Hi, I would like to make a reservation for the hotel Heritage Lodge.
Can you please tell me your name and also how many nights would you like to stay?
My name is Christian, I will need to stay 2 nights in a 1 room suite.
When are you thinking of checking in?
The date I want to check in is November 23rd.
Can you please confirm the following, a 1 room hotel at the Heritage Lodge for 2 nights starting from November 23rd.
Yes that sounds about right can you please book.
Okay it’s all booked, your reference number is YDN4NIW8.
Sounds great! Thank you
You’re welcome! Is there anything else I can help you with?
No thank you that’s all I need, bye bye have a great day!
We will see you November 23rd! Bye!