"}},{\"name\":\"Microsoft.Support/operationsstatus/read\",\"display\":{\"description\":\"Gets the status of the asynchronous operation\",\"operation\":\"Get Operation Status\",\"provider\":\"Microsoft Support\",\"resource\":\"Operation Status\"}},{\"name\":\"Microsoft.Support/operations/read\",\"display\":{\"description\":\"Lists all operations available on Microsoft.Support resource provider\",\"operation\":\"Lists operations\",\"provider\":\"Microsoft Support\",\"resource\":\"Operations\"}}]}", + "isContentBase64": false + } + } +} \ No newline at end of file diff --git a/src/Support/Support.Autorest/test/Get-AzSupportOperation.Tests.ps1 b/src/Support/Support.Autorest/test/Get-AzSupportOperation.Tests.ps1 new file mode 100644 index 000000000000..a17fe6005b02 --- /dev/null +++ b/src/Support/Support.Autorest/test/Get-AzSupportOperation.Tests.ps1 @@ -0,0 +1,23 @@ +if(($null -eq $TestName) -or ($TestName -contains 'Get-AzSupportOperation')) +{ + $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' + if (-Not (Test-Path -Path $loadEnvPath)) { + $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' + } + . ($loadEnvPath) + $TestRecordingFile = Join-Path $PSScriptRoot 'Get-AzSupportOperation.Recording.json' + $currentPath = $PSScriptRoot + while(-not $mockingPath) { + $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File + $currentPath = Split-Path -Path $currentPath -Parent + } + . ($mockingPath | Select-Object -First 1).FullName +} + +Describe 'Get-AzSupportOperation' { + It 'List' { + $getOperation = Get-AzSupportOperation + + $getOperation.Count | Should -BeGreaterThan 0 + } +} diff --git a/src/Support/Support.Autorest/test/Get-AzSupportTicket.Recording.json b/src/Support/Support.Autorest/test/Get-AzSupportTicket.Recording.json new file mode 100644 index 000000000000..1360ca3ca04b --- /dev/null +++ b/src/Support/Support.Autorest/test/Get-AzSupportTicket.Recording.json @@ -0,0 +1,3068 @@ +{ + "Get-AzSupportTicket+[NoContext]+List+$GET+https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets?api-version=2022-09-01-preview+1": { + "Request": { + "Method": "GET", + "RequestUri": "https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets?api-version=2022-09-01-preview", + "Content": null, + "isContentBase64": false, + "Headers": { + "x-ms-unique-id": [ "13" ], + "x-ms-client-request-id": [ "be425a9d-c3cb-45f6-b8fb-cf4ff0244ccc" ], + "CommandName": [ "Get-AzSupportTicket" ], + "FullCommandName": [ "Get-AzSupportTicket_List" ], + "ParameterSetName": [ "__AllParameterSets" ], + "User-Agent": [ "AzurePowershell/v0.0.0", "PSVersion/v7.4.1", "Az.Support/0.1.0" ], + "Authorization": [ "[Filtered]" ] + }, + "ContentHeaders": { + } + }, + "Response": { + "StatusCode": 200, + "Headers": { + "Cache-Control": [ "no-cache" ], + "Pragma": [ "no-cache" ], + "X-Content-Type-Options": [ "nosniff" ], + "Strict-Transport-Security": [ "max-age=31536000; includeSubDomains" ], + "x-ms-ratelimit-remaining-subscription-reads": [ "11998" ], + "x-ms-request-id": [ "17cb5bc4-0664-4739-9536-3da84856035e" ], + "x-ms-correlation-request-id": [ "17cb5bc4-0664-4739-9536-3da84856035e" ], + "x-ms-routing-request-id": [ "WESTUS2:20240222T005312Z:17cb5bc4-0664-4739-9536-3da84856035e" ], + "X-Cache": [ "CONFIG_NOCACHE" ], + "X-MSEdge-Ref": [ "Ref A: 1A9ED31B58674144B116AC2BBE3EFDA2 Ref B: CO6AA3150220021 Ref C: 2024-02-22T00:53:11Z" ], + "Date": [ "Thu, 22 Feb 2024 00:53:11 GMT" ] + }, + "ContentHeaders": { + "Content-Length": [ "50982" ], + "Content-Type": [ "application/json; charset=utf-8" ], + "Expires": [ "-1" ] + }, + "Content": "{\"value\":[{\"id\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"name\":\"test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"type\":\"Microsoft.Support/supportTickets\",\"properties\":{\"description\":\"test ticket - please ignore and close\",\"problemClassificationId\":\"/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef\",\"problemClassificationDisplayName\":\"Add or update VAT, tax id, PO number or profile 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purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin -Last statement\\n\\nQuestion: What extension are you trying to configure?\\nAnswer: testin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin 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purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin -Last statement\\n\\nQuestion: What operation are you trying to do?\\nAnswer: \\n\\nQuestion: Do you have the latest Azure VM Agent installed?\\nAnswer: \\n\\nQuestion: Description\\nAnswer: testin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin 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statement\\n\\nQuestion: When did the problem start?\\nAnswer: Not sure, use current time\",\"problemClassificationId\":\"/providers/Microsoft.Support/services/e9e31931-21fa-d50a-e6e7-e37d5d784591/problemClassifications/d7d20be8-ebdf-d4b1-bafa-d635b1dc5743\",\"problemClassificationDisplayName\":\"Extensions not operating correctly / Azure Active Directory Login extension issue\",\"severity\":\"Minimal\",\"require24X7Response\":false,\"enrollmentId\":\"\",\"contactDetails\":{\"firstName\":\"Vijaya\",\"lastName\":\"Munukutla\",\"preferredContactMethod\":\"Email\",\"primaryEmailAddress\":\"Vijay.Munukutla@microsoft.com\",\"preferredTimeZone\":\"Pacific Standard Time\",\"country\":\"USA\",\"preferredSupportLanguage\":\"en-US\"},\"technicalTicketDetails\":{\"resourceId\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/resourceGroups/scotthitscaleset-rg/providers/Microsoft.Compute/virtualMachineScaleSets/scotthith\"},\"problemScopingQuestions\":\"{\\\"articleId\\\":\\\"b4b6273d-558e-4f2d-ab00-36a830ea0133\\\",\\\"scopingDetails\\\":[{\\\"question\\\":\\\"If your issue is related to a specific instance, select the instance name\\\",\\\"controlId\\\":\\\"vmss_instance\\\",\\\"orderId\\\":1,\\\"inputType\\\":\\\"nonstatic\\\",\\\"answer\\\":{\\\"displayValue\\\":\\\"\\\",\\\"value\\\":\\\"\\\",\\\"type\\\":\\\"\\\"}},{\\\"question\\\":\\\"What is the error you received?\\\",\\\"controlId\\\":\\\"extension_error\\\",\\\"orderId\\\":2,\\\"inputType\\\":\\\"nonstatic\\\",\\\"answer\\\":{\\\"displayValue\\\":\\\"testin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin 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purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin -Last statement\\\",\\\"value\\\":\\\"testin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin 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purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin 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purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin -Last statement\\\",\\\"type\\\":\\\"string\\\"}},{\\\"question\\\":\\\"What extension are you trying to configure?\\\",\\\"controlId\\\":\\\"extension_configure\\\",\\\"orderId\\\":3,\\\"inputType\\\":\\\"nonstatic\\\",\\\"answer\\\":{\\\"displayValue\\\":\\\"testin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin 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purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin 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purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin purposetestin 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gLNbkCj46 rf9WtwJm7 avPgVhQGJ\\n\\nQuestion: Please specify your configuration change prior to the issue starting\\nAnswer: I\u0027ve modified network parameters on my VM (DNS, Ips, routing tables, etc)\\n\\nQuestion: Is this the built-in administrator account?\\nAnswer: Yes\\n\\nQuestion: Is this VM new to Azure?\\nAnswer: Yes\\n\\nQuestion: Where is the VM from?\\nAnswer: On premise\\n\\nQuestion: How was this machine migrated?\\nAnswer: I used a third-party migration tool\\n\\nQuestion: Was the machine prepared to work on a cloud environment prior the migration?\\nAnswer: Yes\\n\\nQuestion: Was this VM recovered from backup?\\nAnswer: Yes\\n\\nQuestion: Do you have connectivity issues from/to this VM?\\nAnswer: Yes\\n\\nQuestion: What is the problem you are having?\\nAnswer: Cannot connect to the Powershell port\\n\\nQuestion: Description\\nAnswer: Sp4aBRirQ ZXStrA5ab bCEHRCY7j LEkLxuY28 dGZuZnxRn fSwckvnYm vpv5C3JhT pNt4XvJ7X AvMSdAkNA XExDaWAKq 8NRW86Ddr ZZ6hLetve aE8KYBEMF 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It is most commonly the final entry.\\\",\\\"controlId\\\":\\\"7\\\",\\\"orderId\\\":7,\\\"inputType\\\":\\\"nonstatic\\\",\\\"answer\\\":{\\\"displayValue\\\":\\\"\\\",\\\"value\\\":\\\"\\\",\\\"type\\\":\\\"\\\"}},{\\\"question\\\":\\\"Incident time\\\",\\\"controlId\\\":\\\"problem_start_time\\\",\\\"orderId\\\":1,\\\"inputType\\\":\\\"static\\\",\\\"answer\\\":{\\\"displayValue\\\":\\\"2023-05-17T04:00:00.000Z\\\",\\\"value\\\":\\\"2023-05-17T04:00:00.000Z\\\",\\\"type\\\":\\\"datetime\\\"}},{\\\"question\\\":\\\"Details\\\",\\\"controlId\\\":\\\"problem_description\\\",\\\"orderId\\\":8,\\\"inputType\\\":\\\"nonstatic\\\",\\\"answer\\\":{\\\"displayValue\\\":\\\"test\\\",\\\"value\\\":\\\"test\\\",\\\"type\\\":\\\"string\\\"}}]}\",\"serviceLevelAgreement\":{\"startTime\":\"2023-05-17T20:28:20Z\",\"expirationTime\":\"2023-05-18T16:29:00Z\",\"slaMinutes\":480},\"supportEngineer\":{\"emailAddress\":\"v-stmo@microsoft.com\"},\"supportPlanType\":\"Azure 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\\n\\nQuestion: Do you have issues connecting via Public or Private IP?\\nAnswer: \\n\\nQuestion: Is this the built-in administrator account?\\nAnswer: \\n\\nQuestion: Is this VM new to Azure?\\nAnswer: \\n\\nQuestion: Please specify your configuration change prior to the issue starting\\nAnswer: \\n\\nQuestion: From which type of machine are you trying to RDP into?\\nAnswer: \\n\\nQuestion: Description\\nAnswer: test case\\n\\nQuestion: When did the problem start?\\nAnswer: Not sure, use current time\",\"problemClassificationId\":\"\",\"problemClassificationDisplayName\":\"\",\"severity\":\"Minimal\",\"require24X7Response\":false,\"enrollmentId\":\"\",\"contactDetails\":{\"firstName\":\"Elishuwon\",\"lastName\":\"Mitchell\",\"preferredContactMethod\":\"Email\",\"primaryEmailAddress\":\"elimitchell@microsoft.com\",\"preferredTimeZone\":\"Eastern Standard 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Internal\",\"advancedDiagnosticConsent\":\"Yes\",\"isTemporaryTicket\":\"No\",\"supportPlanId\":\"U291cmNlOkVBLFN1YnNjcmlwdGlvbklkOjc2Q0I3N0ZBLThCMTctNEVBQi05NDkzLUI2NURBQ0U5OTgxMyxPZmZlcklkOk1TLUFaUi0wMDE1UCxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMs\",\"fileWorkspaceName\":\"2209010040007945\",\"supportTicketId\":\"2209010040007945\",\"title\":\"Test\",\"serviceId\":\"/providers/Microsoft.Support/services/376afb21-6bd3-91aa-fd58-39fd84d8c201\",\"serviceDisplayName\":\"Test Product Case Submission - Preview\",\"status\":\"Open\",\"problemStartTime\":\"2022-09-01T19:28:00Z\",\"createdDate\":\"2022-09-01T19:28:54Z\",\"modifiedDate\":\"2022-09-01T20:29:39Z\"}},{\"id\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/2208310010003271\",\"name\":\"2208310010003271\",\"type\":\"Microsoft.Support/supportTickets\",\"properties\":{\"description\":\"This support ticket was created specifically to track an Azure 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Internal\",\"supportPlanDisplayName\":\"Unknown\",\"advancedDiagnosticConsent\":\"Yes\",\"isTemporaryTicket\":\"No\",\"supportPlanId\":\"U291cmNlOkF6dXJlTW9kZXJuLFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMsT2ZmZXJJZDpNUy1BWlItMDAxNVAs\",\"fileWorkspaceName\":\"2208310010003271\",\"supportTicketId\":\"2208310010003271\",\"title\":\"test\",\"serviceId\":\"/providers/Microsoft.Support/services/58cf91d7-3a04-37d3-9818-9bd5c979d9a9\",\"serviceDisplayName\":\"Azure CDN\",\"status\":\"Open\",\"createdDate\":\"2022-08-31T22:07:15Z\",\"modifiedDate\":\"2022-10-20T12:06:16Z\"}}]}", + "isContentBase64": false + } + }, + "Get-AzSupportTicket+[NoContext]+Get+$GET+https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4?api-version=2022-09-01-preview+1": { + "Request": { + "Method": "GET", + "RequestUri": "https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4?api-version=2022-09-01-preview", + "Content": null, + "isContentBase64": false, + "Headers": { + "x-ms-unique-id": [ "85" ], + "x-ms-client-request-id": [ "a79500b7-392d-444d-9c7c-3490f3719c2e" ], + "CommandName": [ "Get-AzSupportTicket" ], + "FullCommandName": [ "Get-AzSupportTicket_Get" ], + "ParameterSetName": [ "__AllParameterSets" ], + "User-Agent": [ "AzurePowershell/v0.0.0", "PSVersion/v7.4.1", "Az.Support/0.1.0" ], + "Authorization": [ "[Filtered]" ] + }, + "ContentHeaders": { + } + }, + "Response": { + "StatusCode": 200, + "Headers": { + "Cache-Control": [ "no-cache" ], + "Pragma": [ "no-cache" ], + "X-Content-Type-Options": [ "nosniff" ], + "Strict-Transport-Security": [ "max-age=31536000; includeSubDomains" ], + "x-ms-ratelimit-remaining-subscription-reads": [ "11995" ], + "x-ms-request-id": [ "3d300b3a-f385-4fce-a7d1-80668621dcde" ], + "x-ms-correlation-request-id": [ "3d300b3a-f385-4fce-a7d1-80668621dcde" ], + "x-ms-routing-request-id": [ "WESTUS2:20240222T005456Z:3d300b3a-f385-4fce-a7d1-80668621dcde" ], + "X-Cache": [ "CONFIG_NOCACHE" ], + "X-MSEdge-Ref": [ "Ref A: 1A1D90FFC57C48FF843109D46136F70E Ref B: CO6AA3150220021 Ref C: 2024-02-22T00:54:56Z" ], + "Date": [ "Thu, 22 Feb 2024 00:54:55 GMT" ] + }, + "ContentHeaders": { + "Content-Length": [ "1651" ], + "Content-Type": [ "application/json; charset=utf-8" ], + "Expires": [ "-1" ] + }, + "Content": "{\"id\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"name\":\"test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"type\":\"Microsoft.Support/supportTickets\",\"properties\":{\"description\":\"test ticket - please ignore and close\",\"problemClassificationId\":\"/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef\",\"problemClassificationDisplayName\":\"Add or update VAT, tax id, PO number or profile information\",\"severity\":\"Minimal\",\"require24X7Response\":false,\"enrollmentId\":\"\",\"contactDetails\":{\"firstName\":\"test\",\"lastName\":\"test\",\"preferredContactMethod\":\"Email\",\"primaryEmailAddress\":\"test@test.com\",\"preferredTimeZone\":\"Pacific Standard Time\",\"country\":\"USA\",\"preferredSupportLanguage\":\"en-US\"},\"serviceLevelAgreement\":{\"startTime\":\"2024-02-22T00:51:28Z\",\"expirationTime\":\"2024-02-22T20:52:00Z\",\"slaMinutes\":480},\"supportEngineer\":{},\"supportPlanType\":\"Azure Internal\",\"supportPlanDisplayName\":\"Azure Support Plan - Internal\",\"advancedDiagnosticConsent\":\"No\",\"isTemporaryTicket\":\"No\",\"supportPlanId\":\"U291cmNlOkF6dXJlTW9kZXJuLFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMsT2ZmZXJJZDpNUy1BWlItMDAxNVAs\",\"fileWorkspaceName\":\"2402220010000402\",\"supportTicketId\":\"2402220010000402\",\"title\":\"test ticket - please ignore and close\",\"serviceId\":\"/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc\",\"serviceDisplayName\":\"Billing\",\"status\":\"Open\",\"createdDate\":\"2024-02-22T00:51:28Z\",\"modifiedDate\":\"2024-02-22T00:52:06Z\"}}", + "isContentBase64": false + } + } +} \ No newline at end of file diff --git a/src/Support/Support.Autorest/test/Get-AzSupportTicket.Tests.ps1 b/src/Support/Support.Autorest/test/Get-AzSupportTicket.Tests.ps1 index 0bb34081f89f..6a94b4330764 100644 --- a/src/Support/Support.Autorest/test/Get-AzSupportTicket.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Get-AzSupportTicket.Tests.ps1 @@ -15,12 +15,36 @@ if(($null -eq $TestName) -or ($TestName -contains 'Get-AzSupportTicket')) } Describe 'Get-AzSupportTicket' { - It 'List' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'List' { + if($env.SupportPlanSubscription -eq "Basic support" || $env.SupportPlanSubscription -eq "Free"){ + write-host "cannot get support tickets with free support plan" + + Mock Get-AzSupportTicket{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.SupportTicketDetails"} + + Get-AzSupportTicket + + Assert-MockCalled Get-AzSupportTicket -Exactly 1 + } + else{ + $supportTickets = Get-AzSupportTicket + $supportTickets.Count | Should -BeGreaterThan 0 + } } - It 'Get' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'Get' { + if($env.SupportPlanSubscription -eq "Basic support" || $env.SupportPlanSubscription -eq "Free"){ + write-host "cannot get support tickets with free support plan" + + Mock Get-AzSupportTicket{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.SupportTicketDetails"} + + Get-AzSupportTicket -SupportTicketName $env.Name + + Assert-MockCalled Get-AzSupportTicket -Exactly 2 + } + else{ + $supportTicket = Get-AzSupportTicket -SupportTicketName $env.Name + $supportTicket.Description | Should -Be "test ticket - please ignore and close" + } } It 'GetViaIdentity' -skip { diff --git a/src/Support/Support.Autorest/test/Get-AzSupportTicketsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/Get-AzSupportTicketsNoSubscription.Tests.ps1 index 45e9da37f1ba..b566207b04ab 100644 --- a/src/Support/Support.Autorest/test/Get-AzSupportTicketsNoSubscription.