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Games released between December 2015 and March 2018 encounter issues with some locales (Turkish only?). #6
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Deleted the comment in the other thread to prevent duplication. The relevant part of the above is Have you contacted support already? It may be best to email support@feralinteractive.com with this information and a support report generated from one of those working games from the support tab of our configuration window. |
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Hi Marc. I've contacted them and gave them outputs. Even i recorded a video and finally Feral Support recommended issue #3 and Xpander's solution. That why i tried that and when it didn't worked i've posted that here. I want to play your games on my laptop but oddly some of them working ( strategy ones ) but 3d intense games are not working. BTW my specs are: Intel Core i7 7700 HQ |
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Hi @Leopard1907 I'm afraid I'm having some trouble finding your support ticket. If you could let me know the ticket number you received from us so I can investigate this further. Best regards, Sam |
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Hi Samuel. My support ticket number is 20918. |
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Cheers @Leopard1907, We'll be continuing with this in our support system, if it turns out to be an issue that's applicable to launch issues then I'll happily open this back up. |
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@mdiluz Can you open that again? Because your support requested all reports and days later they can only came up with " Use Ubuntu 16.10 " I don't want to use Ubuntu , if that is the case i will say goodbye to Feral ports |
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Sorry, this is still a support issue. They'll clarify with you, but the request to try 16.10 is primarily to help identify where the area may lie. Other users on your OS have working games, so trying Ubuntu would help narrow down the cause. |
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Hi Marc. I tried with Ubuntu and it was still the same. I've given up hope on these games and turned back to Mint but today i found this. I think this is also my problem too or at least similar. ValveSoftware/steam-for-linux#3506 I'm on a laptop with Nvidia. I'm using Nvidia Prime , not Bumblebee. So this looks very similar. And it makes sense because as i stated earlier , i can run Shogun 2 on this system but at the options side graphics card is described as unknown. Can you try this listed games with a laptop running Nvidia Prime? |
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Hi @Leopard1907, This github issues page is not for customer support, we do all that with our support team. However, since it's possible this could be ValveSoftware/steam-for-linux#3506, could you give full command line output from the games in question when you run them, with exact details on how steam is being launched (changed environment variables in particular). Could you also fully list which Nvidia packages and drivers you have installed. Do you have Mesa also installed? How're you utilising Prime? Also, since many games behave differently (the games you list in the other bug were launched years apart), this absolutely has to be dealt with on game per game basis, can you please try and make sure when detailing what happens you're clear on which game had which output/issue? Perhaps focusing on Dirt Rally first as it's the newest and therefore may be more likely to only have one issue for you, rather than many, which can confuse things further. Cheers, |
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Of course , sorry for late reply. I have also Mesa installed. I'm utilising Prime with Prime Synchronization to get up my display. According to Nvidia , with Prime Sync Nvidia Gpu does the job but drawing things to screen is handled by i gpu. If i'm not wrong. https://devtalk.nvidia.com/default/topic/957814/prime-and-prime-synchronization/ Here is the output of Dirt Rally. `Game update: AppID 310560 "DiRT Rally", ProcID 7371, IP 0.0.0.0:0
I'm only using Ld Library Path on launch settings , otherwise it hangs on SDL 2.0.5 initialised againts 2.0.5. |
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Hi, could you clarify exactly what you're setting in launch settings?
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Sure.
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Ah OK, I'm surprised Mint still needs that, I thought it had the glibc patch needed from #3. Anyway, what's the symptom here for Dirt Rally specifically? Just for exact clarification. |
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So , i hit play. Feral Launcher kicks in and i hit run then fans are starts to ramping up ( because of cpu and hdd activity ) and on Steam it says running but nothing happens. So i have to kill DirtRally from system monitor to make it stop. Let me give other details of my system too. I'm using Mint installed on 128 gb ssd and my /home direction is on a 1 TB HDD. So everything from Steam to , Steam games are installed there. |
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Also a note , Shogun2 and Medieval 2 works without LD Library Path workaround at all. |
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Cheers for the details. To clarify as well - what exact version of Mint are you running, and has it been updated today? This is mostly to check on the glibc issue so I can report it if needed. Could you also kill the game with |
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I'm running Linux Mint 18.2 Cinnamon 64 bit. It isn't updated today though i'm already running everything updated. Here is it too ; btw i send the report to your support team and mentioned about this thread and your request about report. Should i pass you to request number too , it is 24527. |
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Ok cheers, I'll get that file. Could you show the output of |
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Sure.
