diff --git a/docs/support/techpass-status.md b/docs/support/techpass-status.md index 1ca8993..c201347 100644 --- a/docs/support/techpass-status.md +++ b/docs/support/techpass-status.md @@ -10,14 +10,17 @@ No scheduled maintenance! ## Ongoing incidents -| **Date** | 4 June 2025 | -|---|---| -| **Incident summary** | We are currently facing issues with Intune. We have identified the root cause and are working closely with Microsoft to resolve the issue.

**Impact**
- New users onboarding to SEED may be affected.

If you encounter access issues, please [raise a support ticket](https://go.gov.sg/seed-techpass-support).

*Posted on: 4 June 2025, 2:10 PM SGT* | +No ongoing incident! ## Previous incidents +**| Date | 4 June 2025 | +|------|--------------| +| **Issue summary** | The Intune issue affecting new user onboarding to SEED has been **resolved as of 6:57 PM SGT**.

**Impact**: New users onboarding to SEED via TechPass may have experienced access issues earlier today.

The issue has been fixed, and onboarding is now functioning normally.

**For more assistance**: Create an [incident support request](https://go.gov.sg/seed-techpass-support). | +** + | **Date** | 22 January 2025 | |---|---| | **Incident summary** | At **11:58 AM (SGT)** today, TechPass users reported being unable to log in to the TechPass portal.

**Impact**
- Users were unable to access the TechPass portal during the incident.
- Access to downstream services was unaffected.

**Resolution**
- The issue has been resolved, and users can now log in successfully.

*Posted on: 22 January 2025, 12:30 SGT* |