From 40b021045a160b3ad3c3898fa5f1dcc108a5ea30 Mon Sep 17 00:00:00 2001 From: cortex-lp Date: Tue, 21 Oct 2025 16:13:53 +0100 Subject: [PATCH] update installation pre-requisites with new Fingerprint Generator output --- .../pre-installation.md | 35 +++++++++++++------ .../pre-installation.md | 25 ++++++++++--- .../pre-installation.md | 35 +++++++++++++------ .../pre-installation.md | 27 ++++++++++---- 4 files changed, 91 insertions(+), 31 deletions(-) diff --git a/content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/multiple-server-with-ha/pre-installation.md b/content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/multiple-server-with-ha/pre-installation.md index 2270db754..4b6d1d84c 100644 --- a/content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/multiple-server-with-ha/pre-installation.md +++ b/content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/multiple-server-with-ha/pre-installation.md @@ -23,19 +23,19 @@ To get a licence file and feature identifier take the following steps: ```text Web Application Server - MachineID: + Machine Name: Fingerprint: Application Server 1 - MachineID: + Machine Name: Fingerprint: Application Server 2 - MachineID: + Machine Name: Fingerprint: Application Server 3 - MachineID: + Machine Name: Fingerprint: Please also include a suitable {{% ctx %}} with {{% ctx %}} 7 feature identifier. @@ -43,14 +43,29 @@ To get a licence file and feature identifier take the following steps: 1. On each Application Server and the Web Application Server: 1. In a File Explorer, navigate to the Fingerprint generation folder inside the install file location, e.g. `C:\Install\Cortex Innovation {{< version >}} - Licence Fingerprint Generator Extract`. - 1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine ID and Fingerprint, e.g: + 1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine Name and Fingerprint, e.g: - ```text - MachineID: SERVER-NAME - Fingerprint: 111118BA104C928319E0CBAE30844CF8B7FD8BC414D1567844D1D0830089F1C9BF5C6 - ``` + ```text + System Hardware Identifiers: + Motherboard Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W + System Drive Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W + MAC Address (WMI) | A9B7C6D5E4F3G2H1J0K9L8M7N6P5Q4R3S2T1U0V9W8X7Y6Z5A4B3 + Machine GUID | Z1X2C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6 + System UUID | M9N8B7V6C5X4Z3A2S1D0F9G8H7J6K5L4Q3W2E1R0T9Y8U7I6O5P4 + Windows Device ID | Q1W2E3R4T5Y6U7I8O9P0A1S2D3F4G5H6J7K8L9Z0X1C2V3B4N5M6 + Windows Product ID | L0K9J8H7G6F5D4S3A2P1O0I9U8Y7T6R5E4W3Q2M1N0B9V8C7X6Z5 + MAC Address | X9C8V7B6N5M4A3S2D1F0G9H8J7K6L5Q4W3E2R1T0Y9U8I7O6P5A4 + Machine Name | E1R2T3Y4U5I6O7P8A9S0D1F2G3H4J5K6L7Z8X9C0V1B2N3M4Q5W6 + OS Version | U0Y9T8R7E6W5Q4L3K2J1H0G9F8D7S6A5P4O3I2U1Y0T9R8E7W6Q5 + User Name | C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6A7S8 + + ---------------------------------------------------- + + Machine Name: SERVER + Fingerprint: K8F2J9L0M3N6B7V5C4X1Z8A9S0D2E3G4H5T6U7I8O9P0Q1W2R3Y4K5L60052556DF425E + ``` - 1. Copy the output (Machine ID and Fingerprint) to the corresponding section of the text file created in the initial step. Note that the Machine ID can be changed to any string, provided that it is different for each server. + 1. Copy the output (Machine Name and Fingerprint) to the corresponding section of the text file created in the initial step. Note that the Machine Name can be changed to any string, provided that it is different for each server. 1. Request a licence and feature identifier by raising a case in the [{{% ctx %}} Service Portal][CORTEX Service Portal], including the contents of the text file containing all of the fingerprint and machine information in the body of the case. 1. When the licence and feature identifier have arrived, copy the file `Cortex.lic` to `%ProgramData%\Cortex\Licences` on the Web Application Server, creating the `Cortex` and `Licences` folders if they don't exist. Save the feature identifier for use when [Upgrading Gateway][]. diff --git a/content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/single-server-without-ha/pre-installation.md b/content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/single-server-without-ha/pre-installation.md index 94d1885b5..ce1dffbb8 100644 --- a/content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/single-server-without-ha/pre-installation.md +++ b/content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/single-server-without-ha/pre-installation.md @@ -23,21 +23,36 @@ To get a licence file and feature identifier take the following steps: ```text Web Application/Application Server - MachineID: + Machine Name: