Question: ExternalZoneInfo?

[jpom]

Trying to create a Personal Hubs stack, and I've received this same error 3 times now:

I registered two domains with Route 53, Transfer lock is Disabled on both. The key pair & the Hubs Cloud deployment are in the same region.

From the Log events:

2021-06-09T20:04:09.402Z acbd74c8-7e2f-4294-92d2-4eac3c917583 INFO RESPONSE:
{ StackId:
'arn:aws:cloudformation:us-east-1:364963340270:stack/NCMAkids-Hubs-Peru-2/8ad071b0-c95d-11eb-b3ba-0e72790b6507',
RequestId: 'fb9d196d-217a-46ef-a7b3-fcf3bb0db5df',
LogicalResourceId: 'ExternalZoneInfo',
PhysicalResourceId: 'route53Dependency-ncmakids.org',
Status: 'FAILED',
Reason:
'undefined See details in CloudWatch Log: 2021/06/09/[$LATEST]8478b9cd8701450bbe21f40f9243da79',
Data: undefined }

Anyone have any thoughts about what's going wrong here? Thanks.

[agriggs2]

+1
I am seeing this with a brand new account on both us-east-1 and 2 (created on 01/31/2023)

[cloo]

Having the same issue with brand new account here..

ExternalZoneInfo
Received response status [FAILED] from custom resource. Message returned: undefined See details in CloudWatch Log: 2023/02/01/[$LATEST]73df558aab534262b0d152db3abbfcc5 (RequestId: b5cc1001-c75a-40de-bb83-0831a6b002bc)

Using my own subdomain for this. Could it cause the problem?

[gitopandi]

Hi, i have the same problem with a subdomain:
{ StackId: 'arn:aws:cloudformation:eu-west-1:575696718627:stack/hubscloud-01/2622aaf0-b446-11ed-8e48-06df9d727739', RequestId: 'b9421665-8ad7-4852-9ad0-876bc5a97641', LogicalResourceId: 'ExternalZoneInfo', PhysicalResourceId: 'route53Dependency-hubscloud.[...].de', Status: 'FAILED', }

If you have any hints how to solve it, I appreciate your sharing a lot
Andreas

[rawnsley]

This is the origin of the error message: https://github.com/mozilla/hubs-ops/blob/master/cloudformation/stack.yaml#L742

According to the source reference its:

A Lambda function which implements a Custom Resource for Cloud Formation that gets hosted zones by name from Route53.

The log it is referring to is the output from the lambda, which you can find in AWS CloudWatch. For instance, my logs are in a log group called /aws/lambda/eu-hubscloud-route53-dependency. There might be more clues there.