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Get-AzSupportTicketsNoSubscription.Tests.ps1 @@ -15,12 +15,36 @@ if(($null -eq $TestName) -or ($TestName -contains 'Get-AzSupportTicketsNoSubscri } Describe 'Get-AzSupportTicketsNoSubscription' { - It 'List' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'List' { + if($env.SupportPlanTenant -eq "Basic support" || $env.SupportPlanTenant -eq "Free"){ + write-host "cannot get support tickets with free support plan" + + Mock Get-AzSupportTicketsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.SupportTicketDetails"} + + Get-AzSupportTicketsNoSubscription + + Assert-MockCalled Get-AzSupportTicketsNoSubscription -Exactly 1 + } + else{ + $supportTickets = Get-AzSupportTicketsNoSubscription + $supportTickets.Count | Should -BeGreaterThan 1 + } } - It 'Get' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'Get' { + if($env.SupportPlanTenant -eq "Basic support" || $env.SupportPlanTenant -eq "Free"){ + write-host "cannot get support tickets with free support plan" + + Mock Get-AzSupportTicketsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.SupportTicketDetails"} + + Get-AzSupportTicketsNoSubscription -SupportTicketName $env.Name + + Assert-MockCalled Get-AzSupportTicketsNoSubscription -Exactly 2 + } + else{ + $supportTicket = Get-AzSupportTicketsNoSubscription -SupportTicketName $env.Name + $supportTicket.Description | Should -Be "test ticket - please ignore and close" + } } It 'GetViaIdentity' -skip { diff --git a/src/Support/Support.Autorest/test/New-AzSupportCommunication.Recording.json b/src/Support/Support.Autorest/test/New-AzSupportCommunication.Recording.json new file mode 100644 index 000000000000..39cc4e301d1f --- /dev/null +++ b/src/Support/Support.Autorest/test/New-AzSupportCommunication.Recording.json @@ -0,0 +1,124 @@ +{ + "New-AzSupportCommunication+[NoContext]+CreateExpanded+$PUT+https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4/communications/test-msg-70b1b5e2-d2bb-4593-9200-42e4d51d36d0?api-version=2022-09-01-preview+1": { + "Request": { + "Method": "PUT", + "RequestUri": "https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4/communications/test-msg-70b1b5e2-d2bb-4593-9200-42e4d51d36d0?api-version=2022-09-01-preview", + "Content": "{\r\n \"properties\": {\r\n \"sender\": \"sender@sender.com\",\r\n \"subject\": \"this is a test subject\",\r\n \"body\": \"this is a test body\"\r\n }\r\n}", + "isContentBase64": false, + "Headers": { + }, + "ContentHeaders": { + "Content-Type": [ "application/json" ], + "Content-Length": [ "141" ] + } + }, + "Response": { + "StatusCode": 202, + "Headers": { + "Cache-Control": [ "no-cache" ], + "Pragma": [ "no-cache" ], + "Location": [ 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+ "Content": null, + "isContentBase64": false, + "Headers": { + "Authorization": [ "[Filtered]" ], + "x-ms-unique-id": [ "87" ], + "x-ms-client-request-id": [ "23fe13af-61f3-4017-9da6-778ab495ba8d" ], + "CommandName": [ "New-AzSupportCommunication" ], + "FullCommandName": [ "New-AzSupportCommunication_CreateExpanded" ], + "ParameterSetName": [ "__AllParameterSets" ], + "User-Agent": [ "AzurePowershell/v0.0.0", "PSVersion/v7.4.1", "Az.Support/0.1.0" ] + }, + "ContentHeaders": { + } + }, + "Response": { + "StatusCode": 200, + "Headers": { + "Cache-Control": [ "no-cache" ], + "Pragma": [ "no-cache" ], + "X-Content-Type-Options": [ "nosniff" ], + "Strict-Transport-Security": [ "max-age=31536000; includeSubDomains" ], + "x-ms-ratelimit-remaining-subscription-reads": [ "11995" ], + "x-ms-request-id": [ "1e67475e-79e3-403b-bf80-b0d7238a884e" ], + "x-ms-correlation-request-id": [ "1e67475e-79e3-403b-bf80-b0d7238a884e" ], + "x-ms-routing-request-id": [ 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], + "User-Agent": [ "AzurePowershell/v0.0.0", "PSVersion/v7.4.1", "Az.Support/0.1.0" ] + }, + "ContentHeaders": { + } + }, + "Response": { + "StatusCode": 200, + "Headers": { + "Cache-Control": [ "no-cache" ], + "Pragma": [ "no-cache" ], + "X-Content-Type-Options": [ "nosniff" ], + "Strict-Transport-Security": [ "max-age=31536000; includeSubDomains" ], + "x-ms-ratelimit-remaining-subscription-reads": [ "11993" ], + "x-ms-request-id": [ "302cdf3f-ae84-43f3-a84c-cbe9d70c051b" ], + "x-ms-correlation-request-id": [ "302cdf3f-ae84-43f3-a84c-cbe9d70c051b" ], + "x-ms-routing-request-id": [ "WESTUS2:20240222T005533Z:302cdf3f-ae84-43f3-a84c-cbe9d70c051b" ], + "X-Cache": [ "CONFIG_NOCACHE" ], + "X-MSEdge-Ref": [ "Ref A: C14A7017D6CA43928100D61133631CD1 Ref B: CO6AA3150220021 Ref C: 2024-02-22T00:55:31Z" ], + "Date": [ "Thu, 22 Feb 2024 00:55:32 GMT" ] + }, + "ContentHeaders": { + "Content-Length": [ "550" ], + "Content-Type": [ "application/json; charset=utf-8" ], + "Expires": [ "-1" ] + }, + "Content": "{\"id\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4/communications/test-msg-70b1b5e2-d2bb-4593-9200-42e4d51d36d0\",\"name\":\"test-msg-70b1b5e2-d2bb-4593-9200-42e4d51d36d0\",\"type\":\"Microsoft.Support/communications\",\"properties\":{\"communicationType\":\"Web\",\"communicationDirection\":\"Inbound\",\"sender\":\"sender@sender.com\",\"subject\":\"this is a test subject - TrackingID#2402220010000402\",\"body\":\"\u003cpre\u003ethis is a test body\u003c/pre\u003e\",\"createdDate\":\"2024-02-22T00:55:04Z\"}}", + "isContentBase64": false + } + } +} \ No newline at end of file diff --git a/src/Support/Support.Autorest/test/New-AzSupportCommunication.Tests.ps1 b/src/Support/Support.Autorest/test/New-AzSupportCommunication.Tests.ps1 index 8a051b0c872f..33836ec10bf4 100644 --- a/src/Support/Support.Autorest/test/New-AzSupportCommunication.Tests.ps1 +++ b/src/Support/Support.Autorest/test/New-AzSupportCommunication.Tests.ps1 @@ -15,7 +15,20 @@ if(($null -eq $TestName) -or ($TestName -contains 'New-AzSupportCommunication')) } Describe 'New-AzSupportCommunication' { - It 'CreateExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'CreateExpanded' { + if($env.SupportPlanSubscription -eq "Basic support" || $env.SupportPlanSubscription -eq "Free"){ + write-host "cannot create communication operations for tickets with free support plan" + + Mock New-AzSupportCommunication{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + New-AzSupportCommunication -Name "test-msg-$(New-Guid)" -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject + + Assert-MockCalled New-AzSupportCommunication -Exactly 1 + } + else{ + $supportMessage = New-AzSupportCommunication -Name "test-msg-$(New-Guid)" -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject + + $supportMessage.Body.ToString() | Should -Match $env.Body + } } } diff --git a/src/Support/Support.Autorest/test/New-AzSupportCommunicationsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/New-AzSupportCommunicationsNoSubscription.Tests.ps1 index 07e01c1170d5..2bfe622f942a 100644 --- a/src/Support/Support.Autorest/test/New-AzSupportCommunicationsNoSubscription.Tests.ps1 +++ b/src/Support/Support.Autorest/test/New-AzSupportCommunicationsNoSubscription.Tests.ps1 @@ -15,7 +15,21 @@ if(($null -eq $TestName) -or ($TestName -contains 'New-AzSupportCommunicationsNo } Describe 'New-AzSupportCommunicationsNoSubscription' { - It 'CreateExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'CreateExpanded' { + if($env.SupportPlanTenant -eq "Basic support" || $env.SupportPlanTenant -eq "Free"){ + write-host "cannot create communication operations for tickets with free support plan" + + Mock New-AzSupportCommunicationsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + New-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName1 -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject + + Assert-MockCalled New-AzSupportCommunicationsNoSubscription -Exactly 1 + } + else{ + + $supportMessage = New-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName1 -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject + + $supportMessage.Body.ToString() | Should -Match $env.Body + } } } diff --git a/src/Support/Support.Autorest/test/New-AzSupportTicket.Recording.json b/src/Support/Support.Autorest/test/New-AzSupportTicket.Recording.json new file mode 100644 index 000000000000..1e469c9246b5 --- /dev/null +++ b/src/Support/Support.Autorest/test/New-AzSupportTicket.Recording.json @@ -0,0 +1,124 @@ +{ + 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], + "x-ms-request-id": [ "198bcda7-a1b1-4e0e-89e5-e57fe24e4c0c" ], + "x-ms-correlation-request-id": [ "198bcda7-a1b1-4e0e-89e5-e57fe24e4c0c" ], + "x-ms-routing-request-id": [ "WESTUS2:20240222T005606Z:198bcda7-a1b1-4e0e-89e5-e57fe24e4c0c" ], + "X-Cache": [ "CONFIG_NOCACHE" ], + "X-MSEdge-Ref": [ "Ref A: 07A11E1D74D849DFB00A16DBCC7DB866 Ref B: CO6AA3150220021 Ref C: 2024-02-22T00:56:05Z" ], + "Date": [ "Thu, 22 Feb 2024 00:56:05 GMT" ] + }, + "ContentHeaders": { + "Content-Length": [ "1653" ], + "Content-Type": [ "application/json; charset=utf-8" ], + "Expires": [ "-1" ] + }, + "Content": "{\"id\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"name\":\"test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"type\":\"Microsoft.Support/supportTickets\",\"properties\":{\"description\":\"test ticket - please ignore and 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b/src/Support/Support.Autorest/test/New-AzSupportTicket.Tests.ps1 @@ -1,21 +1,22 @@ -if(($null -eq $TestName) -or ($TestName -contains 'New-AzSupportTicket')) -{ - $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' - if (-Not (Test-Path -Path $loadEnvPath)) { - $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' - } - . ($loadEnvPath) - $TestRecordingFile = Join-Path $PSScriptRoot 'New-AzSupportTicket.Recording.json' - $currentPath = $PSScriptRoot - while(-not $mockingPath) { - $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File - $currentPath = Split-Path -Path $currentPath -Parent - } - . ($mockingPath | Select-Object -First 1).FullName +if (($null -eq $TestName) -or ($TestName -contains 'New-AzSupportTicket')) { + $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' + if (-Not (Test-Path -Path $loadEnvPath)) { + $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' + } + . ($loadEnvPath) + $TestRecordingFile = Join-Path $PSScriptRoot 'New-AzSupportTicket.Recording.json' + $currentPath = $PSScriptRoot + while (-not $mockingPath) { + $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File + $currentPath = Split-Path -Path $currentPath -Parent + } + . ($mockingPath | Select-Object -First 1).FullName } Describe 'New-AzSupportTicket' { - It 'CreateExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'CreateExpanded' { + $supportTicket = New-AzSupportTicket -Name $env.Name1 -AdvancedDiagnosticConsent $env.AdvancedDiagnosticConsent -ContactDetailCountry $env.ContactDetailCountry -ContactDetailFirstName $env.ContactDetailFirstName -ContactDetailLastName $env.ContactDetailLastName -ContactDetailPreferredContactMethod $env.ContactDetailPreferredContactMethod -ContactDetailPreferredSupportLanguage $env.ContactDetailPreferredSupportLanguage -ContactDetailPreferredTimeZone $env.ContactDetailPreferredTimeZone -ContactDetailPrimaryEmailAddress $env.ContactDetailPrimaryEmailAddress -Description $env.Description -ProblemClassificationId $env.ProblemClassificationId -ServiceId $env.ServiceId -Severity $env.Severity -Title $env.Title + + $supportTicket.Description | Should -Be "test ticket - please ignore and 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close\",\"problemClassificationId\":\"/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef\",\"problemClassificationDisplayName\":\"Add or update VAT, tax id, PO number or profile information\",\"severity\":\"Minimal\",\"require24X7Response\":false,\"enrollmentId\":\"\",\"contactDetails\":{\"firstName\":\"test\",\"lastName\":\"test\",\"preferredContactMethod\":\"Email\",\"primaryEmailAddress\":\"test@test.com\",\"preferredTimeZone\":\"Pacific Standard Time\",\"country\":\"USA\",\"preferredSupportLanguage\":\"en-US\"},\"serviceLevelAgreement\":{\"startTime\":\"2024-02-22T00:56:11Z\",\"expirationTime\":\"2024-02-22T20:57:00Z\",\"slaMinutes\":480},\"supportEngineer\":{},\"supportPlanType\":\"Basic\",\"supportPlanDisplayName\":\"Basic support\",\"advancedDiagnosticConsent\":\"No\",\"isTemporaryTicket\":\"No\",\"supportPlanId\":\"U291cmNlOkZyZWUsRnJlZUlkOjAwMDAwMDAwLTAwMDAtMDAwMC0wMDAwLTAwMDAwMDAwMDAwOSw=\",\"fileWorkspaceName\":\"2402220010000453\",\"supportTicketId\":\"2402220010000453\",\"title\":\"test ticket - please ignore and close\",\"serviceId\":\"/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc\",\"serviceDisplayName\":\"Billing\",\"status\":\"Open\",\"createdDate\":\"2024-02-22T00:56:11Z\",\"modifiedDate\":\"2024-02-22T00:56:25Z\"}}", + "isContentBase64": false + } + } +} \ No newline at end of file diff --git a/src/Support/Support.Autorest/test/New-AzSupportTicketsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/New-AzSupportTicketsNoSubscription.Tests.ps1 index f629f55c67c2..ce0916a4001d 100644 --- a/src/Support/Support.Autorest/test/New-AzSupportTicketsNoSubscription.Tests.ps1 +++ b/src/Support/Support.Autorest/test/New-AzSupportTicketsNoSubscription.Tests.ps1 @@ -15,7 +15,9 @@ if(($null -eq $TestName) -or ($TestName -contains 'New-AzSupportTicketsNoSubscri } Describe 'New-AzSupportTicketsNoSubscription' { - It 'CreateExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + It 'CreateExpanded' { + $supportTicket = New-AzSupportTicketsNoSubscription -SupportTicketName $env.Name1 -AdvancedDiagnosticConsent $env.AdvancedDiagnosticConsent -ContactDetailCountry $env.ContactDetailCountry -ContactDetailFirstName $env.ContactDetailFirstName -ContactDetailLastName $env.ContactDetailLastName -ContactDetailPreferredContactMethod $env.ContactDetailPreferredContactMethod -ContactDetailPreferredSupportLanguage $env.ContactDetailPreferredSupportLanguage -ContactDetailPreferredTimeZone $env.ContactDetailPreferredTimeZone -ContactDetailPrimaryEmailAddress $env.ContactDetailPrimaryEmailAddress -Description $env.Description -ProblemClassificationId $env.ProblemClassificationId -ServiceId $env.ServiceId -Severity $env.Severity -Title $env.Title + + $supportTicket.Description | Should -Be "test ticket - please ignore and close" } } diff --git a/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 index 042c43e20e12..96802aff908a 100644 --- a/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 @@ -14,9 +14,14 @@ if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportCommunication . ($mockingPath | Select-Object -First 1).FullName } -Describe 'Update-AzSupportCommunication' { - It 'UpdateExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw +Describe 'Update-AzSupportCommunication' { + + It 'UpdateExpanded' { + Mock Update-AzSupportCommunication{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + Update-AzSupportCommunication -Name $env.CommunicationName -SupportTicketName $env.Name -Body "Body changed" + + Assert-MockCalled Update-AzSupportCommunication -Exactly 1 } It 'UpdateViaIdentitySupportTicketExpanded' -skip { diff --git a/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 index 70f1c323e89e..77ed42120e1f 100644 --- a/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 @@ -15,8 +15,13 @@ if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportCommunication } Describe 'Update-AzSupportCommunicationsNoSubscription' { - It 'UpdateExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + + It 'UpdateExpanded' { + Mock Update-AzSupportCommunicationsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + Update-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName -SupportTicketName $env.Name -Body "Body changed" + + Assert-MockCalled Update-AzSupportCommunicationsNoSubscription -Exactly 1 } It 'UpdateViaIdentitySupportTicketExpanded' -skip { diff --git a/src/Support/Support.Autorest/test/Update-AzSupportTicket.Recording.json b/src/Support/Support.Autorest/test/Update-AzSupportTicket.Recording.json new file mode 100644 index 000000000000..2e807f7fb81c --- /dev/null +++ b/src/Support/Support.Autorest/test/Update-AzSupportTicket.Recording.json @@ -0,0 +1,39 @@ +{ + "Update-AzSupportTicket+[NoContext]+UpdateExpanded+$PATCH+https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4?api-version=2022-09-01-preview+1": { + "Request": { + "Method": "PATCH", + "RequestUri": "https://management.azure.com/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4?api-version=2022-09-01-preview", + "Content": "{\r\n \"advancedDiagnosticConsent\": \"Yes\"\r\n}", + "isContentBase64": false, + "Headers": { + }, + "ContentHeaders": { + "Content-Type": [ "application/json" ], + "Content-Length": [ "42" ] + } + }, + "Response": { + "StatusCode": 200, + "Headers": { + "Cache-Control": [ "no-cache" ], + "Pragma": [ "no-cache" ], + "X-Content-Type-Options": [ "nosniff" ], + "Strict-Transport-Security": [ "max-age=31536000; includeSubDomains" ], + "x-ms-ratelimit-remaining-subscription-writes": [ "1199" ], + "x-ms-request-id": [ "ac4688b4-4a02-42d4-9539-b074e0e62469" ], + "x-ms-correlation-request-id": [ "ac4688b4-4a02-42d4-9539-b074e0e62469" ], + "x-ms-routing-request-id": [ "WESTUS2:20240222T005647Z:ac4688b4-4a02-42d4-9539-b074e0e62469" ], + "X-Cache": [ "CONFIG_NOCACHE" ], + "X-MSEdge-Ref": [ "Ref A: E6107E824EC843448BC10689F9CA905C Ref B: CO6AA3150220021 Ref C: 2024-02-22T00:56:44Z" ], + "Date": [ "Thu, 22 Feb 2024 00:56:47 GMT" ] + }, + "ContentHeaders": { + "Content-Length": [ "1652" ], + "Content-Type": [ "application/json; charset=utf-8" ], + "Expires": [ "-1" ] + }, + "Content": "{\"id\":\"/subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets/test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"name\":\"test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4\",\"type\":\"Microsoft.Support/supportTickets\",\"properties\":{\"description\":\"test ticket - please ignore and close\",\"problemClassificationId\":\"/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef\",\"problemClassificationDisplayName\":\"Add or update VAT, tax id, PO number or profile information\",\"severity\":\"Minimal\",\"require24X7Response\":false,\"enrollmentId\":\"\",\"contactDetails\":{\"firstName\":\"test\",\"lastName\":\"test\",\"preferredContactMethod\":\"Email\",\"primaryEmailAddress\":\"test@test.com\",\"preferredTimeZone\":\"Pacific Standard Time\",\"country\":\"USA\",\"preferredSupportLanguage\":\"en-US\"},\"serviceLevelAgreement\":{\"startTime\":\"2024-02-22T00:51:28Z\",\"expirationTime\":\"2024-02-22T20:52:00Z\",\"slaMinutes\":480},\"supportEngineer\":{},\"supportPlanType\":\"Azure Internal\",\"supportPlanDisplayName\":\"Azure Support Plan - Internal\",\"advancedDiagnosticConsent\":\"Yes\",\"isTemporaryTicket\":\"No\",\"supportPlanId\":\"U291cmNlOkF6dXJlTW9kZXJuLFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMsT2ZmZXJJZDpNUy1BWlItMDAxNVAs\",\"fileWorkspaceName\":\"2402220010000402\",\"supportTicketId\":\"2402220010000402\",\"title\":\"test ticket - please ignore and close\",\"serviceId\":\"/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc\",\"serviceDisplayName\":\"Billing\",\"status\":\"Open\",\"createdDate\":\"2024-02-22T00:51:28Z\",\"modifiedDate\":\"2024-02-22T00:55:09Z\"}}", + "isContentBase64": false + } + } +} \ No newline at end of file diff --git a/src/Support/Support.Autorest/test/Update-AzSupportTicket.