From 88696674383fe8d70d5c064468b6cead19c3de27 Mon Sep 17 00:00:00 2001
From: kpslp <112363511+kpslp@users.noreply.github.com>
Date: Wed, 4 Jun 2025 16:09:00 +0800
Subject: [PATCH 1/2] Update techpass-status.md
---
docs/support/techpass-status.md | 9 ++++++---
1 file changed, 6 insertions(+), 3 deletions(-)
diff --git a/docs/support/techpass-status.md b/docs/support/techpass-status.md
index 1ca8993..920bcdd 100644
--- a/docs/support/techpass-status.md
+++ b/docs/support/techpass-status.md
@@ -10,14 +10,17 @@ No scheduled maintenance!
## Ongoing incidents
-| **Date** | 4 June 2025 |
-|---|---|
-| **Incident summary** | We are currently facing issues with Intune. We have identified the root cause and are working closely with Microsoft to resolve the issue.
**Impact**
- New users onboarding to SEED may be affected.
If you encounter access issues, please [raise a support ticket](https://go.gov.sg/seed-techpass-support).
*Posted on: 4 June 2025, 2:10 PM SGT* |
+No ongoing incident!
## Previous incidents
+**| Date | 4 June 2025 |
+|------|--------------|
+| **Issue summary** | The Intune issue affecting new user onboarding to SEED has been **resolved as of 4:00 PM SGT**.
**Impact**: New users onboarding to SEED via TechPass may have experienced access issues earlier today.
The issue has been fixed, and onboarding is now functioning normally.
**For more assistance**: Create an [incident support request](https://go.gov.sg/seed-techpass-support). |
+**
+
| **Date** | 22 January 2025 |
|---|---|
| **Incident summary** | At **11:58 AM (SGT)** today, TechPass users reported being unable to log in to the TechPass portal.
**Impact**
- Users were unable to access the TechPass portal during the incident.
- Access to downstream services was unaffected.
**Resolution**
- The issue has been resolved, and users can now log in successfully.
*Posted on: 22 January 2025, 12:30 SGT* |
From 02679de33bb4c2af5c01e09fca03c6a5de86345d Mon Sep 17 00:00:00 2001
From: eu-tee <118496033+eu-tee@users.noreply.github.com>
Date: Wed, 4 Jun 2025 19:10:27 +0800
Subject: [PATCH 2/2] Update techpass-status.md
---
docs/support/techpass-status.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/docs/support/techpass-status.md b/docs/support/techpass-status.md
index 920bcdd..c201347 100644
--- a/docs/support/techpass-status.md
+++ b/docs/support/techpass-status.md
@@ -18,7 +18,7 @@ No ongoing incident!
**| Date | 4 June 2025 |
|------|--------------|
-| **Issue summary** | The Intune issue affecting new user onboarding to SEED has been **resolved as of 4:00 PM SGT**.
**Impact**: New users onboarding to SEED via TechPass may have experienced access issues earlier today.
The issue has been fixed, and onboarding is now functioning normally.
**For more assistance**: Create an [incident support request](https://go.gov.sg/seed-techpass-support). |
+| **Issue summary** | The Intune issue affecting new user onboarding to SEED has been **resolved as of 6:57 PM SGT**.
**Impact**: New users onboarding to SEED via TechPass may have experienced access issues earlier today.
The issue has been fixed, and onboarding is now functioning normally.
**For more assistance**: Create an [incident support request](https://go.gov.sg/seed-techpass-support). |
**
| **Date** | 22 January 2025 |