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Send post-goal checkin and troubleshooting at course completion #18

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fagiothree opened this issue Jan 19, 2024 · 4 comments
Closed

Send post-goal checkin and troubleshooting at course completion #18

fagiothree opened this issue Jan 19, 2024 · 4 comments
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@fagiothree
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For Mexico we are going to change the post-goal question to appear on the SAME DAY as the course completion. We've already updated all of the course questions in Mexico to consider the needs of this scenario (e.g. no longer "how many days in the last 7 days" but rather "in the last 24hrs did you...").
Need to:

  • Update the campaign so that the post-goal checkin is not sent 7 days after completing the course
  • Add the post-goal checkin to the daily interaction algorithm
@fagiothree fagiothree self-assigned this Jan 19, 2024
@fagiothree
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Edited the campaign template (https://docs.google.com/spreadsheets/d/1WALatHWWzZBNJSuwkC3y_zcYg-w2HUaBWZHzq04xBtE/edit#gid=704589409 to be moved to the official spreadsheet with delivery templates) to accept an offset as argument (set to 7 days for other user experiences) which is set to 0 to account for this case:
https://docs.google.com/spreadsheets/d/1yUzKndclwMurTwBgDTzA5ha7xLjj214oZy10KYtjW4U/edit#gid=0

@fagiothree
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fagiothree commented Jan 31, 2024

Need to remove the introductory message (WA template) as it is not needed when the message is sent directly after completing the course --> in goal_completion_data have "handler_wrapper - postgoal_checkin" directly instead of "post_goal_checkin_wrapper"
https://docs.google.com/spreadsheets/d/1q6E2c4Bg_UvqTmhxAsTIQngwAtj0aFoqu8wsPHnqmaU/edit#gid=1115514869

@fagiothree
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Last messages in troubleshooting might need adjustement

@fagiothree
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All final messages in troubleshooting adjusted accordingly https://docs.google.com/spreadsheets/d/1THwfwrNO_sZD9QWQnvvJD3hT-ljH89eKRaljCGPOxFE/edit#gid=371635393

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