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportTicket.Tests.ps1 index aa53fb70cb79..97dd5f0acd17 100644 --- a/src/Support/Support.Autorest/test/Update-AzSupportTicket.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Update-AzSupportTicket.Tests.ps1 @@ -15,8 +15,21 @@ if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportTicket')) } Describe 'Update-AzSupportTicket' { - It 'UpdateExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + + It 'UpdateExpanded' { + if($env.SupportPlanSubscription -eq "Basic support" || $env.SupportPlanSubscription -eq "Free"){ + write-host "cannot update support tickets with free support plan" + + Mock Update-AzSupportTicket{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.SupportTicketDetails"} + + Update-AzSupportTicket -SupportTicketName $env.Name -AdvancedDiagnosticConsent "Yes" + + Assert-MockCalled Update-AzSupportTicket -Exactly 1 + } + else{ + $supportTicket = Update-AzSupportTicket -SupportTicketName $env.Name -AdvancedDiagnosticConsent "Yes" + $supportTicket.AdvancedDiagnosticConsent | Should -Be "Yes" + } } It 'UpdateViaIdentityExpanded' -skip { diff --git a/src/Support/Support.Autorest/test/Update-AzSupportTicketsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportTicketsNoSubscription.Tests.ps1 index d9349455715c..7672c03b571d 100644 --- a/src/Support/Support.Autorest/test/Update-AzSupportTicketsNoSubscription.Tests.ps1 +++ b/src/Support/Support.Autorest/test/Update-AzSupportTicketsNoSubscription.Tests.ps1 @@ -15,8 +15,21 @@ if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportTicketsNoSubs } Describe 'Update-AzSupportTicketsNoSubscription' { - It 'UpdateExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw + + It 'UpdateExpanded' { + if($env.SupportPlanTenant -eq "Basic support" || $env.SupportPlanTenant -eq "Free"){ + write-host "cannot update support tickets with free support plan" + + Mock Update-AzSupportTicketsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.SupportTicketDetails"} + + Update-AzSupportTicketsNoSubscription -SupportTicketName $env.Name -AdvancedDiagnosticConsent "Yes" + + Assert-MockCalled Update-AzSupportTicketsNoSubscription -Exactly 1 + } + else{ + $supportTicket = Update-AzSupportTicketsNoSubscription -SupportTicketName $env.Name -AdvancedDiagnosticConsent "Yes" + $supportTicket.AdvancedDiagnosticConsent | Should -Be "Yes" + } } It 'UpdateViaIdentityExpanded' -skip { diff --git a/src/Support/Support.Autorest/test/env.json b/src/Support/Support.Autorest/test/env.json new file mode 100644 index 000000000000..e06bc19cdc75 --- /dev/null +++ b/src/Support/Support.Autorest/test/env.json @@ -0,0 +1,26 @@ +{ + "ContactDetailPreferredTimeZone": "Pacific Standard Time", + "SupportPlanTenant": "Basic support", + "ServiceId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc", + "Severity": "minimal", + "ContactDetailLastName": "test", + "AdvancedDiagnosticConsent": "no", + "SubscriptionId": "76cb77fa-8b17-4eab-9493-b65dace99813", + "CommunicationName1": "test1-msg-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", + "ContactDetailFirstName": "test", + "Sender": "sender@sender.com", + "SupportPlanSubscription": "Azure Support Plan - Internal", + "Subject": "this is a test subject", + "ContactDetailPreferredSupportLanguage": "en-US", + "Name": "test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", + "Tenant": "72f988bf-86f1-41af-91ab-2d7cd011db47", + "Description": "test ticket - please ignore and close", + "ContactDetailCountry": "usa", + "ProblemClassificationId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef", + "ContactDetailPrimaryEmailAddress": "test@test.com", + "Name1": "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", + "Title": "test ticket - please ignore and close", + "ContactDetailPreferredContactMethod": "email", + "Body": "this is a test body", + "CommunicationName": "test-msg-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4" +} diff --git a/src/Support/Support.Autorest/test/localEnv.json b/src/Support/Support.Autorest/test/localEnv.json new file mode 100644 index 000000000000..101b521ff102 --- /dev/null +++ b/src/Support/Support.Autorest/test/localEnv.json @@ -0,0 +1,26 @@ +{ + "ContactDetailPreferredTimeZone": "Pacific Standard Time", + "Title": "test ticket - please ignore and close", + "Description": "test ticket - please ignore and close", + "Severity": "minimal", + "Name": "test-a31f113b-8f99-4a8d-8016-33aec8165a20", + "Name1": "test1-a31f113b-8f99-4a8d-8016-33aec8165a20", + "ContactDetailCountry": "usa", + "ContactDetailLastName": "test", + "Sender": "sender@sender.com", + "CommunicationName1": "test1-msg-a31f113b-8f99-4a8d-8016-33aec8165a20", + "ProblemClassificationId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef", + "ContactDetailPreferredContactMethod": "email", + "Subject": "this is a test subject", + "SubscriptionId": "76cb77fa-8b17-4eab-9493-b65dace99813", + "Body": "this is a test body", + "Tenant": "72f988bf-86f1-41af-91ab-2d7cd011db47", + "CommunicationName": "test-msg-a31f113b-8f99-4a8d-8016-33aec8165a20", + "ContactDetailPreferredSupportLanguage": "en-US", + "ServiceId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc", + "SupportPlanTenant": "Basic support", + "AdvancedDiagnosticConsent": "no", + "SupportPlanSubscription": "Azure Support Plan - Internal", + "ContactDetailFirstName": "test", + "ContactDetailPrimaryEmailAddress": "test@test.com" +} diff --git a/src/Support/Support.Autorest/test/utils.ps1 b/src/Support/Support.Autorest/test/utils.ps1 index f8497fbd7da0..9df1559a08f5 100644 --- a/src/Support/Support.Autorest/test/utils.ps1 +++ b/src/Support/Support.Autorest/test/utils.ps1 @@ -41,8 +41,78 @@ $env | Add-Member -Type ScriptMethod -Value { param( [string]$key, [object]$val, function setupEnv() { # Preload subscriptionId and tenant from context, which will be used in test # as default. You could change them if needed. - $env.SubscriptionId = (Get-AzContext).Subscription.Id + $env.SubscriptionId = $sub = (Get-AzContext).Subscription.Id $env.Tenant = (Get-AzContext).Tenant.Id + $testGuid = [guid]::NewGuid().ToString() + $testTicketName = "test-$testGuid" + $advancedDiagnosticConsent = "no" + $contactDetailPrimaryEmailAddress = "test@test.com" + $contactDetailFirstName = "test" + $contactDetailLastName = "test" + $contactDetailPreferredContactMethod = "email" + $contactDetailPreferredTimeZone = "Pacific Standard Time" + $contactDetailPreferredSupportLanguage = "en-US" + $contactDetailCountry = "usa" + $description = "test ticket - please ignore and close" + $severity = "minimal" + $title = "test ticket - please ignore and close" + $serviceId = "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc" + $problemClassificationId = "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef" + write-host "creating test ticket" + $env.AddWithCache("Name", $testTicketName, $UsePreviousConfigForRecord) + $env.AddWithCache("AdvancedDiagnosticConsent", $advancedDiagnosticConsent, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailPrimaryEmailAddress", $contactDetailPrimaryEmailAddress, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailFirstName", $contactDetailFirstName, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailLastName", $contactDetailLastName, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailPreferredContactMethod", $contactDetailPreferredContactMethod, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailPreferredTimeZone", $contactDetailPreferredTimeZone, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailPreferredSupportLanguage", $contactDetailPreferredSupportLanguage, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailCountry", $contactDetailCountry, $UsePreviousConfigForRecord) + $env.AddWithCache("Description", $description, $UsePreviousConfigForRecord) + $env.AddWithCache("Severity", $severity, $UsePreviousConfigForRecord) + $env.AddWithCache("Title", $title, $UsePreviousConfigForRecord) + $env.AddWithCache("ServiceId", $serviceId, $UsePreviousConfigForRecord) + $env.AddWithCache("ProblemClassificationId", $problemClassificationId, $UsePreviousConfigForRecord) + + $testTicketName1 = "test1-$testGuid" + $communicationName = "test-msg-$testGuid" + $communicationName1 = "test1-msg-$testGuid" + $msgSender = "sender@sender.com" + $subject = "this is a test subject" + $body = "this is a test body" + + write-host "creating test message" + $env.AddWithCache("Name1", $testTicketName1, $UsePreviousConfigForRecord) + $env.AddWithCache("CommunicationName", $communicationName, $UsePreviousConfigForRecord) + $env.AddWithCache("CommunicationName1", $communicationName1, $UsePreviousConfigForRecord) + $env.AddWithCache("Sender", $msgSender, $UsePreviousConfigForRecord) + $env.AddWithCache("Subject", $subject, $UsePreviousConfigForRecord) + $env.AddWithCache("Body", $body, $UsePreviousConfigForRecord) + + write-host "creating a support ticket request at subscription level" + $supportTicketSubscription = New-AzSupportTicket -Name $env.Name -AdvancedDiagnosticConsent $env.AdvancedDiagnosticConsent -ContactDetailCountry $env.ContactDetailCountry -ContactDetailFirstName $env.ContactDetailFirstName -ContactDetailLastName $env.ContactDetailLastName -ContactDetailPreferredContactMethod $env.ContactDetailPreferredContactMethod -ContactDetailPreferredSupportLanguage $env.ContactDetailPreferredSupportLanguage -ContactDetailPreferredTimeZone $env.ContactDetailPreferredTimeZone -ContactDetailPrimaryEmailAddress $env.ContactDetailPrimaryEmailAddress -Description $env.Description -ProblemClassificationId $env.ProblemClassificationId -ServiceId $env.ServiceId -Severity $env.Severity -Title $env.Title + + write-host "adding a message at subscription level" + if($supportTicketSubscription.SupportPlanDisplayName -eq "Basic support" || $supportTicket.SupportPlanDisplayName -eq "Free"){ + write-host "cannot create, update support tickets and add communication operations for tickets with free support plan" + } + else{ + New-AzSupportCommunication -Name $env.CommunicationName -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject + } + write-host "creating a support ticket request at tenant level" + $supportTicketTenant = New-AzSupportTicketsNoSubscription -SupportTicketName $env.Name -AdvancedDiagnosticConsent $env.AdvancedDiagnosticConsent -ContactDetailCountry $env.ContactDetailCountry -ContactDetailFirstName $env.ContactDetailFirstName -ContactDetailLastName $env.ContactDetailLastName -ContactDetailPreferredContactMethod $env.ContactDetailPreferredContactMethod -ContactDetailPreferredSupportLanguage $env.ContactDetailPreferredSupportLanguage -ContactDetailPreferredTimeZone $env.ContactDetailPreferredTimeZone -ContactDetailPrimaryEmailAddress $env.ContactDetailPrimaryEmailAddress -Description $env.Description -ProblemClassificationId $env.ProblemClassificationId -ServiceId $env.ServiceId -Severity $env.Severity -Title $env.Title + + write-host "adding a message at tenant level" + if($supportTicketTenant.SupportPlanDisplayName -eq "Basic support" || $supportTicket.SupportPlanDisplayName -eq "Free"){ + write-host "cannot create, update support tickets and add communication operations for tickets with free support plan" + } + else{ + New-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject + } + + $env.AddWithCache("SupportPlanSubscription", $supportTicketSubscription.SupportPlanDisplayName.ToString(), $UsePreviousConfigForRecord) + $env.AddWithCache("SupportPlanTenant", $supportTicketTenant.SupportPlanDisplayName.ToString(), $UsePreviousConfigForRecord) + # For any resources you created for test, you should add it to $env here. $envFile = 'env.json' if ($TestMode -eq 'live') { From 6bcf34e413bcff581f281915c95db897a47155db Mon Sep 17 00:00:00 2001 From: Shreya Kumar Date: Wed, 21 Feb 2024 23:33:43 -0800 Subject: [PATCH 2/9] added examples for operations, support ticket, communication and chat transcript cmdlets --- .../examples/Get-AzSupportChatTranscript.md | 58 ++++++- .../examples/Get-AzSupportCommunication.md | 155 +++++++++++++++++- .../examples/Get-AzSupportOperation.md | 29 ++-- .../examples/Get-AzSupportTicket.md | 69 ++++++-- .../Get-AzSupportTicketsNoSubscription.md | 71 +++++++- .../examples/New-AzSupportCommunication.md | 30 ++-- .../examples/Update-AzSupportTicket.md | 64 ++++++-- 7 files changed, 392 insertions(+), 84 deletions(-) diff --git a/src/Support/Support.Autorest/examples/Get-AzSupportChatTranscript.md b/src/Support/Support.Autorest/examples/Get-AzSupportChatTranscript.md index 0371f56c36d2..e4b82630d790 100644 --- a/src/Support/Support.Autorest/examples/Get-AzSupportChatTranscript.md +++ b/src/Support/Support.Autorest/examples/Get-AzSupportChatTranscript.md @@ -1,22 +1,62 @@ -### Example 1: {{ Add title here }} +### Example 1: Get List of chat transcripts at subscription level ```powershell -{{ Add code here }} + Get-AzSupportChatTranscript -SupportTicketName "58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Name SystemDataCreatedAt SystemDataCreatedBy SystemDataCreatedByType SystemDataLastModi + fiedAt +---- ------------------- ------------------- ----------------------- ------------------ +595df7b4-167f-4f3e-8292-f0ba2b8a53f9 +f8b45cd6-a8ec-40e2-b846-a28b848553cf ``` -{{ Add description here }} +Lists all chat transcripts for a support ticket under subscription -### Example 2: {{ Add title here }} +### Example 2: Get single chat transcript at subscription level ```powershell -{{ Add code here }} + Get-AzSupportChatTranscript -SupportTicketName "58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7" -Name "595df7b4-167f-4f3e-8292-f0ba2b8a53f9" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportT + ickets/58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7/chatTranscripts/595df7b4-1 + 67f-4f3e-8292-f0ba2b8a53f9 +Message : {{ + "contentType": "text", + "communicationDirection": "Inbound", + "sender": "", + "body": "Hey", + "createdDate": "2023-08-11T19:19:33.0000000Z" + }, { + "contentType": "text", + "communicationDirection": "Outbound", + "sender": "Aditi Takle", + "body": "hi", + "createdDate": "2023-08-11T19:19:38.0000000Z" + }, { + "contentType": "text", + "communicationDirection": "Outbound", + "sender": "Damian Spoltore", + "body": "hi Aditi, I\u0027m Damian", + "createdDate": "2023-08-11T19:24:19.0000000Z" + }, { + "contentType": "text", + "communicationDirection": "Outbound", + "sender": "Damian Spoltore", + "body": "I was entering to test", + "createdDate": "2023-08-11T19:24:24.0000000Z" + }} +Name : 595df7b4-167f-4f3e-8292-f0ba2b8a53f9 +ResourceGroupName : +StartTime : 8/11/2023 7:27:49 PM +SystemDataCreatedAt : +SystemDataCreatedBy : +SystemDataCreatedByType : +SystemDataLastModifiedAt : +SystemDataLastModifiedBy : +SystemDataLastModifiedByType : +Type : Microsoft.Support/chatTranscripts ``` -{{ Add description here }} - +Returns chatTranscript details for a support ticket under a subscription. diff --git a/src/Support/Support.Autorest/examples/Get-AzSupportCommunication.md b/src/Support/Support.Autorest/examples/Get-AzSupportCommunication.md index 0371f56c36d2..86b026d5738a 100644 --- a/src/Support/Support.Autorest/examples/Get-AzSupportCommunication.md +++ b/src/Support/Support.Autorest/examples/Get-AzSupportCommunication.md @@ -1,22 +1,159 @@ -### Example 1: {{ Add title here }} +### Example 1: Get list of communications for a support ticket at subscription level ```powershell -{{ Add code here }} + Get-AzSupportCommunication -SupportTicketName "3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Name ResourceGroupName +---- ----------------- +9079281d-0fcc-ee11-9079-6045bdef78de +test123 +9ffd523a-5acb-ee11-9079-6045bdef7a0a +590629b9-44cb-ee11-9079-6045bdef700d +8a03e5d5-8eca-ee11-9079-6045bdeb5f9a +14696079-8eca-ee11-9079-6045bdeb5f9a +e0d2b429-7bca-ee11-907a-0022482a4908 ``` -{{ Add description here }} +Lists all communications (attachments not included) for a support ticket. -### Example 2: {{ Add title here }} +### Example 2: Get communication for a support ticket at subscription level ```powershell -{{ Add code here }} +Get-AzSupportCommunication -SupportTicketName "3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d" -Name "590629b9-44cb-ee11-9079-6045bdef700d" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Body : +

