| slug | date | title | deck | summary | source_url | source | topics | weight | ||
|---|---|---|---|---|---|---|---|---|---|---|
omb-circular-a11-section-280 |
2020-01-08 01:00:00 -0500 |
OMB Circular A-11 Section 280: Managing Customer Experience and Improving Service Delivery |
Guidance on how to measure customer experience, including questions on satisfaction and confidence and trust in section 280.7 |
Guidance on how to measure customer experience, including questions on satisfaction and confidence and trust in section 280.7 |
performancegov |
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2 |