Navigator Error

[mail2aakash04]

Main error

An unexpected error occurred on Navigator start-up
psutil.AccessDenied (pid=3680)

Traceback

Traceback (most recent call last):
  File "C:\ProgramData\Anaconda2\lib\site-packages\anaconda_navigator\exceptions.py", line 75, in exception_handler
    return_value = func(*args, **kwargs)
  File "C:\ProgramData\Anaconda2\lib\site-packages\anaconda_navigator\app\start.py", line 108, in start_app
    if misc.load_pid() is None:  # A stale lock might be around
  File "C:\ProgramData\Anaconda2\lib\site-packages\anaconda_navigator\utils\misc.py", line 384, in load_pid
    cmds = process.cmdline()
  File "C:\ProgramData\Anaconda2\lib\site-packages\psutil\__init__.py", line 701, in cmdline
    return self._proc.cmdline()
  File "C:\ProgramData\Anaconda2\lib\site-packages\psutil\_pswindows.py", line 623, in wrapper
    raise AccessDenied(self.pid, self._name)
AccessDenied: psutil.AccessDenied (pid=3680)

System information

platform: win-64
version: 1.6.2
conda: 4.3.21
qt: 5.6.2
language: en_US
python: 2.7.13
os: Windows;7;6.1.7601;AMD64;Intel64 Family 6 Model 63 Stepping 2, GenuineIntel
pyqt: 5.6.0

[goanpeca]

Closing as duplicate of #1984

---

Please remember to update to the latest version of Navigator to include
the latest fixes.

Open a terminal (on Linux or Mac) or the Anaconda Command Prompt (on windows)
and type:

$ conda update conda
$ conda update anaconda-navigator
$ conda update navigator-updater

---

See Issue #1984 for more information on how to fix this.

Or you can run on the Terminal or Anaconda prompt:

anaconda-navigator --reset