You can close these cases, thanks.

 

Jonathan Najjar
Software + Engineer
Azure CXP
jnajjar@microsoft.com

Microsoft Logo

 

From: Melissa B + <support@mail.support.microsoft.com>
Sent: Tuesday, February 13, 2024 11:43 + AM
To: Jonathan Najjar <jnajjar@microsoft.com>; Microsoft Support + <supportmail@microsoft.com>
Cc: Melissa Bermudez (Tek Experts) + <v-mbermudez@microsoft.com>
Subject: RE: test - + TrackingID#2402130040005151

 

Hi + Jonathan,

 

Hope you are having a great day!
 
Thank you for contacting Microsoft + support. My name is Melissa and I will be the Support Engineer working on your ticket + 2402130040005151.  All my contact information along with my manager can be found in my + signature at the end of this mail. Please do not hesitate to contact me at any point with + questions regarding this ticket.
 
Below are the details including the initial + scope agreement for your issue:
As I understand, we are running a test. It is what we will + focus our investigation on and what we will use to determine if we have resolved your issue. + Let me know if there is anything missing or inaccurate.
 
We will consider this + issue resolved when one of the following conditions are met:
1.       +      When we are able to solve our issue.
2.         +    A workaround has been provided that will allow you to solve your business + need.
3.            It has been clearly identified and/or + shown to you that what you are attempting to do cannot be supported by us.
4.   +          The issue that you are experiencing is by + design.
 
Microsoft works on 'one issue per incident' basis. As per Microsoft an + incident is defined as an issue that cannot be broken down any further. In case you have any + other issue after this, you would have to create a separate incident for it.

 

Findings and Next Actions:


Jonathan, we could see that there is another ticket created with the same + Subscription ID you provided, can you help us to confirm if our case is a duplicate of the + next tickets: "2402120040012618" and + "2402120040012009"? 

 

I still received confirmation, these cases that I told you are duplicates, but + could you confirm that this new case is also duplicate and if I can help you to close all 3, + or is it necessary to keep any of the cases open?

In the + meantime, remember that if you need something else or have an additional question, you can + feel free to let me know, and I will be more than happy to assist you.
 
Looking + forward to hearing back from you. Have a wonderful day!
 
My best + regards,

Melissa + Bermudez
Support + Engineer
Azure / Backup and Recovery + Services

Email: v-mbermudez@microsoft.com
Working Hours: M to F - 7:00 AM to 4:00 PM CST

Manager: + Allan Delgado / v-aldelg@microsoft.com

Can’t reach + me? Contact ABRS Help / abrshelpdp@microsoft.com

+CommunicationDirection : Outbound +CommunicationType : Web +CreatedDate : 2/14/2024 2:24:16 PM +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets + /3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d/communications/590629b9-44cb-ee11-9079 + -6045bdef700d +Name : 590629b9-44cb-ee11-9079-6045bdef700d +ResourceGroupName : +Sender : jnajjar@microsoft.com +Subject : RE: test - TrackingID#2402130040005151 +Type : Microsoft.Support/communications ``` -{{ Add description here }} - +Returns communication details for a support ticket. \ No newline at end of file diff --git a/src/Support/Support.Autorest/examples/Get-AzSupportOperation.md b/src/Support/Support.Autorest/examples/Get-AzSupportOperation.md index 0371f56c36d2..ba39dfad7ff7 100644 --- a/src/Support/Support.Autorest/examples/Get-AzSupportOperation.md +++ b/src/Support/Support.Autorest/examples/Get-AzSupportOperation.md @@ -1,22 +1,21 @@ ### Example 1: {{ Add title here }} ```powershell -{{ Add code here }} +Get-AzSupportOperation ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Name +---- +Microsoft.Support/register/action +Microsoft.Support/lookUpResourceId/action +Microsoft.Support/checkNameAvailability/action +Microsoft.Support/services/read +Microsoft.Support/services/problemClassifications/read +Microsoft.Support/supportTickets/read +Microsoft.Support/supportTickets/write +Microsoft.Support/operationresults/read +Microsoft.Support/operationsstatus/read +Microsoft.Support/operations/read ``` -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - +Lists all the available Microsoft Support REST API operations. \ No newline at end of file diff --git a/src/Support/Support.Autorest/examples/Get-AzSupportTicket.md b/src/Support/Support.Autorest/examples/Get-AzSupportTicket.md index 0371f56c36d2..f0d353c257c2 100644 --- a/src/Support/Support.Autorest/examples/Get-AzSupportTicket.md +++ b/src/Support/Support.Autorest/examples/Get-AzSupportTicket.md @@ -1,22 +1,71 @@ -### Example 1: {{ Add title here }} +### Example 1: Get list of support tickets at subscription level ```powershell -{{ Add code here }} + Get-AzSupportTicket -Filter "CreatedDate ge 2024-02-21" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` +Name ResourceGroupName +---- ----------------- +test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +test1-8fd280ac-966b-41da-b6f5-ad630c784feb +test-8fd280ac-966b-41da-b6f5-ad630c784feb +test1-a31f113b-8f99-4a8d-8016-33aec8165a20 -{{ Add description here }} +Lists all the support tickets for an Azure subscription -### Example 2: {{ Add title here }} +### Example 2: Get a support ticket at subscription level ```powershell -{{ Add code here }} + Get-AzSupportTicket -SupportTicketName "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +AdvancedDiagnosticConsent : No +ContactDetailAdditionalEmailAddress : +ContactDetailCountry : USA +ContactDetailFirstName : test +ContactDetailLastName : test +ContactDetailPhoneNumber : +ContactDetailPreferredContactMethod : Email +ContactDetailPreferredSupportLanguage : en-US +ContactDetailPreferredTimeZone : Pacific Standard Time +ContactDetailPrimaryEmailAddress : test@test.com +CreatedDate : 2/22/2024 12:55:38 AM +Description : test ticket - please ignore and close +EnrollmentId : +FileWorkspaceName : 2402220010000447 +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Su + pport/supportTickets/test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +ModifiedDate : 2/22/2024 5:49:22 AM +Name : test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information +ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc + /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef +ProblemScopingQuestion : +ProblemStartTime : +QuotaTicketDetailQuotaChangeRequest : +QuotaTicketDetailQuotaChangeRequestSubType : +QuotaTicketDetailQuotaChangeRequestVersion : +Require24X7Response : False +ResourceGroupName : +SecondaryConsent : +ServiceDisplayName : Billing +ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc +ServiceLevelAgreementExpirationTime : 2/22/2024 8:56:00 PM +ServiceLevelAgreementSlaMinute : 480 +ServiceLevelAgreementStartTime : 2/22/2024 12:55:38 AM +Severity : Minimal +Status : Updating +SupportEngineerEmailAddress : v-cameza@microsoft.com +SupportPlanDisplayName : Azure Support Plan - Internal +SupportPlanId : U291cmNlOkF6dXJlTW9kZXJuLFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05ND + kzLWI2NWRhY2U5OTgxMyxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMsT2ZmZXJJZDpNUy1BWlItMDAx + NVAs +SupportPlanType : Azure Internal +SupportTicketId : 2402220010000447 +TechnicalTicketDetailResourceId : +Title : test ticket - please ignore and close +Type : Microsoft.Support/supportTickets ``` -{{ Add description here }} - +Get ticket details for an Azure subscription \ No newline at end of file diff --git a/src/Support/Support.Autorest/examples/Get-AzSupportTicketsNoSubscription.md b/src/Support/Support.Autorest/examples/Get-AzSupportTicketsNoSubscription.md index 0371f56c36d2..843e9939105f 100644 --- a/src/Support/Support.Autorest/examples/Get-AzSupportTicketsNoSubscription.md +++ b/src/Support/Support.Autorest/examples/Get-AzSupportTicketsNoSubscription.md @@ -1,22 +1,75 @@ -### Example 1: {{ Add title here }} +### Example 1: Gets list of support tickets at tenant level ```powershell -{{ Add code here }} + Get-AzSupportTicketsNoSubscription ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Name ResourceGroupName +---- ----------------- +test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +test1-8fd280ac-966b-41da-b6f5-ad630c784feb +test-8fd280ac-966b-41da-b6f5-ad630c784feb +test1-a31f113b-8f99-4a8d-8016-33aec8165a20 +test-a31f113b-8f99-4a8d-8016-33aec8165a20 +test1-9fbdfed4-20e5-47ee-b36e-455ca16bb46b +test-9fbdfed4-20e5-47ee-b36e-455ca16bb46b +test-1c0ad9a1-f2fb-44a7-b776-7400e0b286a8 ``` -{{ Add description here }} +Lists all the support tickets. -### Example 2: {{ Add title here }} +### Example 2: Get support ticket at tenant level ```powershell -{{ Add code here }} + Get-AzSupportTicketsNoSubscription -SupportTicketName "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +AdvancedDiagnosticConsent : No +ContactDetailAdditionalEmailAddress : +ContactDetailCountry : USA +ContactDetailFirstName : test +ContactDetailLastName : test +ContactDetailPhoneNumber : +ContactDetailPreferredContactMethod : Email +ContactDetailPreferredSupportLanguage : en-US +ContactDetailPreferredTimeZone : Pacific Standard Time +ContactDetailPrimaryEmailAddress : test@test.com +CreatedDate : 2/22/2024 12:56:11 AM +Description : test ticket - please ignore and close +EnrollmentId : +FileWorkspaceName : 2402220010000453 +Id : /providers/Microsoft.Support/supportTickets/test1-5dda17d0-a60d-4f4c-82e3- + 0fe3604c0ed4 +ModifiedDate : 2/22/2024 5:49:09 AM +Name : test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 +ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information +ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc + /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef +ProblemScopingQuestion : +ProblemStartTime : +QuotaTicketDetailQuotaChangeRequest : +QuotaTicketDetailQuotaChangeRequestSubType : +QuotaTicketDetailQuotaChangeRequestVersion : +Require24X7Response : False +ResourceGroupName : +SecondaryConsent : +ServiceDisplayName : Billing +ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc +ServiceLevelAgreementExpirationTime : 2/22/2024 8:57:00 PM +ServiceLevelAgreementSlaMinute : 480 +ServiceLevelAgreementStartTime : 2/22/2024 12:56:11 AM +Severity : Minimal +Status : Updating +SupportEngineerEmailAddress : v-cameza@microsoft.com +SupportPlanDisplayName : Basic support +SupportPlanId : U291cmNlOkZyZWUsRnJlZUlkOjAwMDAwMDAwLTAwMDAtMDAwMC0wMDAwLTAwMDAwMDAwMDAwOS + w= +SupportPlanType : Basic +SupportTicketId : 2402220010000453 +TechnicalTicketDetailResourceId : +Title : test ticket - please ignore and close +Type : Microsoft.Support/supportTickets ``` -{{ Add description here }} - +Lists all the support tickets \ No newline at end of file diff --git a/src/Support/Support.Autorest/examples/New-AzSupportCommunication.md b/src/Support/Support.Autorest/examples/New-AzSupportCommunication.md index 0371f56c36d2..6a1bfd9c43bc 100644 --- a/src/Support/Support.Autorest/examples/New-AzSupportCommunication.md +++ b/src/Support/Support.Autorest/examples/New-AzSupportCommunication.md @@ -1,22 +1,20 @@ -### Example 1: {{ Add title here }} +### Example 1: Adds communication to a support ticket at subscription level ```powershell -{{ Add code here }} + New-AzSupportCommunication -Name "test123" -SupportTicketName "test12345678" -Body "this is a test message from PS" -Subject "test subject" -Sender "test@test.com" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +Body :
this is a test message from PS
+CommunicationDirection : Inbound +CommunicationType : Web +CreatedDate : 2/22/2024 6:54:29 AM +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets + 45678/communications/test123 +Name : test123 +ResourceGroupName : +Sender : test@test.com +Subject : test subject - TrackingID#2402220010002574 +Type : Microsoft.Support/communications ``` -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - +Adds a new customer communication to an Azure support ticket \ No newline at end of file diff --git a/src/Support/Support.Autorest/examples/Update-AzSupportTicket.md b/src/Support/Support.Autorest/examples/Update-AzSupportTicket.md index 0371f56c36d2..235726e6a645 100644 --- a/src/Support/Support.Autorest/examples/Update-AzSupportTicket.md +++ b/src/Support/Support.Autorest/examples/Update-AzSupportTicket.md @@ -1,22 +1,54 @@ -### Example 1: {{ Add title here }} +### Example 1: - Updates the support ticket at subscription level ```powershell -{{ Add code here }} +Update-AzSupportTicket -Name "test12345678" -Status "Closed" ``` ```output -{{ Add output here (remove the output block if the example doesn't have an output) }} +AdvancedDiagnosticConsent : No +ContactDetailAdditionalEmailAddress : +ContactDetailCountry : USA +ContactDetailFirstName : test +ContactDetailLastName : test +ContactDetailPhoneNumber : +ContactDetailPreferredContactMethod : Email +ContactDetailPreferredSupportLanguage : en-US +ContactDetailPreferredTimeZone : Pacific Standard Time +ContactDetailPrimaryEmailAddress : test@test.com +CreatedDate : 2/22/2024 6:48:38 AM +Description : test ticket - please ignore and close +EnrollmentId : +FileWorkspaceName : 2402220010002574 +Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Su + pport/supportTickets/test12345678 +ModifiedDate : 2/22/2024 7:00:10 AM +Name : test12345678 +ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information +ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc + /problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef +ProblemScopingQuestion : +ProblemStartTime : +QuotaTicketDetailQuotaChangeRequest : +QuotaTicketDetailQuotaChangeRequestSubType : +QuotaTicketDetailQuotaChangeRequestVersion : +Require24X7Response : False +ResourceGroupName : +SecondaryConsent : +ServiceDisplayName : Billing +ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc +ServiceLevelAgreementExpirationTime : 2/22/2024 10:00:00 PM +ServiceLevelAgreementSlaMinute : 480 +ServiceLevelAgreementStartTime : 2/22/2024 6:48:38 AM +Severity : Minimal +Status : Closed +SupportEngineerEmailAddress : +SupportPlanDisplayName : Azure Support Plan - Internal +SupportPlanId : U291cmNlOkVBLFN1YnNjcmlwdGlvbklkOjc2Q0I3N0ZBLThCMTctNEVBQi05NDkzLUI2NURBQ0 + U5OTgxMyxPZmZlcklkOk1TLUFaUi0wMDE1UCxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMs +SupportPlanType : Azure Internal +SupportTicketId : 2402220010002574 +TechnicalTicketDetailResourceId : +Title : test ticket - please ignore and close +Type : Microsoft.Support/supportTickets ``` -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - +This API allows you to update the severity level, ticket status, advanced diagnostic consent and your contact information in the support ticket. \ No newline at end of file From 7ddff6c7e4308ed3b5f672ad992d96cc51a4f57b Mon Sep 17 00:00:00 2001 From: Shreya Kumar Date: Thu, 22 Feb 2024 14:26:45 -0800 Subject: [PATCH 3/9] resolve merge conflicts --- src/Support/Support.Autorest/Az.Support.psd1 | 2 +- src/Support/Support.Autorest/test/env.json | 4 ++++ src/Support/Support.Autorest/test/localEnv.json | 2 ++ src/Support/Support.Autorest/test/utils.ps1 | 12 ++++++++++++ 4 files changed, 19 insertions(+), 1 deletion(-) diff --git a/src/Support/Support.Autorest/Az.Support.psd1 b/src/Support/Support.Autorest/Az.Support.psd1 index e1cc8cac992b..d5778ffcde84 100644 --- a/src/Support/Support.Autorest/Az.Support.psd1 +++ b/src/Support/Support.Autorest/Az.Support.psd1 @@ -11,7 +11,7 @@ DotNetFrameworkVersion = '4.7.2' RequiredAssemblies = './bin/Az.Support.private.dll' FormatsToProcess = './Az.Support.format.ps1xml' - FunctionsToExport = 'Get-AzSupportChatTranscript', 'Get-AzSupportChatTranscriptsNoSubscription', 'Get-AzSupportCommunication', 'Get-AzSupportCommunicationsNoSubscription', 'Get-AzSupportFile', 'Get-AzSupportFilesNoSubscription', 'Get-AzSupportFileWorkspace', 'Get-AzSupportFileWorkspacesNoSubscription', 'Get-AzSupportOperation', 'Get-AzSupportProblemClassification', 'Get-AzSupportService', 'Get-AzSupportTicket', 'Get-AzSupportTicketChatTranscriptsNoSubscription', 'Get-AzSupportTicketCommunicationsNoSubscription', 'Get-AzSupportTicketsNoSubscription', 'Invoke-AzSupportUploadFile', 'Invoke-AzSupportUploadFilesNoSubscription', 'New-AzSupportCommunication', 'New-AzSupportCommunicationsNoSubscription', 'New-AzSupportFile', 'New-AzSupportFilesNoSubscription', 'New-AzSupportTicket', 'New-AzSupportTicketsNoSubscription', 'Test-AzSupportCommunicationNameAvailability', 'Test-AzSupportCommunicationsNoSubscriptionNameAvailability', 'Test-AzSupportTicketNameAvailability', 'Test-AzSupportTicketsNoSubscriptionNameAvailability', 'Update-AzSupportCommunication', 'Update-AzSupportCommunicationsNoSubscription', 'Update-AzSupportFile', 'Update-AzSupportFilesNoSubscription', 'Update-AzSupportTicket', 'Update-AzSupportTicketsNoSubscription' + FunctionsToExport = 'Get-AzSupportChatTranscript', 'Get-AzSupportChatTranscriptsNoSubscription', 'Get-AzSupportCommunication', 'Get-AzSupportCommunicationsNoSubscription', 'Get-AzSupportFile', 'Get-AzSupportFilesNoSubscription', 'Get-AzSupportFileWorkspace', 'Get-AzSupportFileWorkspacesNoSubscription', 'Get-AzSupportOperation', 'Get-AzSupportProblemClassification', 'Get-AzSupportService', 'Get-AzSupportTicket', 'Get-AzSupportTicketChatTranscriptsNoSubscription', 'Get-AzSupportTicketCommunicationsNoSubscription', 'Get-AzSupportTicketsNoSubscription', 'New-AzSupportCommunication', 'New-AzSupportCommunicationsNoSubscription', 'New-AzSupportFileAndUpload', 'New-AzSupportFileAndUploadNoSubscription', 'New-AzSupportFileWorkspace', 'New-AzSupportFileWorkspacesNoSubscription', 'New-AzSupportTicket', 'New-AzSupportTicketsNoSubscription', 'Test-AzSupportCommunicationNameAvailability', 'Test-AzSupportCommunicationsNoSubscriptionNameAvailability', 'Test-AzSupportTicketNameAvailability', 'Test-AzSupportTicketsNoSubscriptionNameAvailability', 'Update-AzSupportCommunication', 'Update-AzSupportCommunicationsNoSubscription', 'Update-AzSupportTicket', 'Update-AzSupportTicketsNoSubscription' PrivateData = @{ PSData = @{ Tags = 'Azure', 'ResourceManager', 'ARM', 'PSModule', 'Support' diff --git a/src/Support/Support.Autorest/test/env.json b/src/Support/Support.Autorest/test/env.json index e06bc19cdc75..8b143948f3f4 100644 --- a/src/Support/Support.Autorest/test/env.json +++ b/src/Support/Support.Autorest/test/env.json @@ -1,4 +1,8 @@ { + "FileWorkspaceNameSubscription": "test-ps-1c0f34c3-a77f-48f8-92ed-4bc40297b575", + "FileWorkspaceNameNoSubscription": "test-ps-c3365113-f08e-4317-936c-3d948a9dc191", + "BillingServiceId": "517f2da6-78fd-0498-4e22-ad26996b1dfc", + "BillingProblemClassificationId": "d0f16bf7-e011-3f3b-1c26-3147f84e0896", "ContactDetailPreferredTimeZone": "Pacific Standard Time", "SupportPlanTenant": "Basic support", "ServiceId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc", diff --git a/src/Support/Support.Autorest/test/localEnv.json b/src/Support/Support.Autorest/test/localEnv.json index 101b521ff102..be70cf58c7d6 100644 --- a/src/Support/Support.Autorest/test/localEnv.json +++ b/src/Support/Support.Autorest/test/localEnv.json @@ -1,4 +1,6 @@ { + "BillingProblemClassificationId": "d0f16bf7-e011-3f3b-1c26-3147f84e0896", + "BillingServiceId": "517f2da6-78fd-0498-4e22-ad26996b1dfc", "ContactDetailPreferredTimeZone": "Pacific Standard Time", "Title": "test ticket - please ignore and close", "Description": "test ticket - please ignore and close", diff --git a/src/Support/Support.Autorest/test/utils.ps1 b/src/Support/Support.Autorest/test/utils.ps1 index 9df1559a08f5..abd31fb0f3d3 100644 --- a/src/Support/Support.Autorest/test/utils.ps1 +++ b/src/Support/Support.Autorest/test/utils.ps1 @@ -44,6 +44,18 @@ function setupEnv() { $env.SubscriptionId = $sub = (Get-AzContext).Subscription.Id $env.Tenant = (Get-AzContext).Tenant.Id $testGuid = [guid]::NewGuid().ToString() + $env.BillingServiceId = "517f2da6-78fd-0498-4e22-ad26996b1dfc" + $env.BillingProblemClassificationId = "d0f16bf7-e011-3f3b-1c26-3147f84e0896" + $env.FileWorkspaceNameSubscription = "test-ps-$(New-Guid)" + $env.FileWorkspaceNameNoSubscription = "test-ps-$(New-Guid)" + + New-AzSupportFileWorkspace -Name $env.FileWorkspaceNameSubscription + New-AzSupportFileWorkspacesNoSubscription -Name $env.FileWorkspaceNameNoSubscription + + $testFilePath = Join-Path $PSScriptRoot files test2.txt + New-AzSupportFileAndUpload -WorkspaceName $env.FileWorkspaceNameSubscription -FilePath $testFilePath + New-AzSupportFileAndUploadNoSubscription -WorkspaceName $env.FileWorkspaceNameNoSubscription -FilePath $testFilePath + $testTicketName = "test-$testGuid" $advancedDiagnosticConsent = "no" $contactDetailPrimaryEmailAddress = "test@test.com" From 39253ec682c7872c1bf706e934d492294a16ddd9 Mon Sep 17 00:00:00 2001 From: Shreya Kumar Date: Fri, 23 Feb 2024 14:05:06 -0800 Subject: [PATCH 4/9] resolved PR comments --- .../docs/Get-AzSupportCommunication.md | 10 ++-- .../docs/Get-AzSupportTicket.md | 2 +- .../Get-AzSupportTicketsNoSubscription.md | 2 +- .../examples/Get-AzSupportCommunication.md | 10 ++-- .../examples/Get-AzSupportTicket.md | 2 +- .../Get-AzSupportTicketsNoSubscription.md | 2 +- .../test/Get-AzSupportTicket.Recording.json | 52 +++++++++---------- 7 files changed, 40 insertions(+), 40 deletions(-) diff --git a/src/Support/Support.Autorest/docs/Get-AzSupportCommunication.md b/src/Support/Support.Autorest/docs/Get-AzSupportCommunication.md index fd025a4b0fa4..1ab8b7885f65 100644 --- a/src/Support/Support.Autorest/docs/Get-AzSupportCommunication.md +++ b/src/Support/Support.Autorest/docs/Get-AzSupportCommunication.md @@ -99,10 +99,10 @@ Body : style="font-size:11.0pt">You can close these cases, thanks.