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Cheers, The game appears to also be having issues with your system on several fronts - the first being data loading. Steam data was fully verified, and you've tried to clean out I'm also not seeing exact issues that look PRIME related, but given that Please note Mint 18.x is currently based off Ubuntu |
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Unfortunately, we can't make the assumption two games have the same issue, even though it may be correct. However, the symptoms do appear to be similar, almost like disk access is failing for some reason. Are your Also, just to confirm as before - both of these issues persist even after verifying steam data and clearing out the settings directories in |
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I installed 18.2 from fresh today on a similar machine, performed a full When comparing configuration, I've spotted your kernel is Could you clarify how the above two changes were made? |
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So you installed on a laptop too? Is Lightdm worked ok for you? https://bugs.launchpad.net/lightdm/+bug/1637733 My kernel is a mainline kernel , which i installed via Ukuu. Because my FN keys needed it to work. Although , when using Mint kernels , same problem was there. So not kernel related , i tried with default kernel before. 384.98 is from Graphics PPA. When i installed Mint again , there was 375 series drivers available on Mint' s default. So i thought that was the problem and added this ppa but turns out it wasn't. https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa And yes , i deleted My all drives are EXT4. Which info can i provide to you? BTW , Mint had 18.3 update just seconds ago and i downloaded it and situation is still same. If you don't mind , this looks like it needs a direct touch on issue. I can install TeamViewer and you can look everything you want on my system , Steam , games etc. I just want to play them but somehow i can't. |
It was just a plain old PC, which perhaps highlights Prime as part of the issue, though this would be the first time I've seen it affect disk access in this way. If you could link to a guide you used, or quickly explain how you installed Prime, I may be able to emulate the same setup on a laptop.
Cheers, that and the graphics driver are fine then, and the ppa should also work alright.
OK, thanks for double checking those.
Hmm, that rules out any of the strange inter-filesystem bugs I've seen before.
I'd like you to be able to play them too :) Hmm, so I think there are a few more things we can try together first here. Focusing on LIS (the error there points directly to a disk access issue) I can see it's failed to load the We should also check if TR and SoM have the same file access issue - could you send over what happens when you run them? If they hang, a I know this can be a pain, but have you also tried the games on Ubuntu (with prime) on the same laptop? I know that it's a pain to configure another OS, but it'd help massively in narrowing down the cause of the issue. |
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Marc i'm so sorry to reply so late. That notify e-mail didn't make it to my inbox so i just guessed that you gave up. ( I hope you're not ) Before that , i tried Ubuntu before and it was same. Ubuntu 16.04 was the distro. I didn't do anything extra to run Prime on Ubuntu and Mint. Just installed the Nvidia official driver and Prime appeared. Here is the LiS file output. ile '/home/asus/.steam/steam/steamapps/common/Life Is Strange/share/data/lifeisstrangegame/config/defaultengine.ini' I don't lower case though so i'm adding this file as an attachment. Also Hitman is one of the affected games and it says this. Dx 11 error. How can i use that kill argument? |
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No worries for the slowness. So this HITMAN error heavily implies the current driver isn't compatible. The game checks for the OpenGL features it needs and errors with an "incompatible device" message if it finds them missing (and we must have forgotten to change the error text to say OpenGL 4.5 and/or the specific extensions needed). Best guess is HITMAN is not using the official NVIDIA drivers there, and is either using nouveau or the intel card. That may be why the less graphically intensive games run, but the more modern ones do not. Adding this line to the top of the game's You can then try and run the game, and the file should be created. You'll need For the other two games, running |
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Thank you for reply Marc. Here is the glxinfo. Uploading glxinfo_output.txt Here is the dmp file of SoM. 19eaf6e9-978a-d987-66f8dc23-54603753.dmp.zip I couldn't get it for Tomb Raider because it just refuses to run. I click play but it closes itself at miliseconds. Also LiS says Failed to find default engine.ini but it hangs. So i can kill it with kill -6 so here is that dmp too. |
