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Exchange 2013+ Contact primary email or secondary email is not set correctly. #5

FuseCP-MTiggelaar opened this issue Oct 17, 2019 · 1 comment


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@FuseCP-MTiggelaar FuseCP-MTiggelaar commented Oct 17, 2019

Exchange 2013+ Contact primary email or secondary email is not set with any value of the External email address.
This is causing mail flow restrictions not to work.

Steps to reproduce the behavior:

  1. Create a contact in SolidCP
  2. Go to Exchange ECP -> Contacts --> Edit your contact
  3. In the General tab: External email is set correct.
  4. In the Email addresses tab: internal emails are only listed (even though it states * external email in general tab is the primary email, to edit it adjust the external email)

Due to this Mailflow restrictions (such as limiting Distribution list to only allow to receive email from specific contacts and mailboxes) is not working correctly, and providing the "not authorized to send to the distribution list".


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@FuseCP-MTiggelaar FuseCP-MTiggelaar commented Oct 17, 2019

Some Additional info on the issue:
After some quick tests for exchange it is not possible to have more then one SMTP Addresses in the entire exchange, this includes for contacts. (primary or additional mail addresses).

So while this issue should work fine for external mail addresses to a different server if they only occur once in your entire Exchange server, the second multiple hosted organizations want to add the same mail addresses, or the email address is actually already on your server (but a different hosted organization in SolidCP) it will run into duplicate SMTP addresses to which exchange will not add it as a mail address causing the issue reported above.

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