 

Jonathan Najjar
Test User
Software - Engineer
Azure CXP
jnajjar@microsoft.com

Azure CXP
test@test.com

Microsoft Logo

font-family:"Calibri",sans-serif">From: Melissa B <support@mail.support.microsoft.com>
Sent: Tuesday, February 13, 2024 11:43 - AM
To: Jonathan Najjar <jnajjar@microsoft.com>; Microsoft Support + AM
To: Test User <test@test.com>; Microsoft Support <supportmail@microsoft.com>
Cc: Melissa Bermudez (Tek Experts) <v-mbermudez@microsoft.com>
Subject: RE: test - TrackingID#2402130040005151

style="font-size:11.0pt">You can close these cases, thanks.

 

Jonathan Najjar
Test User
Software - Engineer
Azure CXP
jnajjar@microsoft.com

Azure CXP
test@test.com

Microsoft Logo

font-family:"Calibri",sans-serif">From: Melissa B <support@mail.support.microsoft.com>
Sent: Tuesday, February 13, 2024 11:43 - AM
To: Jonathan Najjar <jnajjar@microsoft.com>; Microsoft Support + AM
To: Test User <test@test.com>; Microsoft Support <supportmail@microsoft.com>
Cc: Melissa Bermudez (Tek Experts) <v-mbermudez@microsoft.com>
Subject: RE: test - TrackingID#2402130040005151

