From c3d17e42247a010fa41c2d720aa512723bd2ef0a Mon Sep 17 00:00:00 2001
From: Alicia Thuerk <alicia.thuerk@datadoghq.com>
Date: Tue, 11 Nov 2025 12:24:16 -0700
Subject: [PATCH 1/2] updating SNMP troubleshooting

---
 .../devices/troubleshooting.md                | 68 +++++++++++++------
 1 file changed, 48 insertions(+), 20 deletions(-)

diff --git a/content/en/network_monitoring/devices/troubleshooting.md b/content/en/network_monitoring/devices/troubleshooting.md
index 04e8612d3061c..5a877c59cdae8 100644
--- a/content/en/network_monitoring/devices/troubleshooting.md
+++ b/content/en/network_monitoring/devices/troubleshooting.md
@@ -59,26 +59,54 @@ The output should look similar to the following:
 
    - Run an `snmp walk` on the device's admin IP to determine why the Agent cannot connect to your device.
 
-   **Note**: Provide your credentials directly in the CLI. If credentials aren't provided, the Agent attempts to locate them in your running Agent configuration files.
-
-   **Linux**: <br />
-     SNMP v2:
-     ```
-     sudo -u dd-agent datadog-agent snmp walk <IP Address> -C <COMMUNITY_STRING>
-     ```
-     SNMP v3:
-      ```
-      sudo -u dd-agent datadog-agent snmp walk <IP Address> -A <AUTH_KEY> -a <AUTH_PROTOCOL> -X <PRIV_KEY> -x <PRIV_PROTOCOL>
-      ```
-      **Windows**:
-      ```
-      agent snmp walk <IP Address>[:Port]
+      **Note**: Provide your credentials directly in the CLI. If credentials aren't provided, the Agent attempts to locate them in your running Agent configuration files. 
+      
+      Refer to your vendor specific documentation for additional information on running these commands.
 
-      Example:
-      agent.exe snmp walk  10.143.50.30 1.3.6
-      ```
+      {{< tabs >}}
+      {{% tab "Linux" %}}
+
+   SNMP v2:
+
+   ```shell
+   sudo -u dd-agent datadog-agent snmp walk <IP Address> -C <COMMUNITY_STRING>
+   ```
 
-    Refer to your vendor specific documentation for additional information on running these commands.
+   SNMP v3:
+
+   ```shell
+   sudo -u dd-agent datadog-agent snmp walk <IP Address> -A <AUTH_KEY> -a <AUTH_PROTOCOL> -X <PRIV_KEY> -x <PRIV_PROTOCOL>
+   ```
+
+      {{% /tab %}}
+      {{% tab "Windows" %}}
+
+   **Note**: Run this command as administrator from the Agent installation directory to avoid the following error:
+
+   ```shell
+   Error: unable to read artifact: open C:\ProgramData\Datadog\auth_token: Access is denied.
+   ```
+
+   Navigate to the Agent installation directory:
+
+   ```shell
+   cd "c:\Program Files\Datadog\Datadog Agent\bin"
+   ```
+
+   Run the SNMP walk command:
+
+   ```shell
+   agent snmp walk <IP Address>[:Port]
+   ```
+
+   Example:
+
+   ```shell
+   agent.exe snmp walk 10.143.50.30 1.3.6
+   ```
+
+      {{% /tab %}}
+      {{< /tabs >}}
 
 ## Troubleshooting SNMP errors
 
@@ -104,7 +132,7 @@ If you see a permission denied error while port binding in agent logs, the port
 
       Run `iptables -L OUTPUT` and ensure there is no deny rule:
 
-      ```
+      ```shell
       vagrant@agent-dev-ubuntu-22:~$ sudo iptables -L OUTPUT
       Chain OUTPUT (policy ACCEPT)
       target     prot opt source               destination
@@ -215,7 +243,7 @@ Check for any rules blocking UDP traffic on your configured ports. For example:`
    **Solution**:
    Add a net bind capability to the Agent binary, which allows the Agent to bind to reserved ports:
 
-   ```
+   ```shell
    sudo setcap 'cap_net_bind_service=+ep' /opt/datadog-agent/bin/agent/agent
    ```
 

From 15c47dceb569ccbbb2f533014bb34d69764f76f2 Mon Sep 17 00:00:00 2001
From: Alicia Thuerk <alicia.thuerk@datadoghq.com>
Date: Tue, 11 Nov 2025 14:30:15 -0700
Subject: [PATCH 2/2] updating per feedback

---
 .../en/network_monitoring/devices/troubleshooting.md | 12 ++++++------
 1 file changed, 6 insertions(+), 6 deletions(-)

diff --git a/content/en/network_monitoring/devices/troubleshooting.md b/content/en/network_monitoring/devices/troubleshooting.md
index 5a877c59cdae8..7e78e540c890d 100644
--- a/content/en/network_monitoring/devices/troubleshooting.md
+++ b/content/en/network_monitoring/devices/troubleshooting.md
@@ -81,12 +81,6 @@ The output should look similar to the following:
       {{% /tab %}}
       {{% tab "Windows" %}}
 
-   **Note**: Run this command as administrator from the Agent installation directory to avoid the following error:
-
-   ```shell
-   Error: unable to read artifact: open C:\ProgramData\Datadog\auth_token: Access is denied.
-   ```
-
    Navigate to the Agent installation directory:
 
    ```shell
@@ -103,6 +97,12 @@ The output should look similar to the following:
 
    ```shell
    agent.exe snmp walk 10.143.50.30 1.3.6
+   ```
+
+   **Note**: Run this command as administrator from the Agent installation directory to avoid the following error:
+
+   ```shell
+   Error: unable to read artifact: open C:\ProgramData\Datadog\auth_token: Access is denied.
    ```
 
       {{% /tab %}}