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Hi @Leopard1907, Sorry for the delay over the holidays. Thanks for the tests, everything is in order hardware-wise it looks like. No luck on the laptop - I'm fielding the request around to see if I can get my hands on an equivalent Asus 10 series laptop, as I've been unable to reproduce the issues on any other prime-using laptop. I'm very sorry we've still not been able to resolve this issue for you yet, but thanks for being so patient. |
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No worries. I hope we can sort this out at the end. |
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Rise of The Tomb Raider is coming but it looks like i won't be able to play it. :( |
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Hi @Leopard1907, I have a hope that things might work better for you with more modern Vulkan games since Vulkan has far better multi-GPU handling, if the root cause of these issues is that. But it's just a suspicion. One thing I've heard about is that for some people the work that Ikey has done for Solus with LDM helps a lot with prime based laptops. If there's any way you're able to try Solus then I'd give it a shot, on the off chance it helps. Another possibility is that the next Mint refresh (19 Tara) or Ubuntu 18.04 could well resolve these issues as well. That'll be out around April/May I'd think. Could you also try using a flatpak version of steam? I know LiS needs the "--devel" argument when running, but the other games that you have issues with should work fine. Cheers, |
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Hi again Mark , i solved it on this very Linux Mint 18.3 installation. I added Every one of them are working right now. I was ready to move to Solus but when i saw they can't have solution to screen tearing i've decided to search some stuff for my last shot. I found the solution on there , on yours GRID Autosport Steam forum. https://steamcommunity.com/app/255220/discussions/0/494631967653501112/ My system language is Turkish and although i'm was using Steam with English language this Lang C command is still needed. From Dirt Rally to SoM , they just works. Although game still cannot recognize my gpu properly , it was on Shogun 2 but that didn't need that Lang C work. Here are my screenshots: Also i did a benchmark on SoM with very high settings preset and that is the result. So clearly Nvidia ( GTX 1050 laptop ) works but game cannot identify it. Whew , i'm so glad Marc. But i insist you to invest this issue or at least prepare some kind guide for noobs like me that contains these kind of workarounds. These are very serious problems that can turn away a Linux newcomer back again to Windows. Anyway , right now i will wait for Rise of The Tomb Raider. I'm so happy :) Here is Dirt Rally with High settings ; very good port. |
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Hi @Leopard1907, That's great news. Thanks for having the patience and sticking with us through all this, and thanks for finding the solution. We'll be glad to take this on internally and figure out exactly how to avoid it in the future - quite possibly with a launch script change. For what it's worth, we've been un-setting For now, I'll re-open this bug, as it does appear to be something that can be worked around in the launch script with this change: # Set LANG to avoid locale related issues
export LANG=C |
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No problem Marc. Odd thing is Medieval 2 and Shogun didn't need this workaround. Maybe we just gone into circles because of this strange situation. Anyway , i'm glad that is solved. If you need any kind of testing , i'm here to help. :) Have a good day. PS: Port Skyrim and Witcher 3 :) |
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I have a similar error on my copy of DiRT Rally. My other Feral games seem to work fine. I have tried using 'LANG=C %command%', to the same effect. |
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I bought Deus Ex:MD and i can confirm this one also needs the Lang C command too. |
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The 'LANG=C %command' does nothing for me and DiRT Rally. DiRT Rally continues to not work. It crashes upon clicking play in the Feral launcher. |
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I think you should e-mail to Feral Support first. Looks like a different issue than mine. |
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Rise of The Tomb Raider works without LANG C command, just like Medieval and Shogun 2 did. Very good port , thanks. |
