diff --git a/docs/about-us/support.md b/docs/about-us/support.md index 11198d3c22d..c93ac174686 100644 --- a/docs/about-us/support.md +++ b/docs/about-us/support.md @@ -9,15 +9,15 @@ doc_type: 'reference' # ClickHouse Cloud support services -ClickHouse provides Support Services for our ClickHouse Cloud users and customers. Our objective is a Support Services team that represents the ClickHouse product – unparalleled performance, ease of use, and exceptionally fast, high-quality results. For details, [visit our ClickHouse Support Program](https://clickhouse.com/support/program/) page. +ClickHouse provides support services for our ClickHouse Cloud users and customers. Our objective is a support services team that represents the ClickHouse product – unparalleled performance, ease of use, and exceptionally fast, high-quality results. For details, [visit our ClickHouse Support Program](https://clickhouse.com/support/program/) page. [Login to the Cloud console](https://console.clickhouse.cloud/support) and select **Help -> Support** from the menu options to open a new support case and view the status of your submitted cases. You can also subscribe to our [status page](https://status.clickhouse.com) to get notified quickly about any incidents affecting our platform. :::note -Please note that only Subscription Customers have a Service Level Agreement on Support Incidents. If you are not currently a ClickHouse Cloud user – while we will try to answer your question, we'd encourage you to go instead to one of our Community resources: +Please note that only subscription customers have a service level agreement on support incidents. If you are not currently a ClickHouse Cloud user – while we will try to answer your question, we'd encourage you to go instead to one of our community resources: -- [ClickHouse Community Slack Channel](https://clickhouse.com/slack) -- [Other Community Options](https://github.com/ClickHouse/ClickHouse/blob/master/README.md#useful-links) +- [ClickHouse community Slack channel](https://clickhouse.com/slack) +- [Other community options](https://github.com/ClickHouse/ClickHouse/blob/master/README.md#useful-links) :::