I am looking to book a room in Metro Winner Hotel.
Can you please tell me the number of rooms to book
I am looking for 1 room
Can I have your name please as well as number of nights in the hotel
Well I am Helen, we will be checking on March 20 for 2 nights
Sure, please confirm your requirements,  1 room in Metro Winner Hotel for 2 nights starting March 20.
That's correct
Your booking is confirmed having reference number BTMVCUJQ
Thanks, that all. bye
Looking forward to serve you again. bye