Skip to content
Switch branches/tags

Latest commit


Git stats


Failed to load latest commit information.
Latest commit message
Commit time

ShipStation Connect for Craft CMS 3 and Commerce 2/3

A plugin for Craft Commerce that integrates with a ShipStation Custom Store.


This plugin requires Craft CMS 3 and Commerce 2 or later


Install ShipStation Connect from the Plugin Store or with Composer

From the Plugin Store

Go to the Plugin Store in your project’s Control Panel and search for “ShipStation Connect.” Click on the “Install” button in its modal window.

With Composer

Open your terminal (command line) and run the following commands:

# go to the project directory
cd /path/to/my-project

# tell Composer to load the plugin
composer require fostercommerce/shipstationconnect

# tell Craft to install the plugin
./craft install/plugin shipstationconnect

After installing, go to the Craft control panel plugin settings page to configure the settings for the plugin.

Custom Store Configuration

Configure your connection in ShipStation following these instructions: ShipStation "Custom Store" integration.

Connect Your Craft Store to ShipStation

The "URL to Custom XML Page" is shown in the ShipStation Connect settings view in Craft.


ShipStation allows you to set a custom username and password combination for a connected store. This combination should match the values stored in the ShipStation Connnect settings view in your Craft control panel.

Note: These are not your ShipStation credentials, nor your Craft user credentials.

As of version 1.2.4, these values can be set with environment variables. Username/Password variables

Using Craft's Basic Authentication

As of Craft 3.5.0 basic authentication headers can be used to authenticate users in Craft by setting the enableBasicHttpAuth config setting to true.

If basic authentication is enabled for your site, ShipStation Connect will assume that requests to it have already been authenticated and continue processing. Using this feature removes the requirement to set a username/password in the settings and instead it is recommended to create a dedicated user with the shipstationconnect-processOrders permission for accessing ShipStation Connect.

When enableBasicHttpAuth is false, the plugin will read the auth header and validate against the username/password configured in ShipStation Connect's settings.

Debugging Apache Authentication Errors

The remote server returned an error

If you are seeing a 400 error (401 or 404 notably) and you're running on Apache. Try adding the following to your apache config.

RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

Order Statuses

Ensure your shipping statuses in Craft Commerce and ShipStation match. You edit each platform to use custom statuses and ShipStation can match multiple Craft statuses to a single ShipStation status, when needed.

Commerce Integration

Matrix Field

ShipStation Connect requires a Matrix Field for storing shipping information.

The matrix field should have a block type with text fields for the following:

  • Carrier
  • Service
  • Tracking Number

Matrix Field configuration

In the ShipStation Connnect settings, select the matrix field, and enter the handles for the block type and text fields. Shipping Info Matrix Field

When a shipping notification is received for an order from ShipStation, the plugin will add the shipping information to the Shipping Information field on the order and set the order to the Craft status paired with your ShipStation stores Shipped status.

Custom Fields

Add information to the following fields defined by ShipStation:

  • OrderNumber
  • ShippingMethod
  • CustomField1
  • CustomField2
  • CustomField3
  • InternalNotes
  • CustomerNotes
  • Gift
  • GiftMessage

Use the OrderFieldEvent to set the values per field:

    function (OrderFieldEvent $e) {
        $fieldName = $e->field;
        $order = $e->order;

        if ($fieldName === OrderFieldEvent::FIELD_GIFT) {
            $e->value = "GIFT FIELD";
            $e->cdata = false;
        } else {
            $e->value = 'OTHER FIELD';

OrderFieldEvent properties:

  • field - The custom field name.
  • order - Current order data.
  • data - The data to set on this field.
  • cdata - Whether or not to wrap the value in a CDATA block.

If you've changed the OrderNumber field to be anything other than the order's reference number, you'll need to listen to the OrdersController::FIND_ORDER_EVENT to use your own query to fetch the order. For example, if you're using the order's ID as the OrderNumber for ShipStation, you can fetch the order by ID:

    function (FindOrderEvent $e) {
        if ($order = Order::find()->id($e->order_number)->one()) {
            $e->order = $order;

FindOrderEvent properties:

  • orderNumber - The order number sent by ShipStation.
  • order - The order which will be updated with shipping information.