Date: Fri, 23 Feb 2024 14:17:18 -0800 Subject: [PATCH 5/9] get conflict file changes from grhuang/azsupport-autorest --- src/Support/Support.Autorest/Az.Support.psd1 | 2 +- src/Support/Support.Autorest/test/env.json | 28 +------ .../Support.Autorest/test/localEnv.json | 28 +------ src/Support/Support.Autorest/test/utils.ps1 | 75 +------------------ 4 files changed, 10 insertions(+), 123 deletions(-) diff --git a/src/Support/Support.Autorest/Az.Support.psd1 b/src/Support/Support.Autorest/Az.Support.psd1 index d5778ffcde84..536c91cde2ff 100644 --- a/src/Support/Support.Autorest/Az.Support.psd1 +++ b/src/Support/Support.Autorest/Az.Support.psd1 @@ -11,7 +11,7 @@ DotNetFrameworkVersion = '4.7.2' RequiredAssemblies = './bin/Az.Support.private.dll' FormatsToProcess = './Az.Support.format.ps1xml' - FunctionsToExport = 'Get-AzSupportChatTranscript', 'Get-AzSupportChatTranscriptsNoSubscription', 'Get-AzSupportCommunication', 'Get-AzSupportCommunicationsNoSubscription', 'Get-AzSupportFile', 'Get-AzSupportFilesNoSubscription', 'Get-AzSupportFileWorkspace', 'Get-AzSupportFileWorkspacesNoSubscription', 'Get-AzSupportOperation', 'Get-AzSupportProblemClassification', 'Get-AzSupportService', 'Get-AzSupportTicket', 'Get-AzSupportTicketChatTranscriptsNoSubscription', 'Get-AzSupportTicketCommunicationsNoSubscription', 'Get-AzSupportTicketsNoSubscription', 'New-AzSupportCommunication', 'New-AzSupportCommunicationsNoSubscription', 'New-AzSupportFileAndUpload', 'New-AzSupportFileAndUploadNoSubscription', 'New-AzSupportFileWorkspace', 'New-AzSupportFileWorkspacesNoSubscription', 'New-AzSupportTicket', 'New-AzSupportTicketsNoSubscription', 'Test-AzSupportCommunicationNameAvailability', 'Test-AzSupportCommunicationsNoSubscriptionNameAvailability', 'Test-AzSupportTicketNameAvailability', 'Test-AzSupportTicketsNoSubscriptionNameAvailability', 'Update-AzSupportCommunication', 'Update-AzSupportCommunicationsNoSubscription', 'Update-AzSupportTicket', 'Update-AzSupportTicketsNoSubscription' + FunctionsToExport = 'Get-AzSupportChatTranscript', 'Get-AzSupportChatTranscriptsNoSubscription', 'Get-AzSupportCommunication', 'Get-AzSupportCommunicationsNoSubscription', 'Get-AzSupportFile', 'Get-AzSupportFilesNoSubscription', 'Get-AzSupportFileWorkspace', 'Get-AzSupportFileWorkspacesNoSubscription', 'Get-AzSupportProblemClassification', 'Get-AzSupportService', 'Get-AzSupportTicket', 'Get-AzSupportTicketChatTranscriptsNoSubscription', 'Get-AzSupportTicketCommunicationsNoSubscription', 'Get-AzSupportTicketsNoSubscription', 'New-AzSupportCommunication', 'New-AzSupportCommunicationsNoSubscription', 'New-AzSupportFileAndUpload', 'New-AzSupportFileAndUploadNoSubscription', 'New-AzSupportFileWorkspace', 'New-AzSupportFileWorkspacesNoSubscription', 'New-AzSupportTicket', 'New-AzSupportTicketsNoSubscription', 'Test-AzSupportCommunicationNameAvailability', 'Test-AzSupportCommunicationsNoSubscriptionNameAvailability', 'Test-AzSupportTicketNameAvailability', 'Test-AzSupportTicketsNoSubscriptionNameAvailability', 'Update-AzSupportCommunication', 'Update-AzSupportCommunicationsNoSubscription', 'Update-AzSupportTicket', 'Update-AzSupportTicketsNoSubscription' PrivateData = @{ PSData = @{ Tags = 'Azure', 'ResourceManager', 'ARM', 'PSModule', 'Support' diff --git a/src/Support/Support.Autorest/test/env.json b/src/Support/Support.Autorest/test/env.json index 8b143948f3f4..c70f4f91f415 100644 --- a/src/Support/Support.Autorest/test/env.json +++ b/src/Support/Support.Autorest/test/env.json @@ -1,30 +1,8 @@ { + "SubscriptionId": "4df09db9-7a7e-450b-8f88-00fb97c277bd", "FileWorkspaceNameSubscription": "test-ps-1c0f34c3-a77f-48f8-92ed-4bc40297b575", "FileWorkspaceNameNoSubscription": "test-ps-c3365113-f08e-4317-936c-3d948a9dc191", + "Tenant": "d71d46f6-114f-4d2a-81c9-8fc86ba8801c", "BillingServiceId": "517f2da6-78fd-0498-4e22-ad26996b1dfc", - "BillingProblemClassificationId": "d0f16bf7-e011-3f3b-1c26-3147f84e0896", - "ContactDetailPreferredTimeZone": "Pacific Standard Time", - "SupportPlanTenant": "Basic support", - "ServiceId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc", - "Severity": "minimal", - "ContactDetailLastName": "test", - "AdvancedDiagnosticConsent": "no", - "SubscriptionId": "76cb77fa-8b17-4eab-9493-b65dace99813", - "CommunicationName1": "test1-msg-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", - "ContactDetailFirstName": "test", - "Sender": "sender@sender.com", - "SupportPlanSubscription": "Azure Support Plan - Internal", - "Subject": "this is a test subject", - "ContactDetailPreferredSupportLanguage": "en-US", - "Name": "test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", - "Tenant": "72f988bf-86f1-41af-91ab-2d7cd011db47", - "Description": "test ticket - please ignore and close", - "ContactDetailCountry": "usa", - "ProblemClassificationId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef", - "ContactDetailPrimaryEmailAddress": "test@test.com", - "Name1": "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", - "Title": "test ticket - please ignore and close", - "ContactDetailPreferredContactMethod": "email", - "Body": "this is a test body", - "CommunicationName": "test-msg-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4" + "BillingProblemClassificationId": "d0f16bf7-e011-3f3b-1c26-3147f84e0896" } diff --git a/src/Support/Support.Autorest/test/localEnv.json b/src/Support/Support.Autorest/test/localEnv.json index be70cf58c7d6..87d43c27480d 100644 --- a/src/Support/Support.Autorest/test/localEnv.json +++ b/src/Support/Support.Autorest/test/localEnv.json @@ -1,28 +1,6 @@ { + "SubscriptionId": "4df09db9-7a7e-450b-8f88-00fb97c277bd", + "Tenant": "d71d46f6-114f-4d2a-81c9-8fc86ba8801c", "BillingProblemClassificationId": "d0f16bf7-e011-3f3b-1c26-3147f84e0896", - "BillingServiceId": "517f2da6-78fd-0498-4e22-ad26996b1dfc", - "ContactDetailPreferredTimeZone": "Pacific Standard Time", - "Title": "test ticket - please ignore and close", - "Description": "test ticket - please ignore and close", - "Severity": "minimal", - "Name": "test-a31f113b-8f99-4a8d-8016-33aec8165a20", - "Name1": "test1-a31f113b-8f99-4a8d-8016-33aec8165a20", - "ContactDetailCountry": "usa", - "ContactDetailLastName": "test", - "Sender": "sender@sender.com", - "CommunicationName1": "test1-msg-a31f113b-8f99-4a8d-8016-33aec8165a20", - "ProblemClassificationId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef", - "ContactDetailPreferredContactMethod": "email", - "Subject": "this is a test subject", - "SubscriptionId": "76cb77fa-8b17-4eab-9493-b65dace99813", - "Body": "this is a test body", - "Tenant": "72f988bf-86f1-41af-91ab-2d7cd011db47", - "CommunicationName": "test-msg-a31f113b-8f99-4a8d-8016-33aec8165a20", - "ContactDetailPreferredSupportLanguage": "en-US", - "ServiceId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc", - "SupportPlanTenant": "Basic support", - "AdvancedDiagnosticConsent": "no", - "SupportPlanSubscription": "Azure Support Plan - Internal", - "ContactDetailFirstName": "test", - "ContactDetailPrimaryEmailAddress": "test@test.com" + "BillingServiceId": "517f2da6-78fd-0498-4e22-ad26996b1dfc" } diff --git a/src/Support/Support.Autorest/test/utils.ps1 b/src/Support/Support.Autorest/test/utils.ps1 index abd31fb0f3d3..413e85fecd45 100644 --- a/src/Support/Support.Autorest/test/utils.ps1 +++ b/src/Support/Support.Autorest/test/utils.ps1 @@ -41,11 +41,12 @@ $env | Add-Member -Type ScriptMethod -Value { param( [string]$key, [object]$val, function setupEnv() { # Preload subscriptionId and tenant from context, which will be used in test # as default. You could change them if needed. - $env.SubscriptionId = $sub = (Get-AzContext).Subscription.Id + $env.SubscriptionId = (Get-AzContext).Subscription.Id $env.Tenant = (Get-AzContext).Tenant.Id - $testGuid = [guid]::NewGuid().ToString() $env.BillingServiceId = "517f2da6-78fd-0498-4e22-ad26996b1dfc" $env.BillingProblemClassificationId = "d0f16bf7-e011-3f3b-1c26-3147f84e0896" + # For any resources you created for test, you should add it to $env here. + $env.FileWorkspaceNameSubscription = "test-ps-$(New-Guid)" $env.FileWorkspaceNameNoSubscription = "test-ps-$(New-Guid)" @@ -56,76 +57,6 @@ function setupEnv() { New-AzSupportFileAndUpload -WorkspaceName $env.FileWorkspaceNameSubscription -FilePath $testFilePath New-AzSupportFileAndUploadNoSubscription -WorkspaceName $env.FileWorkspaceNameNoSubscription -FilePath $testFilePath - $testTicketName = "test-$testGuid" - $advancedDiagnosticConsent = "no" - $contactDetailPrimaryEmailAddress = "test@test.com" - $contactDetailFirstName = "test" - $contactDetailLastName = "test" - $contactDetailPreferredContactMethod = "email" - $contactDetailPreferredTimeZone = "Pacific Standard Time" - $contactDetailPreferredSupportLanguage = "en-US" - $contactDetailCountry = "usa" - $description = "test ticket - please ignore and close" - $severity = "minimal" - $title = "test ticket - please ignore and close" - $serviceId = "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc" - $problemClassificationId = "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef" - write-host "creating test ticket" - $env.AddWithCache("Name", $testTicketName, $UsePreviousConfigForRecord) - $env.AddWithCache("AdvancedDiagnosticConsent", $advancedDiagnosticConsent, $UsePreviousConfigForRecord) - $env.AddWithCache("ContactDetailPrimaryEmailAddress", $contactDetailPrimaryEmailAddress, $UsePreviousConfigForRecord) - $env.AddWithCache("ContactDetailFirstName", $contactDetailFirstName, $UsePreviousConfigForRecord) - $env.AddWithCache("ContactDetailLastName", $contactDetailLastName, $UsePreviousConfigForRecord) - $env.AddWithCache("ContactDetailPreferredContactMethod", $contactDetailPreferredContactMethod, $UsePreviousConfigForRecord) - $env.AddWithCache("ContactDetailPreferredTimeZone", $contactDetailPreferredTimeZone, $UsePreviousConfigForRecord) - $env.AddWithCache("ContactDetailPreferredSupportLanguage", $contactDetailPreferredSupportLanguage, $UsePreviousConfigForRecord) - $env.AddWithCache("ContactDetailCountry", $contactDetailCountry, $UsePreviousConfigForRecord) - $env.AddWithCache("Description", $description, $UsePreviousConfigForRecord) - $env.AddWithCache("Severity", $severity, $UsePreviousConfigForRecord) - $env.AddWithCache("Title", $title, $UsePreviousConfigForRecord) - $env.AddWithCache("ServiceId", $serviceId, $UsePreviousConfigForRecord) - $env.AddWithCache("ProblemClassificationId", $problemClassificationId, $UsePreviousConfigForRecord) - - $testTicketName1 = "test1-$testGuid" - $communicationName = "test-msg-$testGuid" - $communicationName1 = "test1-msg-$testGuid" - $msgSender = "sender@sender.com" - $subject = "this is a test subject" - $body = "this is a test body" - - write-host "creating test message" - $env.AddWithCache("Name1", $testTicketName1, $UsePreviousConfigForRecord) - $env.AddWithCache("CommunicationName", $communicationName, $UsePreviousConfigForRecord) - $env.AddWithCache("CommunicationName1", $communicationName1, $UsePreviousConfigForRecord) - $env.AddWithCache("Sender", $msgSender, $UsePreviousConfigForRecord) - $env.AddWithCache("Subject", $subject, $UsePreviousConfigForRecord) - $env.AddWithCache("Body", $body, $UsePreviousConfigForRecord) - - write-host "creating a support ticket request at subscription level" - $supportTicketSubscription = New-AzSupportTicket -Name $env.Name -AdvancedDiagnosticConsent $env.AdvancedDiagnosticConsent -ContactDetailCountry $env.ContactDetailCountry -ContactDetailFirstName $env.ContactDetailFirstName -ContactDetailLastName $env.ContactDetailLastName -ContactDetailPreferredContactMethod $env.ContactDetailPreferredContactMethod -ContactDetailPreferredSupportLanguage $env.ContactDetailPreferredSupportLanguage -ContactDetailPreferredTimeZone $env.ContactDetailPreferredTimeZone -ContactDetailPrimaryEmailAddress $env.ContactDetailPrimaryEmailAddress -Description $env.Description -ProblemClassificationId $env.ProblemClassificationId -ServiceId $env.ServiceId -Severity $env.Severity -Title $env.Title - - write-host "adding a message at subscription level" - if($supportTicketSubscription.SupportPlanDisplayName -eq "Basic support" || $supportTicket.SupportPlanDisplayName -eq "Free"){ - write-host "cannot create, update support tickets and add communication operations for tickets with free support plan" - } - else{ - New-AzSupportCommunication -Name $env.CommunicationName -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject - } - write-host "creating a support ticket request at tenant level" - $supportTicketTenant = New-AzSupportTicketsNoSubscription -SupportTicketName $env.Name -AdvancedDiagnosticConsent $env.AdvancedDiagnosticConsent -ContactDetailCountry $env.ContactDetailCountry -ContactDetailFirstName $env.ContactDetailFirstName -ContactDetailLastName $env.ContactDetailLastName -ContactDetailPreferredContactMethod $env.ContactDetailPreferredContactMethod -ContactDetailPreferredSupportLanguage $env.ContactDetailPreferredSupportLanguage -ContactDetailPreferredTimeZone $env.ContactDetailPreferredTimeZone -ContactDetailPrimaryEmailAddress $env.ContactDetailPrimaryEmailAddress -Description $env.Description -ProblemClassificationId $env.ProblemClassificationId -ServiceId $env.ServiceId -Severity $env.Severity -Title $env.Title - - write-host "adding a message at tenant level" - if($supportTicketTenant.SupportPlanDisplayName -eq "Basic support" || $supportTicket.SupportPlanDisplayName -eq "Free"){ - write-host "cannot create, update support tickets and add communication operations for tickets with free support plan" - } - else{ - New-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject - } - - $env.AddWithCache("SupportPlanSubscription", $supportTicketSubscription.SupportPlanDisplayName.ToString(), $UsePreviousConfigForRecord) - $env.AddWithCache("SupportPlanTenant", $supportTicketTenant.SupportPlanDisplayName.ToString(), $UsePreviousConfigForRecord) - - # For any resources you created for test, you should add it to $env here. $envFile = 'env.json' if ($TestMode -eq 'live') { $envFile = 'localEnv.json' From b59b1ff8072c65f420553d93272da6efc587fbfa Mon Sep 17 00:00:00 2001 From: Shreya Kumar Date: Fri, 23 Feb 2024 14:19:15 -0800 Subject: [PATCH 6/9] resolved merge conflict --- src/Support/Support.Autorest/Az.Support.psd1 | 2 +- src/Support/Support.Autorest/test/env.json | 28 ++++++- .../Support.Autorest/test/localEnv.json | 28 ++++++- src/Support/Support.Autorest/test/utils.ps1 | 75 ++++++++++++++++++- 4 files changed, 123 insertions(+), 10 deletions(-) diff --git a/src/Support/Support.Autorest/Az.Support.psd1 b/src/Support/Support.Autorest/Az.Support.psd1 index 536c91cde2ff..d5778ffcde84 100644 --- a/src/Support/Support.Autorest/Az.Support.psd1 +++ b/src/Support/Support.Autorest/Az.Support.psd1 @@ -11,7 +11,7 @@ DotNetFrameworkVersion = '4.7.2' RequiredAssemblies = './bin/Az.Support.private.dll' FormatsToProcess = './Az.Support.format.ps1xml' - FunctionsToExport = 'Get-AzSupportChatTranscript', 'Get-AzSupportChatTranscriptsNoSubscription', 'Get-AzSupportCommunication', 'Get-AzSupportCommunicationsNoSubscription', 'Get-AzSupportFile', 'Get-AzSupportFilesNoSubscription', 'Get-AzSupportFileWorkspace', 'Get-AzSupportFileWorkspacesNoSubscription', 'Get-AzSupportProblemClassification', 'Get-AzSupportService', 'Get-AzSupportTicket', 'Get-AzSupportTicketChatTranscriptsNoSubscription', 'Get-AzSupportTicketCommunicationsNoSubscription', 'Get-AzSupportTicketsNoSubscription', 'New-AzSupportCommunication', 'New-AzSupportCommunicationsNoSubscription', 'New-AzSupportFileAndUpload', 'New-AzSupportFileAndUploadNoSubscription', 'New-AzSupportFileWorkspace', 'New-AzSupportFileWorkspacesNoSubscription', 'New-AzSupportTicket', 'New-AzSupportTicketsNoSubscription', 'Test-AzSupportCommunicationNameAvailability', 'Test-AzSupportCommunicationsNoSubscriptionNameAvailability', 'Test-AzSupportTicketNameAvailability', 'Test-AzSupportTicketsNoSubscriptionNameAvailability', 'Update-AzSupportCommunication', 'Update-AzSupportCommunicationsNoSubscription', 'Update-AzSupportTicket', 'Update-AzSupportTicketsNoSubscription' + FunctionsToExport = 'Get-AzSupportChatTranscript', 'Get-AzSupportChatTranscriptsNoSubscription', 'Get-AzSupportCommunication', 'Get-AzSupportCommunicationsNoSubscription', 'Get-AzSupportFile', 'Get-AzSupportFilesNoSubscription', 'Get-AzSupportFileWorkspace', 'Get-AzSupportFileWorkspacesNoSubscription', 'Get-AzSupportOperation', 'Get-AzSupportProblemClassification', 'Get-AzSupportService', 'Get-AzSupportTicket', 'Get-AzSupportTicketChatTranscriptsNoSubscription', 'Get-AzSupportTicketCommunicationsNoSubscription', 'Get-AzSupportTicketsNoSubscription', 'New-AzSupportCommunication', 'New-AzSupportCommunicationsNoSubscription', 'New-AzSupportFileAndUpload', 'New-AzSupportFileAndUploadNoSubscription', 'New-AzSupportFileWorkspace', 'New-AzSupportFileWorkspacesNoSubscription', 'New-AzSupportTicket', 'New-AzSupportTicketsNoSubscription', 'Test-AzSupportCommunicationNameAvailability', 'Test-AzSupportCommunicationsNoSubscriptionNameAvailability', 'Test-AzSupportTicketNameAvailability', 'Test-AzSupportTicketsNoSubscriptionNameAvailability', 'Update-AzSupportCommunication', 'Update-AzSupportCommunicationsNoSubscription', 'Update-AzSupportTicket', 'Update-AzSupportTicketsNoSubscription' PrivateData = @{ PSData = @{ Tags = 'Azure', 'ResourceManager', 'ARM', 'PSModule', 'Support' diff --git a/src/Support/Support.Autorest/test/env.json b/src/Support/Support.Autorest/test/env.json index c70f4f91f415..8b143948f3f4 100644 --- a/src/Support/Support.Autorest/test/env.json +++ b/src/Support/Support.Autorest/test/env.json @@ -1,8 +1,30 @@ { - "SubscriptionId": "4df09db9-7a7e-450b-8f88-00fb97c277bd", "FileWorkspaceNameSubscription": "test-ps-1c0f34c3-a77f-48f8-92ed-4bc40297b575", "FileWorkspaceNameNoSubscription": "test-ps-c3365113-f08e-4317-936c-3d948a9dc191", - "Tenant": "d71d46f6-114f-4d2a-81c9-8fc86ba8801c", "BillingServiceId": "517f2da6-78fd-0498-4e22-ad26996b1dfc", - "BillingProblemClassificationId": "d0f16bf7-e011-3f3b-1c26-3147f84e0896" + "BillingProblemClassificationId": "d0f16bf7-e011-3f3b-1c26-3147f84e0896", + "ContactDetailPreferredTimeZone": "Pacific Standard Time", + "SupportPlanTenant": "Basic support", + "ServiceId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc", + "Severity": "minimal", + "ContactDetailLastName": "test", + "AdvancedDiagnosticConsent": "no", + "SubscriptionId": "76cb77fa-8b17-4eab-9493-b65dace99813", + "CommunicationName1": "test1-msg-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", + "ContactDetailFirstName": "test", + "Sender": "sender@sender.com", + "SupportPlanSubscription": "Azure Support Plan - Internal", + "Subject": "this is a test subject", + "ContactDetailPreferredSupportLanguage": "en-US", + "Name": "test-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", + "Tenant": "72f988bf-86f1-41af-91ab-2d7cd011db47", + "Description": "test ticket - please ignore and close", + "ContactDetailCountry": "usa", + "ProblemClassificationId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef", + "ContactDetailPrimaryEmailAddress": "test@test.com", + "Name1": "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4", + "Title": "test ticket - please ignore and close", + "ContactDetailPreferredContactMethod": "email", + "Body": "this is a test body", + "CommunicationName": "test-msg-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4" } diff --git a/src/Support/Support.Autorest/test/localEnv.json b/src/Support/Support.Autorest/test/localEnv.json index 87d43c27480d..be70cf58c7d6 100644 --- a/src/Support/Support.Autorest/test/localEnv.json +++ b/src/Support/Support.Autorest/test/localEnv.json @@ -1,6 +1,28 @@ { - "SubscriptionId": "4df09db9-7a7e-450b-8f88-00fb97c277bd", - "Tenant": "d71d46f6-114f-4d2a-81c9-8fc86ba8801c", "BillingProblemClassificationId": "d0f16bf7-e011-3f3b-1c26-3147f84e0896", - "BillingServiceId": "517f2da6-78fd-0498-4e22-ad26996b1dfc" + "BillingServiceId": "517f2da6-78fd-0498-4e22-ad26996b1dfc", + "ContactDetailPreferredTimeZone": "Pacific Standard Time", + "Title": "test ticket - please ignore and close", + "Description": "test ticket - please ignore and close", + "Severity": "minimal", + "Name": "test-a31f113b-8f99-4a8d-8016-33aec8165a20", + "Name1": "test1-a31f113b-8f99-4a8d-8016-33aec8165a20", + "ContactDetailCountry": "usa", + "ContactDetailLastName": "test", + "Sender": "sender@sender.com", + "CommunicationName1": "test1-msg-a31f113b-8f99-4a8d-8016-33aec8165a20", + "ProblemClassificationId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef", + "ContactDetailPreferredContactMethod": "email", + "Subject": "this is a test subject", + "SubscriptionId": "76cb77fa-8b17-4eab-9493-b65dace99813", + "Body": "this is a test body", + "Tenant": "72f988bf-86f1-41af-91ab-2d7cd011db47", + "CommunicationName": "test-msg-a31f113b-8f99-4a8d-8016-33aec8165a20", + "ContactDetailPreferredSupportLanguage": "en-US", + "ServiceId": "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc", + "SupportPlanTenant": "Basic support", + "AdvancedDiagnosticConsent": "no", + "SupportPlanSubscription": "Azure Support Plan - Internal", + "ContactDetailFirstName": "test", + "ContactDetailPrimaryEmailAddress": "test@test.com" } diff --git a/src/Support/Support.Autorest/test/utils.ps1 b/src/Support/Support.Autorest/test/utils.ps1 index 413e85fecd45..abd31fb0f3d3 100644 --- a/src/Support/Support.Autorest/test/utils.ps1 +++ b/src/Support/Support.Autorest/test/utils.ps1 @@ -41,12 +41,11 @@ $env | Add-Member -Type ScriptMethod -Value { param( [string]$key, [object]$val, function setupEnv() { # Preload subscriptionId and tenant from context, which will be used in test # as default. You could change them if needed. - $env.SubscriptionId = (Get-AzContext).Subscription.Id + $env.SubscriptionId = $sub = (Get-AzContext).Subscription.Id $env.Tenant = (Get-AzContext).Tenant.Id + $testGuid = [guid]::NewGuid().ToString() $env.BillingServiceId = "517f2da6-78fd-0498-4e22-ad26996b1dfc" $env.BillingProblemClassificationId = "d0f16bf7-e011-3f3b-1c26-3147f84e0896" - # For any resources you created for test, you should add it to $env here. - $env.FileWorkspaceNameSubscription = "test-ps-$(New-Guid)" $env.FileWorkspaceNameNoSubscription = "test-ps-$(New-Guid)" @@ -57,6 +56,76 @@ function setupEnv() { New-AzSupportFileAndUpload -WorkspaceName $env.FileWorkspaceNameSubscription -FilePath $testFilePath New-AzSupportFileAndUploadNoSubscription -WorkspaceName $env.FileWorkspaceNameNoSubscription -FilePath $testFilePath + $testTicketName = "test-$testGuid" + $advancedDiagnosticConsent = "no" + $contactDetailPrimaryEmailAddress = "test@test.com" + $contactDetailFirstName = "test" + $contactDetailLastName = "test" + $contactDetailPreferredContactMethod = "email" + $contactDetailPreferredTimeZone = "Pacific Standard Time" + $contactDetailPreferredSupportLanguage = "en-US" + $contactDetailCountry = "usa" + $description = "test ticket - please ignore and close" + $severity = "minimal" + $title = "test ticket - please ignore and close" + $serviceId = "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc" + $problemClassificationId = "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef" + write-host "creating test ticket" + $env.AddWithCache("Name", $testTicketName, $UsePreviousConfigForRecord) + $env.AddWithCache("AdvancedDiagnosticConsent", $advancedDiagnosticConsent, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailPrimaryEmailAddress", $contactDetailPrimaryEmailAddress, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailFirstName", $contactDetailFirstName, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailLastName", $contactDetailLastName, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailPreferredContactMethod", $contactDetailPreferredContactMethod, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailPreferredTimeZone", $contactDetailPreferredTimeZone, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailPreferredSupportLanguage", $contactDetailPreferredSupportLanguage, $UsePreviousConfigForRecord) + $env.AddWithCache("ContactDetailCountry", $contactDetailCountry, $UsePreviousConfigForRecord) + $env.AddWithCache("Description", $description, $UsePreviousConfigForRecord) + $env.AddWithCache("Severity", $severity, $UsePreviousConfigForRecord) + $env.AddWithCache("Title", $title, $UsePreviousConfigForRecord) + $env.AddWithCache("ServiceId", $serviceId, $UsePreviousConfigForRecord) + $env.AddWithCache("ProblemClassificationId", $problemClassificationId, $UsePreviousConfigForRecord) + + $testTicketName1 = "test1-$testGuid" + $communicationName = "test-msg-$testGuid" + $communicationName1 = "test1-msg-$testGuid" + $msgSender = "sender@sender.com" + $subject = "this is a test subject" + $body = "this is a test body" + + write-host "creating test message" + $env.AddWithCache("Name1", $testTicketName1, $UsePreviousConfigForRecord) + $env.AddWithCache("CommunicationName", $communicationName, $UsePreviousConfigForRecord) + $env.AddWithCache("CommunicationName1", $communicationName1, $UsePreviousConfigForRecord) + $env.AddWithCache("Sender", $msgSender, $UsePreviousConfigForRecord) + $env.AddWithCache("Subject", $subject, $UsePreviousConfigForRecord) + $env.AddWithCache("Body", $body, $UsePreviousConfigForRecord) + + write-host "creating a support ticket request at subscription level" + $supportTicketSubscription = New-AzSupportTicket -Name $env.Name -AdvancedDiagnosticConsent $env.AdvancedDiagnosticConsent -ContactDetailCountry $env.ContactDetailCountry -ContactDetailFirstName $env.ContactDetailFirstName -ContactDetailLastName $env.ContactDetailLastName -ContactDetailPreferredContactMethod $env.ContactDetailPreferredContactMethod -ContactDetailPreferredSupportLanguage $env.ContactDetailPreferredSupportLanguage -ContactDetailPreferredTimeZone $env.ContactDetailPreferredTimeZone -ContactDetailPrimaryEmailAddress $env.ContactDetailPrimaryEmailAddress -Description $env.Description -ProblemClassificationId $env.ProblemClassificationId -ServiceId $env.ServiceId -Severity $env.Severity -Title $env.Title + + write-host "adding a message at subscription level" + if($supportTicketSubscription.SupportPlanDisplayName -eq "Basic support" || $supportTicket.SupportPlanDisplayName -eq "Free"){ + write-host "cannot create, update support tickets and add communication operations for tickets with free support plan" + } + else{ + New-AzSupportCommunication -Name $env.CommunicationName -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject + } + write-host "creating a support ticket request at tenant level" + $supportTicketTenant = New-AzSupportTicketsNoSubscription -SupportTicketName $env.Name -AdvancedDiagnosticConsent $env.AdvancedDiagnosticConsent -ContactDetailCountry $env.ContactDetailCountry -ContactDetailFirstName $env.ContactDetailFirstName -ContactDetailLastName $env.ContactDetailLastName -ContactDetailPreferredContactMethod $env.ContactDetailPreferredContactMethod -ContactDetailPreferredSupportLanguage $env.ContactDetailPreferredSupportLanguage -ContactDetailPreferredTimeZone $env.ContactDetailPreferredTimeZone -ContactDetailPrimaryEmailAddress $env.ContactDetailPrimaryEmailAddress -Description $env.Description -ProblemClassificationId $env.ProblemClassificationId -ServiceId $env.ServiceId -Severity $env.Severity -Title $env.Title + + write-host "adding a message at tenant level" + if($supportTicketTenant.SupportPlanDisplayName -eq "Basic support" || $supportTicket.SupportPlanDisplayName -eq "Free"){ + write-host "cannot create, update support tickets and add communication operations for tickets with free support plan" + } + else{ + New-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName -SupportTicketName $env.Name -Body $env.Body -Sender $env.Sender -Subject $env.Subject + } + + $env.AddWithCache("SupportPlanSubscription", $supportTicketSubscription.SupportPlanDisplayName.ToString(), $UsePreviousConfigForRecord) + $env.AddWithCache("SupportPlanTenant", $supportTicketTenant.SupportPlanDisplayName.ToString(), $UsePreviousConfigForRecord) + + # For any resources you created for test, you should add it to $env here. $envFile = 'env.json' if ($TestMode -eq 'live') { $envFile = 'localEnv.json' From ccbfdeedac64786e380894d158453191490499da Mon Sep 17 00:00:00 2001 From: Shreya Kumar Date: Fri, 23 Feb 2024 14:44:43 -0800 Subject: [PATCH 7/9] removed update communication sub and no sub scenarios --- .../docs/Update-AzSupportCommunication.md | 278 ------------------ ...e-AzSupportCommunicationsNoSubscription.md | 264 ----------------- .../examples/Update-AzSupportCommunication.md | 22 -- ...e-AzSupportCommunicationsNoSubscription.md | 22 -- .../Update-AzSupportCommunication.Tests.ps1 | 34 --- ...portCommunicationsNoSubscription.Tests.ps1 | 34 --- 6 files changed, 654 deletions(-) delete mode 100644 src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md delete mode 100644 src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md delete mode 100644 src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md delete mode 100644 src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md delete mode 100644 src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 delete mode 100644 src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 diff --git a/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md b/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md deleted file mode 100644 index 4dd39f1715b4..000000000000 --- a/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md +++ /dev/null @@ -1,278 +0,0 @@ ---- -external help file: -Module Name: Az.Support -online version: https://learn.microsoft.com/powershell/module/az.support/update-azsupportcommunication -schema: 2.0.0 ---- - -# Update-AzSupportCommunication - -## SYNOPSIS -Adds a new customer communication to an Azure support ticket. - -## SYNTAX - -### UpdateExpanded (Default) -``` -Update-AzSupportCommunication -Name -SupportTicketName [-SubscriptionId ] - [-Body ] [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] - [-Confirm] [-WhatIf] [] -``` - -### UpdateViaIdentityExpanded -``` -Update-AzSupportCommunication -InputObject [-Body ] [-Sender ] - [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] [] -``` - -### UpdateViaIdentitySupportTicketExpanded -``` -Update-AzSupportCommunication -Name -SupportTicketInputObject [-Body ] - [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] - [] -``` - -## DESCRIPTION -Adds a new customer communication to an Azure support ticket. - -## EXAMPLES - -### Example 1: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -## PARAMETERS - -### -AsJob -Run the command as a job - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Body -Body of the communication. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -DefaultProfile -The DefaultProfile parameter is not functional. -Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription. - -```yaml -Type: System.Management.Automation.PSObject -Parameter Sets: (All) -Aliases: AzureRMContext, AzureCredential - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -InputObject -Identity Parameter -To construct, see NOTES section for INPUTOBJECT properties and create a hash table. - -```yaml -Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity -Parameter Sets: UpdateViaIdentityExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: True (ByValue) -Accept wildcard characters: False -``` - -### -Name -Communication name. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded, UpdateViaIdentitySupportTicketExpanded -Aliases: CommunicationName - -Required: True -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -NoWait -Run the command asynchronously - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Sender -Email address of the sender. -This property is required if called by a service principal. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Subject -Subject of the communication. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -SubscriptionId -Azure subscription Id. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded -Aliases: - -Required: False -Position: Named -Default value: (Get-AzContext).Subscription.Id -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -SupportTicketInputObject -Identity Parameter -To construct, see NOTES section for SUPPORTTICKETINPUTOBJECT properties and create a hash table. - -```yaml -Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity -Parameter Sets: UpdateViaIdentitySupportTicketExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: True (ByValue) -Accept wildcard characters: False -``` - -### -SupportTicketName -Support ticket name. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Confirm -Prompts you for confirmation before running the cmdlet. - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: cf - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -WhatIf -Shows what would happen if the cmdlet runs. -The cmdlet is not run. - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: wi - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### CommonParameters -This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](http://go.microsoft.com/fwlink/?LinkID=113216). - -## INPUTS - -### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity - -## OUTPUTS - -### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ICommunicationDetails - -## NOTES - -## RELATED LINKS - diff --git a/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md b/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md deleted file mode 100644 index 408ca36d58a8..000000000000 --- a/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md +++ /dev/null @@ -1,264 +0,0 @@ ---- -external help file: -Module Name: Az.Support -online version: https://learn.microsoft.com/powershell/module/az.support/update-azsupportcommunicationsnosubscription -schema: 2.0.0 ---- - -# Update-AzSupportCommunicationsNoSubscription - -## SYNOPSIS -Adds a new customer communication to an Azure support ticket. - -## SYNTAX - -### UpdateExpanded (Default) -``` -Update-AzSupportCommunicationsNoSubscription -CommunicationName -SupportTicketName - [-Body ] [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] - [-Confirm] [-WhatIf] [] -``` - -### UpdateViaIdentityExpanded -``` -Update-AzSupportCommunicationsNoSubscription -InputObject [-Body ] - [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] - [] -``` - -### UpdateViaIdentitySupportTicketExpanded -``` -Update-AzSupportCommunicationsNoSubscription -CommunicationName - -SupportTicketInputObject [-Body ] [-Sender ] [-Subject ] - [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] [] -``` - -## DESCRIPTION -Adds a new customer communication to an Azure support ticket. - -## EXAMPLES - -### Example 1: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -## PARAMETERS - -### -AsJob -Run the command as a job - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Body -Body of the communication. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -CommunicationName -Communication name. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded, UpdateViaIdentitySupportTicketExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -DefaultProfile -The DefaultProfile parameter is not functional. -Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription. - -```yaml -Type: System.Management.Automation.PSObject -Parameter Sets: (All) -Aliases: AzureRMContext, AzureCredential - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -InputObject -Identity Parameter -To construct, see NOTES section for INPUTOBJECT properties and create a hash table. - -```yaml -Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity -Parameter Sets: UpdateViaIdentityExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: True (ByValue) -Accept wildcard characters: False -``` - -### -NoWait -Run the command asynchronously - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Sender -Email address of the sender. -This property is required if called by a service principal. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Subject -Subject of the communication. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -SupportTicketInputObject -Identity Parameter -To construct, see NOTES section for SUPPORTTICKETINPUTOBJECT properties and create a hash table. - -```yaml -Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity -Parameter Sets: UpdateViaIdentitySupportTicketExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: True (ByValue) -Accept wildcard characters: False -``` - -### -SupportTicketName -Support ticket name. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Confirm -Prompts you for confirmation before running the cmdlet. - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: cf - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -WhatIf -Shows what would happen if the cmdlet runs. -The cmdlet is not run. - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: wi - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### CommonParameters -This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](http://go.microsoft.com/fwlink/?LinkID=113216). - -## INPUTS - -### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity - -## OUTPUTS - -### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ICommunicationDetails - -## NOTES - -## RELATED LINKS - diff --git a/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md b/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md deleted file mode 100644 index 0371f56c36d2..000000000000 --- a/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md +++ /dev/null @@ -1,22 +0,0 @@ -### Example 1: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - diff --git a/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md b/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md deleted file mode 100644 index 0371f56c36d2..000000000000 --- a/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md +++ /dev/null @@ -1,22 +0,0 @@ -### Example 1: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - diff --git a/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 deleted file mode 100644 index 96802aff908a..000000000000 --- a/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 +++ /dev/null @@ -1,34 +0,0 @@ -if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportCommunication')) -{ - $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' - if (-Not (Test-Path -Path $loadEnvPath)) { - $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' - } - . ($loadEnvPath) - $TestRecordingFile = Join-Path $PSScriptRoot 'Update-AzSupportCommunication.Recording.json' - $currentPath = $PSScriptRoot - while(-not $mockingPath) { - $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File - $currentPath = Split-Path -Path $currentPath -Parent - } - . ($mockingPath | Select-Object -First 1).FullName -} - -Describe 'Update-AzSupportCommunication' { - - It 'UpdateExpanded' { - Mock Update-AzSupportCommunication{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} - - Update-AzSupportCommunication -Name $env.CommunicationName -SupportTicketName $env.Name -Body "Body changed" - - Assert-MockCalled Update-AzSupportCommunication -Exactly 1 - } - - It 'UpdateViaIdentitySupportTicketExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } - - It 'UpdateViaIdentityExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } -} diff --git a/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 deleted file mode 100644 index 77ed42120e1f..000000000000 --- a/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 +++ /dev/null @@ -1,34 +0,0 @@ -if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportCommunicationsNoSubscription')) -{ - $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' - if (-Not (Test-Path -Path $loadEnvPath)) { - $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' - } - . ($loadEnvPath) - $TestRecordingFile = Join-Path $PSScriptRoot 'Update-AzSupportCommunicationsNoSubscription.Recording.json' - $currentPath = $PSScriptRoot - while(-not $mockingPath) { - $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File - $currentPath = Split-Path -Path $currentPath -Parent - } - . ($mockingPath | Select-Object -First 1).FullName -} - -Describe 'Update-AzSupportCommunicationsNoSubscription' { - - It 'UpdateExpanded' { - Mock Update-AzSupportCommunicationsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} - - Update-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName -SupportTicketName $env.Name -Body "Body changed" - - Assert-MockCalled Update-AzSupportCommunicationsNoSubscription -Exactly 1 - } - - It 'UpdateViaIdentitySupportTicketExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } - - It 'UpdateViaIdentityExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } -} From 1a32d3b01d8ba37c170202d4bf0bf0c1be176cda Mon Sep 17 00:00:00 2001 From: Shreya Kumar Date: Fri, 23 Feb 2024 14:52:49 -0800 Subject: [PATCH 8/9] Revert "removed update communication sub and no sub scenarios" This reverts commit ccbfdeedac64786e380894d158453191490499da. --- .../docs/Update-AzSupportCommunication.md | 278 ++++++++++++++++++ ...e-AzSupportCommunicationsNoSubscription.md | 264 +++++++++++++++++ .../examples/Update-AzSupportCommunication.md | 22 ++ ...e-AzSupportCommunicationsNoSubscription.md | 22 ++ .../Update-AzSupportCommunication.Tests.ps1 | 34 +++ ...portCommunicationsNoSubscription.Tests.ps1 | 34 +++ 6 files changed, 654 insertions(+) create mode 100644 src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md create mode 100644 src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md create mode 100644 src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md create mode 100644 src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md create mode 100644 src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 create mode 100644 src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 diff --git a/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md b/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md new file mode 100644 index 000000000000..4dd39f1715b4 --- /dev/null +++ b/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md @@ -0,0 +1,278 @@ +--- +external help file: +Module Name: Az.Support +online version: https://learn.microsoft.com/powershell/module/az.support/update-azsupportcommunication +schema: 2.0.0 +--- + +# Update-AzSupportCommunication + +## SYNOPSIS +Adds a new customer communication to an Azure support ticket. + +## SYNTAX + +### UpdateExpanded (Default) +``` +Update-AzSupportCommunication -Name -SupportTicketName [-SubscriptionId ] + [-Body ] [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] + [-Confirm] [-WhatIf] [] +``` + +### UpdateViaIdentityExpanded +``` +Update-AzSupportCommunication -InputObject [-Body ] [-Sender ] + [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] [] +``` + +### UpdateViaIdentitySupportTicketExpanded +``` +Update-AzSupportCommunication -Name -SupportTicketInputObject [-Body ] + [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] + [] +``` + +## DESCRIPTION +Adds a new customer communication to an Azure support ticket. + +## EXAMPLES + +### Example 1: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + +### Example 2: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + +## PARAMETERS + +### -AsJob +Run the command as a job + +```yaml +Type: System.Management.Automation.SwitchParameter +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Body +Body of the communication. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -DefaultProfile +The DefaultProfile parameter is not functional. +Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription. + +```yaml +Type: System.Management.Automation.PSObject +Parameter Sets: (All) +Aliases: AzureRMContext, AzureCredential + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -InputObject +Identity Parameter +To construct, see NOTES section for INPUTOBJECT properties and create a hash table. + +```yaml +Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity +Parameter Sets: UpdateViaIdentityExpanded +Aliases: + +Required: True +Position: Named +Default value: None +Accept pipeline input: True (ByValue) +Accept wildcard characters: False +``` + +### -Name +Communication name. + +```yaml +Type: System.String +Parameter Sets: UpdateExpanded, UpdateViaIdentitySupportTicketExpanded +Aliases: CommunicationName + +Required: True +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -NoWait +Run the command asynchronously + +```yaml +Type: System.Management.Automation.SwitchParameter +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Sender +Email address of the sender. +This property is required if called by a service principal. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Subject +Subject of the communication. