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Event room doorbot didn’t work #1149

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johnmckerrell opened this issue Jun 6, 2019 · 4 comments

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commented Jun 6, 2019

Doorbot1 was not working this morning, @zarino tried SSHing in but it wouldn't connect. Ended up needing a power cycle.

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commented Jun 6, 2019

Only thing in /var/log/messages is:

Jun  6 06:20:02 doorbot1 rsyslogd-2007: action 'action 17' suspended, next retry is Thu Jun  6 06:21:32 2019 [try http://www.rsyslog.com/e/2007 ]
Jun  6 06:25:01 doorbot1 rsyslogd-2007: action 'action 17' suspended, next retry is Thu Jun  6 06:26:31 2019 [try http://www.rsyslog.com/e/2007 ]
Jun  6 06:25:11 doorbot1 rsyslogd: [origin software="rsyslogd" swVersion="8.4.2" x-pid="373" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
Jun  6 06:30:01 doorbot1 rsyslogd0: action 'action 17' resumed (module 'builtin:ompipe') [try http://www.rsyslog.com/e/0 ]
Jun  6 06:30:01 doorbot1 rsyslogd-2359: action 'action 17' resumed (module 'builtin:ompipe') [try http://www.rsyslog.com/e/2359 ]
Jun  6 08:17:12 doorbot1 rsyslogd: [origin software="rsyslogd" swVersion="8.4.2" x-pid="372" x-info="http://www.rsyslog.com"] start

But that seems to have been going on for a while, might be worth solving anyway, something is mentioned here:

https://www.rsyslog.com/rsyslog-error-2007/

Actually I've done that now, removed the last block of config from that file, should move that change into Ansible if it works.

The messages log suggests the problem occurred at 6:30 but the syslog shows the machine did continue running until it was rebooted.

@zarino zarino changed the title Event room doorbot not working Event and main room doorbots didn’t work Jun 9, 2019

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commented Jun 9, 2019

Don’t know whether it’s related, but this morning I was unable to open the main workshop door (doorbot2) using my fob.

Swiping the fob illuminated the red LED on the reader, but the maglock didn’t unlock.

I SSHed in and took a look at /var/log/messages but all it contained were lots of "voltage normalised" lines:

pi@doorbot2:~ $ tail /var/log/messages
Jun  9 08:50:23 doorbot2 kernel: [76759.765603] Voltage normalised (0x00000000)
Jun  9 08:56:25 doorbot2 kernel: [77121.682281] Voltage normalised (0x00000000)
Jun  9 09:02:27 doorbot2 kernel: [77483.599634] Voltage normalised (0x00000000)
Jun  9 09:02:44 doorbot2 kernel: [77500.239775] Voltage normalised (0x00000000)
Jun  9 09:07:20 doorbot2 kernel: [77776.877704] Voltage normalised (0x00000000)
Jun  9 09:08:31 doorbot2 kernel: [77847.597255] Voltage normalised (0x00000000)
Jun  9 09:14:22 doorbot2 kernel: [78199.115108] Voltage normalised (0x00000000)
Jun  9 09:17:09 doorbot2 kernel: [78365.514128] Voltage normalised (0x00000000)
Jun  9 09:19:49 doorbot2 kernel: [78525.673164] Voltage normalised (0x00000000)
Jun  9 09:21:18 doorbot2 kernel: [78615.112681] Voltage normalised (0x00000000)

SSH access and the door opener script both worked fine, so it’s not like the whole Pi had locked up.

Once I’d opened the door, the fob reader still wouldn’t work.

I restarted the Pi (by unplugging its power cable from the wall) but once the Pi came back up, the door still wouldn’t open when a fob was presented.

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commented Jun 9, 2019

I think this is actually #1139, can you confirm you just had issues with the main room not the events room today? I think the fob reader just took a while to come back on as I see someone has made it in since?

@johnmckerrell johnmckerrell changed the title Event and main room doorbots didn’t work Event room doorbot didn’t work Jun 12, 2019

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commented Jun 12, 2019

As these were separate issues I've renamed this one back to only talk about the events room. I'm going to close this for now, the messages log looks quieter, can reopen if we see the issue again.

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