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Endless spinning circle opening a document from the CODE owncloud client #526

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zubanst opened this issue Nov 5, 2020 · 2 comments
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@zubanst
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zubanst commented Nov 5, 2020

CODE server LOOLWSD 6.4.0 (git hash: 23e6a73) LOKit Collabora Office 6.4-10 (git hash: 8d2f2e3) installed on top of a Ubuntu server 18.04. LOOLWSD server works fine; from a browser I am able to connect to https://pennyitsupport.eu:9980/loleaflet/dist/admin/admin.html. (see screenshots)
Owncloud Collabora online WOPI-like Client 2.3.0 installed on top of Owncloud 10.4.1.3 production environment installed on Ubuntu server 18.04.
The configuration is fine; from the Owncloud web client, click on Office menu shows the list of office like documents recognized. (see screenshot).

**Issue:

Click on any document ends-up with a endless turning circle and the document never opens. Creating a new document, creates the document but never open it with the same endless turning circle.

The log file is attached
syslog.zip

Screenshots
Screenshot from 2020-11-05.zip

Desktop (please complete the following information)

  • OS: Ubuntu 18.04
  • Browser: FF
  • Version: 82
@zubanst zubanst added bug Something isn't working unconfirmed labels Nov 5, 2020
@zubanst
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zubanst commented Nov 15, 2020

When yous say unconfirmed, this means it doesn't happen to others? I can make available a VMware appliance with my installation. Is this a Owncloud client issue? Any feedback wold be appreciated.

@Ezinnem
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Ezinnem commented Aug 30, 2021

This issue does not seem to occur in the CODE 6.4.10 version.

@zubanst, please can you update your CODE version and test again?

@Ezinnem Ezinnem closed this as completed Aug 30, 2021
@Ezinnem Ezinnem reopened this Aug 30, 2021
@Ezinnem Ezinnem closed this as completed Sep 16, 2021
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