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Not able to add user #1172

sahiliamsso opened this Issue Sep 3, 2018 · 2 comments


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3 participants

sahiliamsso commented Sep 3, 2018

Go to Add User screen, provide valid values and hit submit


oxtrust Logs

Caused by: LDAPSearchException(resultCode=32 (no such object), numEntries=0, numReferences=0, errorMessage='Failed to scroll to specified startIndex')
... 21 more
Caused by: LDAPSearchException(resultCode=32 (no such object), numEntries=0, numReferences=0, errorMessage='The search base entry 'ou=resetPasswordRequests,inum=@!2926.2038.CF8B.82E6!0002!C54D.6BD9,ou=appliances,o=gluu' does not exist', matchedDN='inum=@!2926.2038.CF8B.82E6!0002!C54D.6BD9,ou=appliances,o=gluu')
... 22 more
2018-09-03 22:14:15,074 INFO [qtp1744347043-12] [org.gluu.oxtrust.util.ServiceUtil] ( - IN Utils.syncEmailReverse()...
2018-09-03 22:14:15,090 INFO [qtp1744347043-12] [org.gluu.oxtrust.util.ServiceUtil] ( - LEAVING Utils.syncEmailReverse()...
2018-09-03 22:14:15,097 ERROR [qtp1744347043-12] [org.gluu.oxtrust.action.UpdatePersonAction] ( - Failed to add new person @!2926.2038.CF8B.82E6!0001!F046.AB28!0000!A724.4286.0B8A.95E9 Failed to persist entry: inum=@!2926.2038.CF8B.82E6!0001!F046.AB28!0000!A724.4286.0B8A.95E9,ou=people,o=@!2926.2038.CF8B.82E6!0001!F046.AB28,o=gluu
at ~[oxcore-ldap-3.1.4-SNAPSHOT.jar:?]
at ~[oxcore-ldap-3.1.4-SNAPSHOT.jar:?]
at$Proxy$_$$WeldClientProxy.persist(Unknown Source) ~[oxcore-ldap-3.1.4-SNAPSHOT.jar:?]
at org.gluu.oxtrust.ldap.service.PersonService.addPerson( ~[classes/:?]
at [classes/:?]
at org.gluu.oxtrust.action.UpdatePersonAction$Proxy$
$$$$super(Unknown Source) [classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_162]
at sun.reflect.NativeMethodAccessorImpl.invoke( ~[?:1.8.0_162]
at sun.reflect.DelegatingMethodAccessorImpl.invoke( ~[?:1.8.0_162]
at java.lang.reflect.Method.invoke( ~[?:1.8.0_162]
at org.jboss.weld.interceptor.proxy.TerminalAroundInvokeInvocationContext.proceedInternal( [weld-core-impl-3.0.5.Final.jar:3.0.5.Final]
at org.jboss.weld.interceptor.proxy.AroundInvokeInvocationContext.proceed( [weld-core-impl-3.0.5.Final.jar:3.0.5.Final]
at [oxcore-service-3.1.4-SNAPSHOT.jar:?]

Caused by: com.unboundid.ldap.sdk.LDAPException: Entry inum=@!2926.2038.CF8B.82E6!0001!F046.AB28!0000!A724.4286.0B8A.95E9,ou=people,o=@!2926.2038.CF8B.82E6!0001!F046.AB28,o=gluu violates the Directory Server schema configuration because it contains an unknown objectclass eduPerson

@sahiliamsso sahiliamsso added bug QA labels Sep 3, 2018

@sahiliamsso sahiliamsso added this to the 3.1.4 milestone Sep 3, 2018


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syntrydy commented Sep 4, 2018


Not reproducible.


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mbaser commented Sep 4, 2018

@mbaser mbaser closed this Sep 4, 2018

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