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -SubscriptionId +Azure subscription Id. + +```yaml +Type: System.String +Parameter Sets: UpdateExpanded +Aliases: + +Required: False +Position: Named +Default value: (Get-AzContext).Subscription.Id +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -SupportTicketInputObject +Identity Parameter +To construct, see NOTES section for SUPPORTTICKETINPUTOBJECT properties and create a hash table. + +```yaml +Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity +Parameter Sets: UpdateViaIdentitySupportTicketExpanded +Aliases: + +Required: True +Position: Named +Default value: None +Accept pipeline input: True (ByValue) +Accept wildcard characters: False +``` + +### -SupportTicketName +Support ticket name. + +```yaml +Type: System.String +Parameter Sets: UpdateExpanded +Aliases: + +Required: True +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Confirm +Prompts you for confirmation before running the cmdlet. + +```yaml +Type: System.Management.Automation.SwitchParameter +Parameter Sets: (All) +Aliases: cf + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -WhatIf +Shows what would happen if the cmdlet runs. +The cmdlet is not run. + +```yaml +Type: System.Management.Automation.SwitchParameter +Parameter Sets: (All) +Aliases: wi + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### CommonParameters +This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](http://go.microsoft.com/fwlink/?LinkID=113216). + +## INPUTS + +### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity + +## OUTPUTS + +### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ICommunicationDetails + +## NOTES + +## RELATED LINKS + diff --git a/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md b/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md new file mode 100644 index 000000000000..408ca36d58a8 --- /dev/null +++ b/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md @@ -0,0 +1,264 @@ +--- +external help file: +Module Name: Az.Support +online version: https://learn.microsoft.com/powershell/module/az.support/update-azsupportcommunicationsnosubscription +schema: 2.0.0 +--- + +# Update-AzSupportCommunicationsNoSubscription + +## SYNOPSIS +Adds a new customer communication to an Azure support ticket. + +## SYNTAX + +### UpdateExpanded (Default) +``` +Update-AzSupportCommunicationsNoSubscription -CommunicationName -SupportTicketName + [-Body ] [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] + [-Confirm] [-WhatIf] [] +``` + +### UpdateViaIdentityExpanded +``` +Update-AzSupportCommunicationsNoSubscription -InputObject [-Body ] + [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] + [] +``` + +### UpdateViaIdentitySupportTicketExpanded +``` +Update-AzSupportCommunicationsNoSubscription -CommunicationName + -SupportTicketInputObject [-Body ] [-Sender ] [-Subject ] + [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] [] +``` + +## DESCRIPTION +Adds a new customer communication to an Azure support ticket. + +## EXAMPLES + +### Example 1: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + +### Example 2: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + +## PARAMETERS + +### -AsJob +Run the command as a job + +```yaml +Type: System.Management.Automation.SwitchParameter +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Body +Body of the communication. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -CommunicationName +Communication name. + +```yaml +Type: System.String +Parameter Sets: UpdateExpanded, UpdateViaIdentitySupportTicketExpanded +Aliases: + +Required: True +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -DefaultProfile +The DefaultProfile parameter is not functional. +Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription. + +```yaml +Type: System.Management.Automation.PSObject +Parameter Sets: (All) +Aliases: AzureRMContext, AzureCredential + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -InputObject +Identity Parameter +To construct, see NOTES section for INPUTOBJECT properties and create a hash table. + +```yaml +Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity +Parameter Sets: UpdateViaIdentityExpanded +Aliases: + +Required: True +Position: Named +Default value: None +Accept pipeline input: True (ByValue) +Accept wildcard characters: False +``` + +### -NoWait +Run the command asynchronously + +```yaml +Type: System.Management.Automation.SwitchParameter +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Sender +Email address of the sender. +This property is required if called by a service principal. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Subject +Subject of the communication. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -SupportTicketInputObject +Identity Parameter +To construct, see NOTES section for SUPPORTTICKETINPUTOBJECT properties and create a hash table. + +```yaml +Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity +Parameter Sets: UpdateViaIdentitySupportTicketExpanded +Aliases: + +Required: True +Position: Named +Default value: None +Accept pipeline input: True (ByValue) +Accept wildcard characters: False +``` + +### -SupportTicketName +Support ticket name. + +```yaml +Type: System.String +Parameter Sets: UpdateExpanded +Aliases: + +Required: True +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Confirm +Prompts you for confirmation before running the cmdlet. + +```yaml +Type: System.Management.Automation.SwitchParameter +Parameter Sets: (All) +Aliases: cf + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -WhatIf +Shows what would happen if the cmdlet runs. +The cmdlet is not run. + +```yaml +Type: System.Management.Automation.SwitchParameter +Parameter Sets: (All) +Aliases: wi + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### CommonParameters +This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](http://go.microsoft.com/fwlink/?LinkID=113216). + +## INPUTS + +### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity + +## OUTPUTS + +### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ICommunicationDetails + +## NOTES + +## RELATED LINKS + diff --git a/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md b/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md new file mode 100644 index 000000000000..0371f56c36d2 --- /dev/null +++ b/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md @@ -0,0 +1,22 @@ +### Example 1: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + +### Example 2: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + diff --git a/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md b/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md new file mode 100644 index 000000000000..0371f56c36d2 --- /dev/null +++ b/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md @@ -0,0 +1,22 @@ +### Example 1: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + +### Example 2: {{ Add title here }} +```powershell +{{ Add code here }} +``` + +```output +{{ Add output here (remove the output block if the example doesn't have an output) }} +``` + +{{ Add description here }} + diff --git a/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 new file mode 100644 index 000000000000..96802aff908a --- /dev/null +++ b/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 @@ -0,0 +1,34 @@ +if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportCommunication')) +{ + $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' + if (-Not (Test-Path -Path $loadEnvPath)) { + $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' + } + . ($loadEnvPath) + $TestRecordingFile = Join-Path $PSScriptRoot 'Update-AzSupportCommunication.Recording.json' + $currentPath = $PSScriptRoot + while(-not $mockingPath) { + $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File + $currentPath = Split-Path -Path $currentPath -Parent + } + . ($mockingPath | Select-Object -First 1).FullName +} + +Describe 'Update-AzSupportCommunication' { + + It 'UpdateExpanded' { + Mock Update-AzSupportCommunication{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + Update-AzSupportCommunication -Name $env.CommunicationName -SupportTicketName $env.Name -Body "Body changed" + + Assert-MockCalled Update-AzSupportCommunication -Exactly 1 + } + + It 'UpdateViaIdentitySupportTicketExpanded' -skip { + { throw [System.NotImplementedException] } | Should -Not -Throw + } + + It 'UpdateViaIdentityExpanded' -skip { + { throw [System.NotImplementedException] } | Should -Not -Throw + } +} diff --git a/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 new file mode 100644 index 000000000000..77ed42120e1f --- /dev/null +++ b/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 @@ -0,0 +1,34 @@ +if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportCommunicationsNoSubscription')) +{ + $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' + if (-Not (Test-Path -Path $loadEnvPath)) { + $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' + } + . ($loadEnvPath) + $TestRecordingFile = Join-Path $PSScriptRoot 'Update-AzSupportCommunicationsNoSubscription.Recording.json' + $currentPath = $PSScriptRoot + while(-not $mockingPath) { + $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File + $currentPath = Split-Path -Path $currentPath -Parent + } + . ($mockingPath | Select-Object -First 1).FullName +} + +Describe 'Update-AzSupportCommunicationsNoSubscription' { + + It 'UpdateExpanded' { + Mock Update-AzSupportCommunicationsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} + + Update-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName -SupportTicketName $env.Name -Body "Body changed" + + Assert-MockCalled Update-AzSupportCommunicationsNoSubscription -Exactly 1 + } + + It 'UpdateViaIdentitySupportTicketExpanded' -skip { + { throw [System.NotImplementedException] } | Should -Not -Throw + } + + It 'UpdateViaIdentityExpanded' -skip { + { throw [System.NotImplementedException] } | Should -Not -Throw + } +} From 1a21b8844db42b31a25641d09a8fe03bfd585115 Mon Sep 17 00:00:00 2001 From: Shreya Kumar Date: Fri, 23 Feb 2024 15:01:24 -0800 Subject: [PATCH 9/9] removed update communication sub and no sub scenarios , updated readme --- src/Support/Support.Autorest/README.md | 8 + .../docs/Update-AzSupportCommunication.md | 278 ------------------ ...e-AzSupportCommunicationsNoSubscription.md | 264 ----------------- .../examples/Update-AzSupportCommunication.md | 22 -- ...e-AzSupportCommunicationsNoSubscription.md | 22 -- .../Update-AzSupportCommunication.Tests.ps1 | 34 --- ...portCommunicationsNoSubscription.Tests.ps1 | 34 --- 7 files changed, 8 insertions(+), 654 deletions(-) delete mode 100644 src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md delete mode 100644 src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md delete mode 100644 src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md delete mode 100644 src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md delete mode 100644 src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 delete mode 100644 src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 diff --git a/src/Support/Support.Autorest/README.md b/src/Support/Support.Autorest/README.md index 0da9485bb2ad..12f7c2dfa56b 100644 --- a/src/Support/Support.Autorest/README.md +++ b/src/Support/Support.Autorest/README.md @@ -127,6 +127,14 @@ directive: verb: Invoke subject: UploadFilesNoSubscription hide: true + - where: + verb: Update + subject: Communication + remove: true + - where: + verb: Update + subject: CommunicationsNoSubscription + remove: true # Following are common directives which are normally required in all the RPs # 1. Remove the unexpanded parameter set # 2. For New-* cmdlets, ViaIdentity is not required diff --git a/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md b/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md deleted file mode 100644 index 4dd39f1715b4..000000000000 --- a/src/Support/Support.Autorest/docs/Update-AzSupportCommunication.md +++ /dev/null @@ -1,278 +0,0 @@ ---- -external help file: -Module Name: Az.Support -online version: https://learn.microsoft.com/powershell/module/az.support/update-azsupportcommunication -schema: 2.0.0 ---- - -# Update-AzSupportCommunication - -## SYNOPSIS -Adds a new customer communication to an Azure support ticket. - -## SYNTAX - -### UpdateExpanded (Default) -``` -Update-AzSupportCommunication -Name -SupportTicketName [-SubscriptionId ] - [-Body ] [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] - [-Confirm] [-WhatIf] [] -``` - -### UpdateViaIdentityExpanded -``` -Update-AzSupportCommunication -InputObject [-Body ] [-Sender ] - [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] [] -``` - -### UpdateViaIdentitySupportTicketExpanded -``` -Update-AzSupportCommunication -Name -SupportTicketInputObject [-Body ] - [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] - [] -``` - -## DESCRIPTION -Adds a new customer communication to an Azure support ticket. - -## EXAMPLES - -### Example 1: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -## PARAMETERS - -### -AsJob -Run the command as a job - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Body -Body of the communication. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -DefaultProfile -The DefaultProfile parameter is not functional. -Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription. - -```yaml -Type: System.Management.Automation.PSObject -Parameter Sets: (All) -Aliases: AzureRMContext, AzureCredential - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -InputObject -Identity Parameter -To construct, see NOTES section for INPUTOBJECT properties and create a hash table. - -```yaml -Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity -Parameter Sets: UpdateViaIdentityExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: True (ByValue) -Accept wildcard characters: False -``` - -### -Name -Communication name. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded, UpdateViaIdentitySupportTicketExpanded -Aliases: CommunicationName - -Required: True -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -NoWait -Run the command asynchronously - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Sender -Email address of the sender. -This property is required if called by a service principal. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Subject -Subject of the communication. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -SubscriptionId -Azure subscription Id. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded -Aliases: - -Required: False -Position: Named -Default value: (Get-AzContext).Subscription.Id -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -SupportTicketInputObject -Identity Parameter -To construct, see NOTES section for SUPPORTTICKETINPUTOBJECT properties and create a hash table. - -```yaml -Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity -Parameter Sets: UpdateViaIdentitySupportTicketExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: True (ByValue) -Accept wildcard characters: False -``` - -### -SupportTicketName -Support ticket name. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Confirm -Prompts you for confirmation before running the cmdlet. - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: cf - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -WhatIf -Shows what would happen if the cmdlet runs. -The cmdlet is not run. - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: wi - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### CommonParameters -This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](http://go.microsoft.com/fwlink/?LinkID=113216). - -## INPUTS - -### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity - -## OUTPUTS - -### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ICommunicationDetails - -## NOTES - -## RELATED LINKS - diff --git a/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md b/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md deleted file mode 100644 index 408ca36d58a8..000000000000 --- a/src/Support/Support.Autorest/docs/Update-AzSupportCommunicationsNoSubscription.md +++ /dev/null @@ -1,264 +0,0 @@ ---- -external help file: -Module Name: Az.Support -online version: https://learn.microsoft.com/powershell/module/az.support/update-azsupportcommunicationsnosubscription -schema: 2.0.0 ---- - -# Update-AzSupportCommunicationsNoSubscription - -## SYNOPSIS -Adds a new customer communication to an Azure support ticket. - -## SYNTAX - -### UpdateExpanded (Default) -``` -Update-AzSupportCommunicationsNoSubscription -CommunicationName -SupportTicketName - [-Body ] [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] - [-Confirm] [-WhatIf] [] -``` - -### UpdateViaIdentityExpanded -``` -Update-AzSupportCommunicationsNoSubscription -InputObject [-Body ] - [-Sender ] [-Subject ] [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] - [] -``` - -### UpdateViaIdentitySupportTicketExpanded -``` -Update-AzSupportCommunicationsNoSubscription -CommunicationName - -SupportTicketInputObject [-Body ] [-Sender ] [-Subject ] - [-DefaultProfile ] [-AsJob] [-NoWait] [-Confirm] [-WhatIf] [] -``` - -## DESCRIPTION -Adds a new customer communication to an Azure support ticket. - -## EXAMPLES - -### Example 1: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -## PARAMETERS - -### -AsJob -Run the command as a job - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Body -Body of the communication. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -CommunicationName -Communication name. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded, UpdateViaIdentitySupportTicketExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -DefaultProfile -The DefaultProfile parameter is not functional. -Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription. - -```yaml -Type: System.Management.Automation.PSObject -Parameter Sets: (All) -Aliases: AzureRMContext, AzureCredential - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -InputObject -Identity Parameter -To construct, see NOTES section for INPUTOBJECT properties and create a hash table. - -```yaml -Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity -Parameter Sets: UpdateViaIdentityExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: True (ByValue) -Accept wildcard characters: False -``` - -### -NoWait -Run the command asynchronously - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Sender -Email address of the sender. -This property is required if called by a service principal. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Subject -Subject of the communication. - -```yaml -Type: System.String -Parameter Sets: (All) -Aliases: - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -SupportTicketInputObject -Identity Parameter -To construct, see NOTES section for SUPPORTTICKETINPUTOBJECT properties and create a hash table. - -```yaml -Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity -Parameter Sets: UpdateViaIdentitySupportTicketExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: True (ByValue) -Accept wildcard characters: False -``` - -### -SupportTicketName -Support ticket name. - -```yaml -Type: System.String -Parameter Sets: UpdateExpanded -Aliases: - -Required: True -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -Confirm -Prompts you for confirmation before running the cmdlet. - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: cf - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### -WhatIf -Shows what would happen if the cmdlet runs. -The cmdlet is not run. - -```yaml -Type: System.Management.Automation.SwitchParameter -Parameter Sets: (All) -Aliases: wi - -Required: False -Position: Named -Default value: None -Accept pipeline input: False -Accept wildcard characters: False -``` - -### CommonParameters -This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](http://go.microsoft.com/fwlink/?LinkID=113216). - -## INPUTS - -### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity - -## OUTPUTS - -### Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ICommunicationDetails - -## NOTES - -## RELATED LINKS - diff --git a/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md b/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md deleted file mode 100644 index 0371f56c36d2..000000000000 --- a/src/Support/Support.Autorest/examples/Update-AzSupportCommunication.md +++ /dev/null @@ -1,22 +0,0 @@ -### Example 1: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - diff --git a/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md b/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md deleted file mode 100644 index 0371f56c36d2..000000000000 --- a/src/Support/Support.Autorest/examples/Update-AzSupportCommunicationsNoSubscription.md +++ /dev/null @@ -1,22 +0,0 @@ -### Example 1: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - -### Example 2: {{ Add title here }} -```powershell -{{ Add code here }} -``` - -```output -{{ Add output here (remove the output block if the example doesn't have an output) }} -``` - -{{ Add description here }} - diff --git a/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 deleted file mode 100644 index 96802aff908a..000000000000 --- a/src/Support/Support.Autorest/test/Update-AzSupportCommunication.Tests.ps1 +++ /dev/null @@ -1,34 +0,0 @@ -if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportCommunication')) -{ - $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' - if (-Not (Test-Path -Path $loadEnvPath)) { - $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' - } - . ($loadEnvPath) - $TestRecordingFile = Join-Path $PSScriptRoot 'Update-AzSupportCommunication.Recording.json' - $currentPath = $PSScriptRoot - while(-not $mockingPath) { - $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File - $currentPath = Split-Path -Path $currentPath -Parent - } - . ($mockingPath | Select-Object -First 1).FullName -} - -Describe 'Update-AzSupportCommunication' { - - It 'UpdateExpanded' { - Mock Update-AzSupportCommunication{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} - - Update-AzSupportCommunication -Name $env.CommunicationName -SupportTicketName $env.Name -Body "Body changed" - - Assert-MockCalled Update-AzSupportCommunication -Exactly 1 - } - - It 'UpdateViaIdentitySupportTicketExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } - - It 'UpdateViaIdentityExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } -} diff --git a/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 b/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 deleted file mode 100644 index 77ed42120e1f..000000000000 --- a/src/Support/Support.Autorest/test/Update-AzSupportCommunicationsNoSubscription.Tests.ps1 +++ /dev/null @@ -1,34 +0,0 @@ -if(($null -eq $TestName) -or ($TestName -contains 'Update-AzSupportCommunicationsNoSubscription')) -{ - $loadEnvPath = Join-Path $PSScriptRoot 'loadEnv.ps1' - if (-Not (Test-Path -Path $loadEnvPath)) { - $loadEnvPath = Join-Path $PSScriptRoot '..\loadEnv.ps1' - } - . ($loadEnvPath) - $TestRecordingFile = Join-Path $PSScriptRoot 'Update-AzSupportCommunicationsNoSubscription.Recording.json' - $currentPath = $PSScriptRoot - while(-not $mockingPath) { - $mockingPath = Get-ChildItem -Path $currentPath -Recurse -Include 'HttpPipelineMocking.ps1' -File - $currentPath = Split-Path -Path $currentPath -Parent - } - . ($mockingPath | Select-Object -First 1).FullName -} - -Describe 'Update-AzSupportCommunicationsNoSubscription' { - - It 'UpdateExpanded' { - Mock Update-AzSupportCommunicationsNoSubscription{ New-MockObject -Type "Microsoft.Azure.PowerShell.Cmdlets.Support.Models.CommunicationDetails"} - - Update-AzSupportCommunicationsNoSubscription -CommunicationName $env.CommunicationName -SupportTicketName $env.Name -Body "Body changed" - - Assert-MockCalled Update-AzSupportCommunicationsNoSubscription -Exactly 1 - } - - It 'UpdateViaIdentitySupportTicketExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } - - It 'UpdateViaIdentityExpanded' -skip { - { throw [System.NotImplementedException] } | Should -Not -Throw - } -}