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Gerald PC crashing and USB extension lead needs replacing. #1158

magman2112 opened this issue Jun 21, 2019 · 1 comment


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commented Jun 21, 2019

Steve had an issue on Thursday afternoon with the Lasercut software reporting a crash in the printer driver.

After a lot of head scratching, the fault was identified as a bad USB extension lead. Obviously taping it to the floor was not an ideal solution. It also appears that there have been similar issues for about a week, but it just terminally failed on Thursday.

I found a temporary replacement USB extension lead in the AV cables draw and used a cable guard to install this in the laser room, but I think we should ideally have a buffered lead for this installation, given the electrical noise around Gerald and the fan motors.

I also had two blue screen crashes with Geralds PC during Maker Night. These could possibly be related to the very long USB lead for Gerald, as it was the Lasercut software that was running when the PC crashed (I suspect the driver is old and a bit buggy).

This will likely need a bit of monitoring until a replacement buffered USB extension is bought and fitted. But we may also need to repair or replace Gerald’s PC, should this be developing a fault.


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commented Jul 9, 2019

@magman2112 If you can let me know the total (cable routed, rather than straight line) distance between the Gerald PC and the target peripheral (laser cutter I presume); I will provide a buffered USB lead for the whole length.
Please also specify USB A / USB B & Male / Female connections for both the Gerald PC end (I presume USB A Male) and the peripheral end.
Lastly, if you can let me know where to deposit the cable, I shall place it there accordingly.

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