[dev.icinga.com #1984] Insert of comments with german characters (Umlaute) produce an 'Authentication failed' #535

icinga-migration opened this Issue Oct 7, 2011 · 5 comments


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icinga-migration commented Oct 7, 2011

This issue has been migrated from Redmine: https://dev.icinga.com/issues/1984

Created by ossmon on 2011-10-07 14:05:02 +00:00

Assignee: (none)
Status: Closed (closed on 2012-02-23 15:02:43 +00:00)
Target Version: (none)
Last Update: 2012-11-20 17:13:47 +00:00 (in Redmine)

Icinga Version: 1.6.1
Icinga Web Version: 1.6.1
IDO Version: 1.6.1
OS Version: any
DB Type: MySQL
DB Version: 5.1.61
Browser Version: any

When we try to add comments to a service and the comment contains german special characters (Umlaute: for example ä or ü), it failed with an 'Authentication failed' popup window in icinga-web.
It doesn't matter if persistent or not.
In the debug file of the icinga-web there is:
[Fri Oct 7 15:56:13 2011] [info] SendCommandAction: Prepare to send command (command=ADD_SVC_COMMENT)
[Fri Oct 7 15:56:13 2011] [debug] SendCommandAction: Authentification failed! (hmac=8f409741af4fb7b274abe8f160ad50d9d7413380)


2012-02-23 14:58:00 +00:00 by jmosshammer 8273f72

* Fixed umlauts not working in commands (fixes #1984)

icinga-migration commented Nov 21, 2011

Updated by smarx on 2011-11-21 15:18:29 +00:00

The same thing happens in the comment fields for scheduling host or service downtimes or acknowledging problems.


icinga-migration commented Feb 8, 2012

Updated by tgelf on 2012-02-08 10:08:51 +00:00

I can confirm that this is still an issue in 1.6.1.


icinga-migration commented Feb 23, 2012

Updated by jmosshammer on 2012-02-23 15:02:43 +00:00

  • Status changed from New to Closed

fixed in master


icinga-migration commented Nov 16, 2012

Updated by fr3ddie on 2012-11-16 19:30:09 +00:00


I believe the bug should be reopened because the patch only works for German umlauts: if I try to insert, for instance, the character "ğ" (Turkish one) into a comment I have the same behaviour reported before this patch and receive the same error ("Authentication Failed").
Tested on icinga-web v1.6.2 AND v1.8.1.
Please provide a simple patch also for v1.6.2, I can't upgrade at the moment ;)

Please contact me if I can provide any help,
thank you.


icinga-migration commented Nov 20, 2012

Updated by mfriedrich on 2012-11-20 17:13:47 +00:00

  • Icinga Version set to 1
  • Icinga Web Version set to 1
  • IDO Version set to 1
  • OS Version set to any
  • DB Type set to MySQL
  • DB Version set to 5
  • Browser Version set to any

the original issue was for german umlauts, if you find anything else being an umlaut and not working, please open a new issue with relation to here then, thanks.

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