Hey, I'd like to book a room at Heritage Lodge.
Sure, how many nights do you want to stay? And can I get your name, please?
My name's Sarah and I'd like to stay for 5 nights.
Alright, how many rooms and what date would you be checking in?
I'll need 2 rooms, please. And we'll be checking in on November 28.
Okay, so let's confirm: 2 rooms for 5 nights at the Heritage Lodge hotel on November 28. Correct?
Yes, that's correct.
Great, you are successfully booked! YDN4NIW8 is your reference number.
Thank you so much!
Happy to be of service. Enjoy your stay!