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8 changes: 4 additions & 4 deletions docs/about-us/support.md
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# ClickHouse Cloud support services

ClickHouse provides Support Services for our ClickHouse Cloud users and customers. Our objective is a Support Services team that represents the ClickHouse product – unparalleled performance, ease of use, and exceptionally fast, high-quality results. For details, [visit our ClickHouse Support Program](https://clickhouse.com/support/program/) page.
ClickHouse provides support services for our ClickHouse Cloud users and customers. Our objective is a support services team that represents the ClickHouse product – unparalleled performance, ease of use, and exceptionally fast, high-quality results. For details, [visit our ClickHouse Support Program](https://clickhouse.com/support/program/) page.

[Login to the Cloud console](https://console.clickhouse.cloud/support) and select **Help -> Support** from the menu options to open a new support case and view the status of your submitted cases.

You can also subscribe to our [status page](https://status.clickhouse.com) to get notified quickly about any incidents affecting our platform.

:::note
Please note that only Subscription Customers have a Service Level Agreement on Support Incidents. If you are not currently a ClickHouse Cloud user – while we will try to answer your question, we'd encourage you to go instead to one of our Community resources:
Please note that only subscription customers have a service level agreement on support incidents. If you are not currently a ClickHouse Cloud user – while we will try to answer your question, we'd encourage you to go instead to one of our community resources:

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- [ClickHouse Community Slack Channel](https://clickhouse.com/slack)
- [Other Community Options](https://github.com/ClickHouse/ClickHouse/blob/master/README.md#useful-links)
- [ClickHouse community Slack channel](https://clickhouse.com/slack)
- [Other community options](https://github.com/ClickHouse/ClickHouse/blob/master/README.md#useful-links)
:::