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Symantec Endpoint Protection 14.0 MP2 prevents graceful Citrix session logoff #87
The following workaround will effectively resolve the issue:
Double-click the Symantec Endpoint Protection notification area icon. In the left-hand column, click Change Settings.
waiting for customer feedback. As described above, the files are renamed
get the Hotfix here and replace the file in the BIS-F preparation folder: https://github.com/EUCweb/BIS-F/blob/develop/Framework/SubCall/Preparation/10_PrepBISF_AV-SEP.ps1