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Added examples of how we support founders

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mkim383 committed Aug 20, 2018
1 parent 0fca18c commit 78ca0c5e74802c6000846cfeb29697ed7dd585e3
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@@ -386,7 +386,7 @@ In some cases, we only seek to put a small amount of money to work (for example,
The founders we back are our customers. We aspire to be the most useful investors per minute spent with us, and per dollar on the cap table. We want founders to want to work with us even if we weren't investors offering them money. (Though, for us to be willing to advise, we'd need the same level of conviction that we have when we're willing to invest.)
We want to work with startups the way they work, not the way that big companies or traditional investors work. We prefer to take the formality out of the investor-founder relationship. Instead of requesting board seats and scheduling formulaic calls, we share with founders and encourage them to reach out to us when we can help. Consider us “on speed dial.” We try to cut waste out of the process; starting a company is hard enough. If you want regular check-ins, sure.
We want to work with startups the way they work, not the way that big companies or traditional investors work. We prefer to take the formality out of the investor-founder relationship. Instead of requesting board seats and scheduling formulaic calls, we share with founders and encourage them to reach out to us when we can help. We've supported founders with everything from customer introductions to helping hire a critical new team member to sharing product feedback to thinking strategically about press. Consider us “on speed dial.” We try to cut waste out of the process; starting a company is hard enough. If you want regular check-ins, sure.
Our team works closely together -- we speak often and love helping each other, and we each know the full portfolio -- so every portfolio company has access to every member of our team. We think this is different to some other venture firms we’ve met -- we try to be a “no dysfunction” partner to you.

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