From c90342946d4b6103761abc32f70e8c033c775421 Mon Sep 17 00:00:00 2001 From: "Sobit Neupane (via MelvinBot)" Date: Fri, 22 May 2026 22:46:33 +0000 Subject: [PATCH 1/2] Docs: Add FAQ for pending card transaction submit error Add a new FAQ entry to Create-and-Submit-Reports explaining the new behavior where clicking Submit on a report with only pending Expensify Card transactions shows an error modal instead of hiding the button. Co-authored-by: Sobit Neupane --- .../reports-and-expenses/Create-and-Submit-Reports.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md b/docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md index 96cb4c511a18..a34a48aa92bc 100644 --- a/docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md +++ b/docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md @@ -1,7 +1,7 @@ --- title: Create-and-Submit-Reports.md description: Learn how to use New Expensify’s report-first flow to create, edit, submit, and retract expense reports. -keywords: [New Expensify, create report, submit report, retract report, add expenses, fix report, admin create report, create report on behalf, move expenses to new report] +keywords: [New Expensify, create report, submit report, retract report, add expenses, fix report, admin create report, create report on behalf, move expenses to new report, pending card transactions, unable to submit report] internalScope: Audience is members and Workspace Admins. Covers creating, submitting, editing, and retracting expense reports, including admin-created reports. Does not cover approvals, reimbursements, or exports. --- @@ -179,6 +179,10 @@ Unsubmitted reports will remain in your Open reports section. You can go back an The **Submit** button only appears once your report includes at least one valid expense. If the report has already been submitted, the button will no longer be visible. If your workspace has no approval workflow, the button will say **Mark as done** instead of **Submit**. +## Why can’t I submit a report with pending Expensify Card transactions? + +If all transactions on your report are pending Expensify Card transactions, you’ll see the **Submit** button but clicking it displays an “Unable to submit report” error. Pending transactions may take a few days to post. Once at least one transaction has posted, you can submit the report. + ## Can I remove an expense after submitting? Yes. You’ll need to retract the report using More > Retract, depending on the report's state. Then you can remove or edit expenses before resubmitting. From 3dd599f8e2ffbf722ba6bc6e325d1e9d2cdbb345 Mon Sep 17 00:00:00 2001 From: Stephanie Elliott <31225194+stephanieelliott@users.noreply.github.com> Date: Wed, 27 May 2026 16:56:46 -1000 Subject: [PATCH 2/2] Apply suggestions from code review Co-authored-by: github-actions[bot] <41898282+github-actions[bot]@users.noreply.github.com> --- .../reports-and-expenses/Create-and-Submit-Reports.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md b/docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md index a34a48aa92bc..fbd7a6eb22ef 100644 --- a/docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md +++ b/docs/articles/new-expensify/reports-and-expenses/Create-and-Submit-Reports.md @@ -181,7 +181,7 @@ The **Submit** button only appears once your report includes at least one valid ## Why can’t I submit a report with pending Expensify Card transactions? -If all transactions on your report are pending Expensify Card transactions, you’ll see the **Submit** button but clicking it displays an “Unable to submit report” error. Pending transactions may take a few days to post. Once at least one transaction has posted, you can submit the report. +If all transactions on your report are pending Expensify Card transactions, you'll see the **Submit** button but clicking it displays an **Unable to submit report** error. Pending transactions may take a few days to post. Once at least one transaction has posted, you can submit the report. ## Can I remove an expense after submitting?