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BookStack Discord Trial #1442

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TimmKroe opened this issue May 12, 2019 · 6 comments

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@TimmKroe
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commented May 12, 2019

Discord Server Link

https://discord.gg/AxDeaYE

Original Issue

Describe the feature you'd like
Just like many other Open Source projects it would be nice to have a central place where all contributors can meet to talk and discuss topics related to Bookstack.
The community could help new members with configuration mistakes or new contributors can ask simple questions directly without creating an issue on Github

Describe the benefits this feature would bring to BookStack users

  • better Community Support
  • improved way to communicate

@TimmKroe TimmKroe changed the title Central Place to talk & chat - official Bookstack Discord? central place to talk & chat - official Bookstack Discord? May 12, 2019

@TimmKroe

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commented May 16, 2019

I created a Server. I will transfer the ownership to @ssddanbrown as soon as he joins the server so he can manage it.

@ssddanbrown

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commented May 16, 2019

Liking the eagerness @TimmKroe. Not so sure on having an "Official" instant chat place myself though. I'll dump my thoughts:

Pros

  • Will offer faster communication, when needed.
  • Offers a non issue-focused placed for people to talk about the project which could lead to more positive conversations about BookStack rather than just its flaws.
  • Provides a lower barrier for people to ask questions or talk about the project, whereas GitHub may feel a bit intimidating to some, especially people that are less developer-focused.
  • Could possibly reduce issues raised here on GitHub, keeping things here a little more focused.

Cons

  • Is another community to moderate and support which could take a lot of time by itself.
  • The lower barrier to message, and the nature of instant messaging, may lead to many comments that are less detailed, welcoming or as thoughtful as they need to be, mine included.
  • The ease of instant conversation may entice people to jump straight in and start asking questions rather than searching for previous similar issues potentially leading to more duplication and busier issue management.
  • I'm personally pretty useless socially and tend to shy away from instant messaging. I'd be worried that I'd come across somewhat negative whereas on here the comments box and non-instant nature force me to think things through a bit and review how my comments could be perceived.

Will have a think, Could give it a try I guess, Never really used discord before, could have a look if there's anything to guide people to search existing issues here first before asking, to reduce the effect of some of the cons.

@HurchelYoung

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commented May 26, 2019

Go for it ssddanbrown. I completely agree with your pros and cons, and I also think the last pro (Could possibly reduce issues raised here on GitHub, keeping things here a little more focused) is well worth the effort. I've seen discord used in a few other development communities and most of the time there is not a lot of activity, however when a conversation is needed it really makes a difference. imho

@DirtyCajunRice

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commented Jun 6, 2019

Community support/help is a huge deal. Of the many communities I am a member and/or moderator of for github projects, almost all of them have MANY helpful people who share in information they have learned from their issues reducing the amount of support you personally would need to answer

+1 from me

Note: @TimmKroe The link has expired. Can you update with a permanent link?

@ssddanbrown ssddanbrown changed the title central place to talk & chat - official Bookstack Discord? BookStack Discord Trial Jun 23, 2019

@ssddanbrown ssddanbrown pinned this issue Jun 23, 2019

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commented Jun 23, 2019

Issue title updated and issue pinned for visibility to see how it goes.
If I'm happy with how things are going after a couple of months I'll update the readme with a prominent link and close this off.

Thanks for setting this up @TimmKroe

@TimmKroe

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commented Jun 25, 2019

@ssddanbrown could we integrate Github into the Discord a bit more? How about Webhooks for releases and issues?

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