2023-08-09-how-a-small-team-modernized-a-federal-website-to-improve-cx.md

source_url	source	date	title	deck	summary	topics	slug	weight
https://www.performance.gov/blog/2023-federal-customer-experience-interior/	performancegov	2023-07-11 12:38:00 -0500	How a Small Team Modernized a Federal Website to Improve CX	The recent redesign of the Office of Natural Resources Revenue (ONRR) website stands as an example for agencies seeking to enhance their online platforms. ONRR’s Open Data, Design, and Development (ODDD) team played a pivotal role in this website transformation by embracing open data, user-centered design, accessibility, collaboration, and continuous improvement.	The recent redesign of the Office of Natural Resources Revenue (ONRR) website stands as an example for agencies seeking to enhance their online platforms. ONRR’s Open Data, Design, and Development (ODDD) team played a pivotal role in this website transformation by embracing open data, user-centered design, accessibility, collaboration, and continuous improvement.	customer-experience open-data human-centered-design design accessibility	how-a-small-team-modernized-a-federal-website-to-improve-cx	1