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@mdiluz Hi again Marc. I noticed something. RoTR cannot create shortcut of it on my desktop. It says : Could not create shortcut. There is probably one at your desktop. Although , there is none. Also , i noticed something too when these shortcut incident got my attention. You remember Medieval and Shogun 2 which they didn't need Lang C to work? Well , they have their shortcuts but these shortcuts are just same with plain Steam logo. Other games which needs Lang C to work , have their shortcuts perfectly normal. |
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Those are Steam issues, to be honest, but known ones that as far as I know are being looked into :) |
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@mdiluz Thanks for the answer. It is just a minor issue anyway :) Also as a note , i opted for beta. Game runs much smoother , it was stuttering sometimes when camera moves. It is gone with that build. 390.48 driver. |
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Update on this for some clarification about the scope and fix: To the best of my knowledge, this only affects machines using the Turkish locale (or similar). The fix for this should get bundled into any patches and releases from now on. That includes anything released this year, along with F1 2017 and Hitman. Setting LANG=C might have side effects for some places where the locale is used to make choices about input and language. It's probably fine in most cases, but I'm a little reluctant to apply it globally. This bug may affect Medieval 2 and Shogun 2 as well, but the effect may be more subtle. Although this isn't really a launch scripts issue, I'll leave this open for now, in case anyone else comes across this issue. |
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@jwyatt-feral If you looked at the Steam link that i found solution , there are also different locales too. Not just Turkish , Norwegian etc. Problem is , when other games ( Virtual Programming ports , Valve ports , Aspyr ports , other indie dev pots etc. ) doesn't have this problem but Feral ports are ; it just shows they're doing something ok while Feral is not. Not being offfensive btw , thanks to you i can play many AAA games. |
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Sorry, I must have missed that link when reading back through the comments. I was under the impression that the issue seen in GRID Autosport with languages other than Turkish was with LC_NUMERIC, and had been fixed some time ago. I haven't seen any reports for other locales since then - if you (or anyone else) happen to have any links for those, do pass them on. |
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I didn't know the root cause for Grid problem , same workaround just worked for me. After i reported that i found the solution and that worked to Marc , Rise of The Tomb Raider worked out of the box. Only downside with that game ( i don't if it is game fault or Steam's ) shortcut of that game cannot be created on my desktop. If you need report for other language problems , i can start a topic at Linux gaming subreddit to ask other Linux gamers with other locales. |
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Also Mad Max needs that LANG=C command too , otherwise it looks like that. Looks like i can't add .dmp file here but it generated a dump file too. |
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Thanks @Leopard1907 - I've updated the issue name to reflect what I think is the full range of affected games. Anything in that time frame that doesn't require DX11 class hardware might work without the LANG=C workaround. Also Hitman and F1 2017 have been patched to fix the issue. |
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@jwyatt-feral I can confirm both Hitman and F1 2017 are running out of the box , without LANG=C command now. Your assumption sounds right. I don't have all catalogue of Feral ports but looking at the games that i own and works without LANG command ( Medieval 2 and Shogun 2 , both DX9 compatible ) , probably that is the case. Although , interestingly only Medieval 2 and Shogun 2 has Steam logos instead of their shortcuts. Probbaly not relevant but interesting coincidence. |
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Had to use Shadow of the Tomb Raider crash error: |








My problem is a bit different from issue #3 i guess.
You suggested me Xpander's solution, however it didn't worked. I've put that to Dirt Rally launch options
LD_LIBRARY_PATH="/home/asus/.local/share/Steam/steamapps/common/DiRT Rally//lib/x86_64/" %command%But it is still giving that error and launcher didn't show up at all. Wİthout that command it is visible but game's are not running anyway.
But Medieval 2 and Shogun works 2 without workarounds. They're just running.
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