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ID4i / BarCollect Support

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ID4i provides globally unique IDs for single workpieces and a platform to manage and exchange data bound to IDs in an inter-organizational manner. For details, please refer to

This is the public support repository for ID4i and BarCollect. It tracks feature requests, support requests and bugs regarding the ID4i and BarCollect products and APIs.

If you are struggling to implement an API client or found something that is not working as expected, you've come to the right place.

If you haven't done so already, you can ...

If this did not help you solve your problem, please open an issue Please include the following in your request:

  • your ID4i user
  • the error id (if an error occured)

If you are reporting a bug, please let us know

  • what you expected
  • what actually happend
  • any error messages and error IDs
  • how to reproduce the issue
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