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Transaction failed #368

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AlexCryptoFun opened this Issue Jan 19, 2019 · 11 comments

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@AlexCryptoFun
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AlexCryptoFun commented Jan 19, 2019

Transaction receiving failed
Express the problem in a single concise sentence

I withdraw from Hotbit exchange and they confirmed the transaction but on my wallet it failed
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behaviour:

  1. Run my wallet
  2. Did the withdraw from exchange
  3. Transaction pending for a while
  4. Transaction failed

Current behaviour
A clear and concise description of the erroneous behaviour which currently happens.

Expected behaviour
A clear and concise description of what you expected to happen.

windows 10

  • Windows, Mac, Linux, Android or iOS
  • OS version
  • BEAM Build number 1.0.3976
    cattura

Configuration, log, memory dump files (if applicable)
Add relevant files. The filenames and locations are described here: https://github.com/BeamMW/beam/wiki/Folder-and-file-locations

Log file(s) (if applicable)
Add relevant log file(s), located in the logs folder.

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@MiWCryptoCurrency

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MiWCryptoCurrency commented Jan 19, 2019

See issue #367 -- no need to worry. Its just an internal accounting display error. The latest development wallet correctly will migrate these 'failed' transactions and a rescan (new option) will update these to completed. Unfortunately there was a logic bug in how the wallet expired transactions. The actual UTXO (the monies) are safe onchain.

@AlexCryptoFun

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AlexCryptoFun commented Jan 19, 2019

Let's hope so. I am s big fan and I want to believe that BEAM will revolutionize the crypto world. So all I need to do is to install the new version of the wallet?

@gingervik gingervik added this to To do in Agile Atom 1.1 via automation Jan 20, 2019

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gingervik commented Jan 20, 2019

fixed in ver 1.1.4201 and checked
@AlexCryptoFun @MiWCryptoCurrency please, update your wallets and make rescan

@gingervik gingervik closed this Jan 20, 2019

Agile Atom 1.1 automation moved this from To do to Tested Jan 20, 2019

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AlexCryptoFun commented Jan 20, 2019

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AlexCryptoFun commented Jan 20, 2019

I installed the new wallet but the transaction is still label as failed.

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AlexCryptoFun commented Jan 20, 2019

fixed in ver 1.1.4201 and checked
@AlexCryptoFun @MiWCryptoCurrency please, update your wallets and make rescan

I did and nothing. Still label as failed transaction.

@mnanut

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mnanut commented Jan 21, 2019

Yes, I also have this problem. Two transactions went from completed to failed. I upgraded the wallet and still showing failed.
image

@AlexCryptoFun

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AlexCryptoFun commented Jan 21, 2019

Yes, I also have this problem. Two transactions went from completed to failed. I upgraded the wallet and still showing failed.
image

In my case the problem was from the exchange. The wallet seems to be ok. The exchange gave me my BEAM back on the exchange wallet. Maybe it is the same for you too.

@ChrisFrench

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ChrisFrench commented Jan 23, 2019

screen shot 2019-01-23 at 5 55 20 am

I have the same problem.

Contacted Hotbit for help. I only bought a little bit but was excited to play around with it test it out

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AlexCryptoFun commented Jan 23, 2019

The hotbit exchange seems to be un honest one. You have to have patience and to write them every day 😅. Tell them to put your BEAM back on the exchange wallet. It is easier for them.

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ChrisFrench commented Jan 25, 2019

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