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Information on the Phase II Industry Day for the Centers of Excellence at USDA.
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Centers of Excellence

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Phase II - Industry Day and Reverse Industry Days

On June 27-29, 2018, the Centers of Excellence (CoE) teams from the General Services Administration (GSA) and the U.S. Department of Agriculture (USDA) held an Industry Day (June 27) and Reverse Industry Days (June 28 and 29).

During these three days, the government and industry exchange ideas related to potential upcoming procurements in Phase II of our effort. Phase II's focus is on implementing the recommendations that were developed in Phase I. Though the events have passed, we are still looking for feedback, which you can submit as Issues in this repository.

For more detailed information, you can review a recording of the event as well as the slides that were presented during that event. You can also view the vendors that participated in our Industry Day and our Reverse Industry Day.

A significant step forward

      

In 2017, the White House Office of American Innovation (OAI) collaborated with CEOs from the largest IT companies in the U.S. to identify key areas where the government could gain maximum efficiency and cost savings through IT modernization. It was decided to centralize subject matter expertise, best practices, and access to the latest technology from private industry into five distinct CoEs, housed within the GSA’s Federal Acquisition Service's (FAS) Technology Transformation Services (TTS). We started our efforts in April 2018 with USDA as our "lighthouse" agency.

The Centers

In accordance with our mission, the CoEs are supporting USDA in the following areas:

  1. Cloud Adoption
  2. Contact Center
  3. Customer Experience
  4. Data and Analytics
  5. IT Infrastructure Optimization

Where things stand

In Phase I of our work with USDA, we put in place an approach built around human-centered design and user-focused research. In Phase II, we will implement recommendations that arose in Phase I as a result of that approach.

Thank you!

We thank you in advance for your interest in IT modernization and our Industry Day!