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This Bonterms Service Level Agreement (SLA) operates as an Attachment to the Bonterms Cloud Terms.

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Service-Level-Agreement

This Bonterms Service Level Agreement (SLA) operates as an Attachment to the Bonterms Cloud Terms.

About Bonterms

Bonterms is simplifying commercial contracting through Standard Agreements. Our enterprise Cloud Terms (with DPA and SLA Attachments), Professional Services Agreement (PSA) and Mutual NDA let the parties start from a balanced foundation and negotiate by Cover Page, not redlines. The Bonterms Platform will leverage our Standard Agreements to take collaborative dealmaking to the next level. Bonterms is lawyer-led and funded by XYZ Capital and Wilson Sonsini.

How to Use

  1. Review the SLA with your lawyer.
  2. Incorporate the SLA by reference as an Attachment on your Cloud Terms Cover Page (example).
  • Propose any changes to the SLA under Additional Terms on your Cloud Terms Cover Page (examples).
  1. Enter into the SLA when you sign the Cloud Terms Cover Page.

Open Source

The Service Level Agreement and all other Bonterms Standard Agreements are free to use under CC BY 4.0.

Feedback or questions?

Reach out to support@bonterms.com.

About

This Bonterms Service Level Agreement (SLA) operates as an Attachment to the Bonterms Cloud Terms.

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