Fingerprint: Please also include a suitable {{% ctx %}} with {{% ctx %}} 7 feature identifier. ``` 1. In a File Explorer, navigate to the Fingerprint generation folder inside the install file location, e.g. `C:\Install\Cortex Innovation {{< version >}} - Licence Fingerprint Generator Extract`. -1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine ID and Fingerprint, e.g: +1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine Name and Fingerprint, e.g: ```text - MachineID: SERVER - Fingerprint: 111118BA104C928319E0CBAE30844CF8B7FD8BC414D1567844D1D0830089F1C9BF5C6 + System Hardware Identifiers: + Motherboard Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W + System Drive Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W + MAC Address (WMI) | A9B7C6D5E4F3G2H1J0K9L8M7N6P5Q4R3S2T1U0V9W8X7Y6Z5A4B3 + Machine GUID | Z1X2C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6 + System UUID | M9N8B7V6C5X4Z3A2S1D0F9G8H7J6K5L4Q3W2E1R0T9Y8U7I6O5P4 + Windows Device ID | Q1W2E3R4T5Y6U7I8O9P0A1S2D3F4G5H6J7K8L9Z0X1C2V3B4N5M6 + Windows Product ID | L0K9J8H7G6F5D4S3A2P1O0I9U8Y7T6R5E4W3Q2M1N0B9V8C7X6Z5 + MAC Address | X9C8V7B6N5M4A3S2D1F0G9H8J7K6L5Q4W3E2R1T0Y9U8I7O6P5A4 + Machine Name | E1R2T3Y4U5I6O7P8A9S0D1F2G3H4J5K6L7Z8X9C0V1B2N3M4Q5W6 + OS Version | U0Y9T8R7E6W5Q4L3K2J1H0G9F8D7S6A5P4O3I2U1Y0T9R8E7W6Q5 + User Name | C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6A7S8 + + ---------------------------------------------------- + + Machine Name: SERVER + Fingerprint: K8F2J9L0M3N6B7V5C4X1Z8A9S0D2E3G4H5T6U7I8O9P0Q1W2R3Y4K5L60052556DF425E ``` -1. Copy the output (Machine ID and Fingerprint) to the `Web Application/Application Server` section of the text file created in the initial step. Note that the Machine ID can be changed to any string. +1. Copy the output (Machine Name and Fingerprint) to the `Web Application/Application Server` section of the text file created in the initial step. Note that the Machine Name can be changed to any string. 1. Request a licence and feature identifier by raising a case in the [{{% ctx %}} Service Portal][CORTEX Service Portal], including the contents of the text file containing all of the fingerprint and machine information in the body of the case. 1. When the licence and feature identifier have arrived, copy the file `Cortex.lic` to `%ProgramData%\Cortex\Licences` on the Web Application Server, creating the `Cortex` and `Licences` folders if they don't exist. Save the feature identifier for use when [Upgrading Gateway][]. diff --git a/content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/multiple-server-with-ha/pre-installation.md b/content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/multiple-server-with-ha/pre-installation.md index d7856da31..3bff25bb9 100644 --- a/content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/multiple-server-with-ha/pre-installation.md +++ b/content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/multiple-server-with-ha/pre-installation.md @@ -23,19 +23,19 @@ To get a licence file and feature identifier take the following steps: ```text Web Application Server - MachineID: + Machine Name: Fingerprint: Application Server 1 - MachineID: + Machine Name: Fingerprint: Application Server 2 - MachineID: + Machine Name: Fingerprint: Application Server 3 - MachineID: + Machine Name: Fingerprint: Please also include a suitable {{% ctx %}} feature identifier. @@ -43,14 +43,29 @@ To get a licence file and feature identifier take the following steps: 1. On each Application Server and the Web Application Server: 1. In a File Explorer, navigate to the Fingerprint generation folder inside the install file location, e.g. `C:\Install\Cortex Innovation {{< version >}} - Licence Fingerprint Generator Extract`. - 1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine ID and Fingerprint, e.g: + 1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine Name and Fingerprint, e.g: - ```text - MachineID: SERVER-NAME - Fingerprint: 111118BA104C928319E0CBAE30844CF8B7FD8BC414D1567844D1D0830089F1C9BF5C6 - ``` + ```text + System Hardware Identifiers: + Motherboard Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W + System Drive Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W + MAC Address (WMI) | A9B7C6D5E4F3G2H1J0K9L8M7N6P5Q4R3S2T1U0V9W8X7Y6Z5A4B3 + Machine GUID | Z1X2C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6 + System UUID | M9N8B7V6C5X4Z3A2S1D0F9G8H7J6K5L4Q3W2E1R0T9Y8U7I6O5P4 + Windows Device ID | Q1W2E3R4T5Y6U7I8O9P0A1S2D3F4G5H6J7K8L9Z0X1C2V3B4N5M6 + Windows Product ID | L0K9J8H7G6F5D4S3A2P1O0I9U8Y7T6R5E4W3Q2M1N0B9V8C7X6Z5 + MAC Address | X9C8V7B6N5M4A3S2D1F0G9H8J7K6L5Q4W3E2R1T0Y9U8I7O6P5A4 + Machine Name | E1R2T3Y4U5I6O7P8A9S0D1F2G3H4J5K6L7Z8X9C0V1B2N3M4Q5W6 + OS Version | U0Y9T8R7E6W5Q4L3K2J1H0G9F8D7S6A5P4O3I2U1Y0T9R8E7W6Q5 + User Name | C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6A7S8 + + ---------------------------------------------------- + + Machine Name: SERVER + Fingerprint: K8F2J9L0M3N6B7V5C4X1Z8A9S0D2E3G4H5T6U7I8O9P0Q1W2R3Y4K5L60052556DF425E + ``` - 1. Copy the output (Machine ID and Fingerprint) to the corresponding section of the text file created in the initial step. Note that the Machine ID can be changed to any string, provided that it is different for each server. + 1. Copy the output (Machine Name and Fingerprint) to the corresponding section of the text file created in the initial step. Note that the Machine Name can be changed to any string, provided that it is different for each server. 1. Request a licence and feature identifier by raising a case in the [{{% ctx %}} Service Portal][CORTEX Service Portal], including the contents of the text file containing all of the fingerprint and machine information in the body of the case. 1. When the licence and feature identifier have arrived, copy the file `Cortex.lic` to `%ProgramData%\Cortex\Licences` on the Web Application Server, creating the `Cortex` and `Licences` folders if they don't exist. Save the feature identifier for use when [Installing Gateway][]. diff --git a/content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/single-server-without-ha/pre-installation.md b/content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/single-server-without-ha/pre-installation.md index 2e6cfbec3..f63b0a3a3 100644 --- a/content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/single-server-without-ha/pre-installation.md +++ b/content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/single-server-without-ha/pre-installation.md @@ -20,24 +20,39 @@ A valid {{% ctx %}} licence file and {{% ctx %}} feature identifier must be proc To get a licence file and feature identifier take the following steps: 1. Copy the following template to a text file: - + ```text Web Application/Application Server - MachineID: + Machine Name: Fingerprint: Please also include a suitable {{% ctx %}} feature identifier. ``` 1. In a File Explorer, navigate to the Fingerprint generation folder inside the install file location, e.g. `C:\Install\Cortex Innovation {{< version >}} - Licence Fingerprint Generator Extract`. -1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine ID and Fingerprint, e.g: +1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine Name and Fingerprint, e.g: ```text - MachineID: SERVER - Fingerprint: 111118BA104C928319E0CBAE30844CF8B7FD8BC414D1567844D1D0830089F1C9BF5C6 + System Hardware Identifiers: + Motherboard Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W + System Drive Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W + MAC Address (WMI) | A9B7C6D5E4F3G2H1J0K9L8M7N6P5Q4R3S2T1U0V9W8X7Y6Z5A4B3 + Machine GUID | Z1X2C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6 + System UUID | M9N8B7V6C5X4Z3A2S1D0F9G8H7J6K5L4Q3W2E1R0T9Y8U7I6O5P4 + Windows Device ID | Q1W2E3R4T5Y6U7I8O9P0A1S2D3F4G5H6J7K8L9Z0X1C2V3B4N5M6 + Windows Product ID | L0K9J8H7G6F5D4S3A2P1O0I9U8Y7T6R5E4W3Q2M1N0B9V8C7X6Z5 + MAC Address | X9C8V7B6N5M4A3S2D1F0G9H8J7K6L5Q4W3E2R1T0Y9U8I7O6P5A4 + Machine Name | E1R2T3Y4U5I6O7P8A9S0D1F2G3H4J5K6L7Z8X9C0V1B2N3M4Q5W6 + OS Version | U0Y9T8R7E6W5Q4L3K2J1H0G9F8D7S6A5P4O3I2U1Y0T9R8E7W6Q5 + User Name | C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6A7S8 + + ---------------------------------------------------- + + Machine Name: SERVER + Fingerprint: K8F2J9L0M3N6B7V5C4X1Z8A9S0D2E3G4H5T6U7I8O9P0Q1W2R3Y4K5L60052556DF425E ``` -1. Copy the output (Machine ID and Fingerprint) to the `Web Application/Application Server` section of the text file created in the initial step. Note that the Machine ID can be changed to any string. +1. Copy the output (Machine Name and Fingerprint) to the `Web Application/Application Server` section of the text file created in the initial step. Note that the Machine Name can be changed to any string. 1. Request a licence and feature identifier by raising a case in the [{{% ctx %}} Service Portal][CORTEX Service Portal], including the contents of the text file containing all of the fingerprint and machine information in the body of the case. 1. When the licence and feature identifier have arrived, copy the file `Cortex.lic` to `%ProgramData%\Cortex\Licences` on the Web Application Server, creating the `Cortex` and `Licences` folders if they don't exist. Save the feature identifier for use when [Installing Gateway][].